Customer Ratings & Reviews
- Model:
- WRS588FIHW
- |
- SKU:
- 5948533
Customer reviews
Rating 4.4 out of 5 stars with 2172 reviews
(2,172 customer reviews)Rating by feature
- Storage Capacity4.8
Rating 4.8 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Design4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are satisfied with the refrigerator's overall performance, spacious internal design, appropriate size, and appealing lighting. The design is also considered clean and functional. However, some customers have expressed concerns about the noise level and ice maker performance. Issues with temperature control and door alignment have also been noted.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
frozen mayo?
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not my favorite. freezes things in the refrigerator part like pickles and mayo. no temperature control settings in it. first one I've had that did not have that option.
This review is from Whirlpool - 28 Cu. Ft. Side-by-Side Refrigerator with In-Door Ice Storage - Black Stainless Steel
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Eddie,
We value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Rated 2 out of 5 stars
Ridiculous
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.paying full price & more for just a refrigerator than my entire appliance set a few years back only to find no butter shelf ...ridiculous. insulting to consumer not to include it. Thanks whirlpool. You lost ke after years of trust
This review is from Whirlpool - 28 Cu. Ft. Side-by-Side Refrigerator with In-Door Ice Storage - Black Stainless Steel
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .kristiesmith, we are sorry to hear of your concern. We manufacture several different models with various feature and accessory designs. We are regret to hear that some operating characteristics or features are unsatisfactory, and we apologize for any inconvenience this concern has caused you. Thank you for providing this valuable feedback. We will pass this information along.
- Cons mentioned:Noise
Rated 1 out of 5 stars
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very load, ice frosting in back of refrigerator and freezing food and drinks.
This review is from Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Stainless Steel
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Disappointed, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
Rated 2 out of 5 stars
Not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The shelves, you can't adjust most of them. Ice maker freezes ice too hard, then when it comes out the door, it grinds almost like crushed ice, and that's not the setting we have it on! I would not recommend this product!!
This review is from Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Stainless Steel
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hi Depressed, thank you for your review. We regret to hear that your appliance is not living up to your standards. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu
Rated 5 out of 5 stars
Nice refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced a 15 year old Kitchenaid that went out. So far it is working fine and has more interior room despite being the same size outside. Great lighting and low noise. Water dispenser is a bit touchy.
This review is from Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
Tired
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Door squeaks when closed slowly, Had to install my own shelved on the fridge door which when I placed my items on the door, the shelf fell down and cracked. Will be returning for a new on or get my money back and go some place else. This is the second Whirlpool that I've received with this problem of the door...UUUGGGHHH:(
This review is from Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Stainless Steel
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Tired, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Rated 1 out of 5 stars
broke after 3 years
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have owned this fridge for 3 years. After year 1, middle shelf of fridge would freeze items stored on it. Ice maker recently broke. part was on backorder (repair company tried to order and I tried to order personally). After replacing the entire ice maker, changing water lines and filter, ice maker still not working. $400 in parts and labor wasted.
This review is from Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Stainless Steel
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey kellb! It’s disappointing when your appliance doesn't work like it's supposed to. Let us take care of this for you by reaching out to us directly via Facebook https://www.facebook.com/AmanaBrand or Twitter @AmanaCare.
Rated 4 out of 5 stars
Side by side
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Shelves should have been kept like order models that can adjust to any height with brackets in back. It is no longer like that.
This review is from Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Stainless Steel
I would recommend this to a friend- Cons mentioned:Noise
Rated 1 out of 5 stars
Whirlpool mistake!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor design on ice maker and sounds like a auto repair shop compressor is running Noisy Noisy Noisy
This review is from Whirlpool - 28 Cu. Ft. Side-by-Side Refrigerator with In-Door Ice Storage - Black Stainless Steel
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for the review. We are sorry you are not happy with the design of your Refrigerator. We will document your concerns in the appropriate manner.
Rated 5 out of 5 stars
Whirlpool purchase
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best move we have made. Refrigerator is exactly what we expected. The delivery people were absolutely outstanding and went out of their way to make sure it was set up properly.
This review is from Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Stainless Steel
I would recommend this to a friendRated 2 out of 5 stars
Ice maker didn’t make ice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would be a great fridge if it actually made ice. Also taking over a month to replace it with no discount for the inconvenience. Will say customer service has been very nice and helpful
This review is from Whirlpool - 28 Cu. Ft. Side-by-Side Refrigerator with In-Door Ice Storage - Black Stainless Steel
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .HeyColakid , we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Rated 4 out of 5 stars
Great fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very roomy inside. Sometimes won't make ice but if you unplug it and plug it back in it will start working again. Other than that its a great fridge
This review is from Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Stainless Steel
I would recommend this to a friend- Cons mentioned:Noise
Rated 1 out of 5 stars
Loud
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's loud. I do not recommend buying this. I would return it if I wasn't past the 15 day return window.
This review is from Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Stainless Steel
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Shopper, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
Rated 4 out of 5 stars
Nice Product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very solid product and purchase. We found this at a competitive price and fit nicely in our kitcen
This review is from Whirlpool - 28 Cu. Ft. Side-by-Side Refrigerator with In-Door Ice Storage - Black Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Great Product, Store and Manufacture????
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The actual refrigerator is great, dealing with store, delivery and follow up on delivery was a night mare, I was a loyal Whirlpool person for 40 years, not any more, this is last whirlpool I buy.
This review is from Whirlpool - 28 Cu. Ft. Side-by-Side Refrigerator with In-Door Ice Storage - Black Stainless Steel
No, I would not recommend this to a friend- Pros mentioned:Ice maker
Rated 3 out of 5 stars
n/a
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the ice maker wish the shelfs in the refridge was larger
This review is from Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Stainless Steel
I would recommend this to a friend Rated 2 out of 5 stars
Bad service on new purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received 05/31/2019. Bad gasket in door sets door open alarm off constantly. Repairman scheduled on July 14th. Kept on hold 2 hours and 45 minutes. Terrible service
This review is from Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Stainless Steel
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Forwhatreason1, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Rated 5 out of 5 stars
Nice Update!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this product to coordinate all appliances during a kitchen remodel. It is a larger fridge than what was in kitchen previously and was unsure it would fit in designated space, but did. Very pleased to have a larger refrigerator with more interior space.
This review is from Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Stainless Steel
I would recommend this to a friendRated 2 out of 5 stars
Waiting for fridge.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although I purchased this, it's not available until the delivery date of September 23. However, it has all of the features that I want.
This review is from Whirlpool - 28.5 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Black
I would recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello Donsreview! Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. We hope this helps.
Rated 1 out of 5 stars
Not worth the aggrivation
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is awful. Right after a year, all drawers in both the fridge and freezer were cracked or broken. Things in the fridge next to the freezer froze solid and our freezer door would not close all the way. We bought the extended warranty plan. Best Buy Geek Squad was awesome. They came out and fixed a problem and when it didn't fix it and a replacement part was delayed, they fulfilled their warranty terms satisfactorily.
This review is from Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Stainless Steel
No, I would not recommend this to a friend












