Customer Ratings & Reviews
- Model:
- WRS588FIHW
- SKU:
- 5948533
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 4.5 out of 5 stars
Customers are saying
Customers are satisfied with the refrigerator's overall performance, spacious internal design, appropriate size, and appealing lighting. The design is also considered clean and functional. However, some customers have expressed concerns about the noise level and ice maker performance. Issues with temperature control and door alignment have also been noted.
This summary was generated by AI based on customer reviews.
Stay away
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this refrigerator at the end of March. It’s the end of May and the ice maker has broken into multiple pieces.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
None to tell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am veeery disapointed I receive a use refridger for new a lot of things on it was'nt working I have it for a few days that was my second refridger both of them was a disaster I am not buying anymore applance from there.I buy TV too and it is the problem.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Iammad, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
- Pros mentioned:Spacious
Great refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This a great refrigerator with a lot of room in the fridge and freezer. The delivery was nice and easy.
I would recommend this to a friend - Pros mentioned:Spacious
Love it, it is very spacious
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is very spacious and love the measured fill for the water dispenser and the location of the ice maker.
I would recommend this to a friend Inspect everything when delivered
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waited six weeks for a replacement freezer door since they couldn't replace the defective seal. Wrong door sent once and now on reorder again....another three or four week wait.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .We're very sorry to hear about the problem with the Refrigerator, Arden. We can completely understand your frustration. We're glad to hear that the Refrigerator's door is being replaced. Please feel free to contact us if you have any further questions about the repair. Thank you for the review.
Whirlpool® Social Care Team
- Cons mentioned:Noise
Pick ANYTHING else
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible refrigerator. Extremely loud and the door has already come off the hinge with less than one year of use. Not all pleased.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Roachking, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
Item new so loud noise.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item is new so loud noise. The plastic hook on for door is flimsy.
I would recommend this to a friendVery poor quality refrigerator.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The junctions between the stainless steel front and the plastic borders are not flush and the foam filler is visible (on all 4 corners). This was seen on two separate refrigerators that were delivered to our home. Also, the internal shelves were very flimsy. Lastly the wiring was protruding from the plastic covering at the base of the refrigerator.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey KEJJ, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Bad buy from Best Buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The main reason we purchased a new refrigerator freezer was because we were having problems with the ice maker. On this new unit, the refrigerator and freezer seemed to work fine but the ice maker did not make enough ice to service my wife and I. The final straw came on a day when my wife and I were each away from home for over 6 hours and there wasn't enough ice for me to have a glass of ice water at bedtime. Today the Whirlpool was picked up and replaced with a GE.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Screwdriver, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
- Cons mentioned:Customer service
Doesnt work and has broken pieces
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy. Called to try to fix the issue and the person had no idea what it was and gave me a BS story about letting it run for 24 hrs before deciding it was broken.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Cynthia, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ncnmcmc,m c,m ,czx,. zzxccxz,.,zcxz,x>,xz z <ZMZ< ZX < X< X m XmXmxm xmXM mx M< X
I would recommend this to a friendRefrigerator freezes to much of my food
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yes it's beautiful, but it freezes so much of my food on the refrigerator side, it says to move food out from the sides if this happens, but I need all the space in my fridge not just some of it, I have two other friends with the same fridge and the same problem, we have already replaced it even though we bought it in 2/19, really sad that nothing is made to last or perform as it should. And yes I adjusted the temps...didn't matter.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hi, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Whirlpool Side by side Refrigator/Freezer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this frig and when it was delivered, the doors were uneven. Best buy was going to replace the doors, but they didn't have any. Best buy then set-up a time to pick up the frig and replace it with another new one. The second was delivered, but the refrigerator side didn't work. Only the freezer side got cold. So we had this one returned. I would not recommend the Whirlpool refrigerator.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey deedee, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
- Cons mentioned:Noise
Not worth the money
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freezer is always frosty. Ice tastes freezer burnt. Makes noise several times a day. Waited several months to receive it and it wasn’t worth the wait.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Unhappy, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
not so great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It freezes food on the top left corner , it has no butter section
No, I would not recommend this to a friend- Cons mentioned:Temperature control
dont buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It dose not make ice on warm days and the fridge gets ice built up in the back corner . I also lost eggs , sour cream, cottage etc due to frozen sold.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hi jojo,we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu
DON'T BUY THIS... ESPECIALLY FROM BEST BUY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got it home and the ice maker did not work. They sent a replacement and it still did not work. I have had warranty service out three times and it STILL doesn't work. Now it's outside the return window and Best Buy won't take it back. I have wasted hours of my work time on two useless fridges and Best Buy refuses to take responsibility.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey DONE, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
BB Sucks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never got it. BB pushed my order back 4 times. we canceled it and went somewher ealse. don't by from best buy
No, I would not recommend this to a friendQuiet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great second time around. First one was a disaster.
I would recommend this to a friendHuge Defect. Avoid at all costs
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Big defect on freezer door. Just by opening the freezer door you risk breaking wires that power the lights and ice-machine. After a year of owning this fridge/freezer, the wires snapped making the ice machine useless. It will take 10 weeks or more for Whirlpool to replace it. Completely unacceptable. Stay away from this fridge/freezer at all costs. Never buying a Whirlpool product again.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, John. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.