
Rating 4.4 out of 5 stars with 2171 reviews
4.4- Overall Performance (440)
- Internal Space (412)
- Size (213)
- Lighting (92)
- Design (89)
- Noise Level (198)
- Ice Maker Performance (107)
- Temperature Control (84)
- Door Alignment (28)
Customer Images
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
- Rated 5 out of 5 stars
I Love our new Whirlpool Refrigerator!!!!
I absolutely love my new refrigerator! I love all of the room in the refrigerator and the lighting inside both of the refrigerator and freezer! Easy to find everything you are looking for. I was worried about it fitting in the space in my kitchen as the space was exactly 36 inches wide and 69 1/4 in height. it fit perfectly! On one side of my Refrigerator there is a wall, and we moved the refrigerator out pass the wall about 1 3/4 inches. Doors open with no problem. They are almost zero clearance doors. Beautiful and sleek design and finish! I love Whirlpool products and I highly recommend this refrigerator!
This review is from Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Stainless Steel
Posted by Rosie
- Rated 3 out of 5 stars
Repeated issues with ice maker/ice dispensing
This refrigerator has pros and cons, but lately the cons outweigh the pros. Some of the pros are it does a great job cooling both the freezer side and the fridge side, the water filter is super easy to replace, and the control touch panel on the door is handy. The cons are the fridge does not seem as deep or spacious as it is supposed to be, the shelving placement, even with rearranging the shelves leaves a lot to be desired because the rails are too close together which makes it hard to see what's in the back of the fridge, it's noisy and makes unexplained rattling sounds inside, on occasion, and I'm thankful of purchasing the 3 year protection plan because we've had to use it 3 times in the past year and a half. First, the ice maker stopped dispensing ice and it turned out the wiring at the bottom front of the fridge was damaged/cut due to manufacturing defect/placement of the wiring. Then 6 months later, the ice making tray became unhinged and forced out of it's slot in the door.(see pictures) We don't even know how this happened but the mechanism to release the ice must have become jammed and forced the tray to empty by actually bending it. We had that replaced with a new ice tray assembly and the same thing happened again less than 2 months later. Again, the Geek Squad replaced the tray assembly and we hope that's the last time. However, I can visually see icicles hanging at the back of the ice bucket so it appears that water is leaking or dripping somewhere it should not be. The dripping water is also causing the ice cubes in the bucket to freeze together in clusters. If you choose to take a chance with buying this product, I highly recommend purchasing the protection plan because I can almost guarantee you will use it if you purchase this refrigerator.
This review is from Whirlpool - 28.5 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Black
Posted by JeansonneFam
- Rated 5 out of 5 stars
One Great Fridge
A stand out refrigerator with the largest capacity in this size range. The in door ice maker provides lots of additional freezer shelf space and room for two slide out freezer baskets. On the fridge side there are two good sized slide out fruit / veggie storage containers and an over-sized deli draw. Five adjustable extra deep door shelves for milk and bottle storage. No other competitors could match these practical storage features or offered the same usable space in this price range. The finish and quality is great. The door panels are real metal, not a look alike fo plastic and fridge magnets actually stick to it which is a feature my kids make use of to proudly display their art work and brighten the kitchen. The door surface is easily cleaned with a light spray of Windex and wipe with a paper towel. I really like the bright white internal LED lighting as well as the easy to use door and dispenser controls. The extra tall dispensing ports let you fill long sports water bottles. I like the size of the ice cubes, not to huge. I did buy this during a big Memorial Day appliance sale and the pricing intensives made choosing this fridge a slam dunk. So look out for special deals.
This review is from Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Stainless Steel
Posted by MoCityChiller
- Rated 5 out of 5 stars
Love my new, awesome, huge fridge!
Did our research, shopped around, Best Buy stood out. Info, sales and delivery were pleasant and efficient. Love the size, lighting, shelf layout, sturdyness and performance so far. Quietest fridge I've had in years, my food stays fresher longer (never again Samsung), thermometer readings are perfect. True test will be longevity. Right now, couldn't be happier, so so thrilled with our purchase! Highly recommend!
This review is from Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Stainless Steel
Posted by Amms
- Rated 5 out of 5 stars
Great Side-by-Side Whirlpool Refrigerator!
This is a great refrigerator with lots of storage in both the freezer and on the refrigerator side with an updated black stainless steel modern appearance. It is a very solid built fridge. The doors close and seal firmly and I love the handles! The handles are a lighter color and are shiny and comfortable to use. The fact that they are curved is great because that means I don’t walk into them.  The ice compartment in the freezer is great and makes plenty of ice and is easily accessible for pulling out the bucket of ice if needed. For cons, I would say a couple of things are that: it is not completely fingerprint proof, and I use a microfiber cloth often on the handled so they don’t stsin with fingerprints. Also, I had to adjust the temperature inside the refrigerator to 35° in order for the refrigerator to be cold on all of the shelves because when it was at the preset temperature of 37°, one of the lower shelves was heading towards 40° according to my thermometer. It does keep everything nice and cold which is a plus, I would also say that when you push against the dispenser for ice that you have to push fairly hard and some young kids may have trouble getting ice. Overall, I am very pleased with the refrigerator, and it was perfect for my kitchen! Best Buy delivery guys were great! Thsnk you!
This review is from Whirlpool - 28 Cu. Ft. Side-by-Side Refrigerator with In-Door Ice Storage - Black Stainless Steel
Posted by Patriot