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Customer Ratings & Reviews

Your price for this item is $1,889.99

Customer reviews

Rating 4.4 out of 5 stars with 2172 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are satisfied with the refrigerator's overall performance, spacious internal design, appropriate size, and appealing lighting. The design is also considered clean and functional. However, some customers have expressed concerns about the noise level and ice maker performance. Issues with temperature control and door alignment have also been noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 2,172 reviews
  • Rated 2 out of 5 stars

    8 out 10

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice. Doors don’t gradually pen,but swing quickly. Ice maker is loud !

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Salesman isn't always correct.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ask the salesman is there was anything we needed to do and he said the installers would have everything. No they didn't they didn't hook up the water line, my husband had to as it didn't have the correct hookup. I love the product but probably won't go to BestBuy again.

    I would recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello Dana, we are sorry to hear this. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Yost purchase from Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer Service was terrible! We had refrigerator sent back and we canceled a $6,000 range that we had ordered!

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello, We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Rated 2 out of 5 stars

    Whirlpool Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had only two weeks and already called a service tech because refrigerator freezes everything even though it is set on 38 degrees.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey BettyJ, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Refrig totally over priced for not working out lol

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst refrig I ever bought and we built lots so bought lots of sets of appliances and this is the ultimate worse it never regulated tempature sometimes everything freezes and sometimes. The ice machine is a joke it never works once a awhile we get batch of ice but not to often.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey ssktts, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Delay in delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have still not received this refrigerator. Best Buy gave me a delivery date when I bought it, but before that date they delayed it for nearly a month.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Rated 4 out of 5 stars

    Maria

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, we are very happy with the model, size, and color

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Open box purchase wood not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly looked better on floor than it did delivered, maybe an accidential switch? Good value and 1st time a little disappointed with Best Buy

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not happy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator too cold, freezes eggs. Too small for a family of four

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey CountyGirl, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Rated 1 out of 5 stars

    Freezer compartments fan out after less than 3 yrs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having this refrigerator for less than three years, I’m having to have the freezer compartment fan replaced. That is unacceptable. I had my last refrigerator for almost 20 years and the fan was still going strong. Oh, and the ice maker also stopped working…

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey dkaff, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Spacious

    Rated 1 out of 5 stars

    this is very good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this very much, this is very spacious, helpful in my kitchen

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay fridge, expensive filters.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it may be okay as a fridge, filter replacements are $50-60 with almost no 3rd party options available. Looks like Whirlpool deliberately went with a standard/hard to reproduce filter design to keep selling expensive consumable parts for this.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given 5 stars but delivered with a small dent on front door. Wasn’t going to return or go through the hassle.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Whirlpool refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We havent received the refrigerator yet. Once we receive then I can write the detail review

    I would recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Whirlpool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is great, looks good and has plenty of room. Ice and water in door is perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge was cool. I was suprised it did not come with the egg compartment, but overall I am really happy with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is GREAT - however door was dented and wallpaper damaged by delivery personnel

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not what i expected

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return the item cuz it's not cooling Replace with samsung refrigerator and it's much better

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So much room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is the largest non commerical fridge I could find. It holds so much more than my prior French door.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    It hasn't been delivered yet.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an essential item. It is a replacement covered under our warranty. Curbside/front door delivery does not get the defective refrigerator out of my home or me satisfaction. This is not a nonessential item.Your Covid-19 policy in this case FAILS. Wear a mask.

    No, I would not recommend this to a friend