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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 1293 reviews

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Rating by feature

  • Storage Capacity

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.0 out of 5 stars

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82%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, capacity, efficient use of space, and appealing design of the 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator. However, some customers have expressed concerns about the noise level, shelving, and ice maker functionality. Some find the ice maker to be quite loud, and others have noted a lack of shelving in the freezer. There have also been a few reports of the ice maker malfunctioning.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,293 reviews
  • Rated 4 out of 5 stars

    Whirlpool Refrigerator Side by side

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came with a large dent on the side of the refrigerator. It is working much better than the Samsung upper priced four drawer we had before that quit making ice very quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Counter depth is great to reaching and seeing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a rental property. The tenant is happy with it, likes that it is counter depth, and the side by side is perfect for just one person.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    La perfecta

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buena calidad la nevera enfría super bie casi que congela.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good deal in general.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only got it for a few months, but been working well in general. The stainless steel outfit is great, not easy to get dirty (from kids greasy fingerprints for example).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect size refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our counter depth Whirlpool 20.6 SF side-by-side is perfect for our space! It looks great and has plenty of room for everything we need. It is a great design. We love the lighting inside and the clear view inside the drawers and between the shelves. The ice maker's crushed ice makes cold drinks taste wonderfully chilled.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Noisy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this rating because the fridge is ok and the ice maker in the door is incredible but it is SO LOUD. If that doesn't bother you, it's a great deal.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Very nice refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value with water and ice dispenser. Counter depth so it doesn’t take up a lot of room. Freezer is roomy too.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great Frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good Frig. However, compared to our top freezer that it replaced, it seems to have less interior space. It also make a lot more noise that I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, perfect fit for my kitchen I am very happy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great Fridge, I am really happy with the size and how it looks in my kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whirlpool is working great. Delivery was on time. Satisfied with the installation and the quickness involved. Appreciate the haul away of old refrigerator

    I would recommend this to a friend
  • Cons mentioned:
    Shelving

    Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Wish freezer sections were larger to freeze a package of chicken. Have to stand it up on a lowered shelf

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Good Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this fridge due to mine failing and there being a shortage of refrigerators right now so it wasn’t my first choice but I can say it works very well so far. I wanted a counter depth fridge and although I know they have less room than the standard size fridge, this one isn’t too bad. I’m able to fit everything I need and the ice maker/water dispenser works great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best purchase in 2020!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best fridge! I ordered this almost 6 months in advance of moving into my new place and was nervous about how it would fit and also look. It arrived at the beginning of December and a few hours after installation, was working flawlessly with water and the freezer producing ice. Very happy with the look and how well it’s been functioning. There is a lot of great space in both the fridge and freezer!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading numerous reviews and replacing the first non counter depth refrigerator I purchased, I could not be happier with this refrigerator. I love the size of the ice cubes. I read the reviews about the noise but in my opinion it is not that bad. The noise from the ice maker is b/c the total system is in the door. The counter depth looked MUCH better in my space.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Good Value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic design, good interior layout and fair price.

    I would recommend this to a friend
  • Cons mentioned:
    Shelving

    Rated 4 out of 5 stars

    Good buy for a smaller kitchen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a counter depth fridge that had good energy ratings. This met my criteria. The fridge works well, and I haven't had any complaints on the functioning. More shelf space in the freezer would have been helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice fridge for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is well worth it. The ice maker And water dispenser are very conveniently located under a light that can be adjusted. I would recommend this product to anyone that is looking for medium-high quality fridge.

    I would recommend this to a friend
  • Cons mentioned:
    Shelving

    Rated 4 out of 5 stars

    Mostly satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Missing a shelf in freezer area Contact company and they agreed to send a shelf Waiting on arrival The doors are not even at the top

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Fridge is still working after a year!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps food cold and has a water filter. Definitely spacious for a moderately sized family.

    I would recommend this to a friend