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Customer Ratings & Reviews

Your price for this item is $1,889.99

Customer reviews

Rating 4.4 out of 5 stars with 2172 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are satisfied with the refrigerator's overall performance, spacious internal design, appropriate size, and appealing lighting. The design is also considered clean and functional. However, some customers have expressed concerns about the noise level and ice maker performance. Issues with temperature control and door alignment have also been noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 2,172 reviews
  • Rated 5 out of 5 stars

    Spacious and bright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size with plenty of shelves and drawers. The lights are bright, making everything easy to see. The ice maker on the door frees up extra space in the freezer.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    ICE BOX

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First delivery the product was damaged. So I had to wait for another week.

    I would recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      We sincerely regret the frustration and inconvenience you experienced, and we will forward a copy of your concerns to the appropriate departments for future updates. WhirlpoolBrand

  • Rated 2 out of 5 stars

    Had a frost issue, returned it`

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked the features, but because of frost issues returned it.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey MsOregon, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Management and employees were great. Delivery on time and very proficient

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Non Working Upon Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The water feature does not work. It pools on the bottom of the fridge. Disappointed.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Evan, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Rated 1 out of 5 stars

    Choose something else!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Temperature varies WIDELY on different shelves in the refrigerator area, and temps vary even on a single shelf. It had taken me over a year of either frozen or moldy food to figure out what has to be placed on what shelf. Ridiculous.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      We sincerely regret the frustration and inconvenience you experienced, and we will forward a copy of your concerns to the appropriate departments for future updates. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Darn nice refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use and keeps things cold. Ice maker works well and no noise. nice lighting when you open the door. the inside is easy to make work for your needs.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Delivers broken appliances,

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    replaced twice and the third refrigerator doesnt keep the temperature. Now they are having whirlpool come to look at it.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, Jane. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Bad Decision

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice maker quit working within 6 months. Too much money spent on this product for it not to work.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Best Buy Customer, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Rated 5 out of 5 stars

    Whirlpool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Appliance looks good so far have been very happy with it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Roomy Fridge, Bad customer service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came broken. Ice machine makes ice but fridge does not dispense us. Best Buy said they would give us 10% credit but we never received that. So we have a new, big fridge that won't dispense ice...

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Candace, Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Rated 1 out of 5 stars

    worked for 3 days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pathetic piece of junk, after 3 days stopped cooling, all the ice it made melted and dripped through dispenser all over floor, Best buy was great and took it back and I ordered different model.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for your review.
      We would like to inquire further about your review with you. Please respond back to this email address, [email protected], with your name, phone number, street address, zip code, model & serial number, and date of purchase on the appliance.
      I look forward to your reply.
      Thank you,
      Melanie
      Whirlpool® Social Media Relations WhirlpoolBrand

  • Rated 1 out of 5 stars

    Inferior Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator started freezing food on the interior. Ice was building up on the iinterior of the fridge. Lasted 14 days and they had to come and pick it up.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Poor, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Rated 4 out of 5 stars

    Nice refrigerator!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator, nice size, gets extremely cold even on the lowest setting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not fancy but perfect for a family home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value! The perfect refrigerator for less!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a nice simple refrigerator for a nice price !

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    donot know

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I bought the fridge in april 2023 it was not delivered so how can I rate what I do not have

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance with your order. . We hope this helps. WhirlpoolBrand

  • Rated 3 out of 5 stars

    Whirlp side by sideool

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very noisy. You can hear when water is filling for ice in next room. Water dispenser says it dispensed 46 oz of water in a 16 oz cup. Other than that, keep food cold.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    the fridge is not working properly.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the fridge is making a weird sound. is not functioning well

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Urizar31, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Cost effective replacement for 27 year old fridge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got latest version of old product. Great choice. Timely delivery.

    I would recommend this to a friend