Customer Ratings & Reviews

The Whirlpool 28.4 Cu. Ft. Side-by-Side Refrigerator is a fantastic addition to any kitchen. Its fingerprint-resistant stainless steel finish keeps it looking sleek and clean, while the in-door ice storage is incredibly convenient, saving valuable space inside. This refrigerator is not only stylish but also highly functional.

I love how large this fridge is on the inside and how it's laid out. Also like the slightly curved doors and love how the handles look. It has a slight high pitched sound that I'd prefer wasn't there, but not bad enough to want a different fridge.

Specifications indicate that the refrigerator has a covered "dairy center," but it does not. The picture showing the inside of the refrigerator door also does not show a covered bin typically used for butter. Lack of a covered butter bin is my biggest disappointment so far. Love the huge storage capacity as one benefit is that it makes it easier to find things and recognize whether or not you are out of something to include on your grocery list. The increased storage capacity comes at the expense of a much deeper refrigerator that is difficult to get through the front door. Be prepared to remove the refrigerator doors (and perhaps even your front door) or for the installation/delivery people to have to do this in order to squeeze the refrigerator through. Wish the ice bin included a scoop as the dispenser does not work well with large water bottles and the ice falls everywhere when trying to dispense ice into them. Our old kenmore/whirlpool was much better at this since the water/ice dispenser indentation was much shallower and allowed for holding pitchers and bottles more upright.

Great size for family of five. Fast cooling and super accessible to most compartments. Water and ice dispenser are simple to use and kids love using it. Overall the refrigerator has been performing well for the month we've had it, plus it looks amazing in my kitchen.

Ordered the same fridge at another place and after 2 times of being told it didn't make the truck I cancelled it. Went onto Bestbuy.com, used the chat feature to ask a question and not only did the person answer my question but was able to match the price and got delivery within 3 days. Fridge looks great and it's huge inside. The only con I have is the ice maker is a bit slow but otherwise the fridge is unbelievable.

After 24 happy years with my Whirlpool refrigerator, I wasn’t too thrilled about replacing it. But common sense told me that nothing lasts forever, and so I visited Best Buy to learn what’s new. Was I ever delighted! My brand new side-by-side Whirlpool update has twice the freezer space because its automatic icemaker is in the door. The shelves are adjustable, well-lit, and sturdy. We use the ice and water features (cubes or crushed? measure the ounces? lock out curious little fingers) every day. Best of all, we can rest assured that the factory-set temperatures keep food fresh and tasty. Thank you Best Buy, for a timely delivery and painless installation. I feel like my family has traded in a trusty Model T for a luxurious sportscar!

Had fridge about a month now and very satisfied. Only complaint is when you press button to get ice it is quite loud. But I do like the smaller ice cubes. A lot of room for the price point. Rarely do we have fingerprint issues and it’s pretty easy to wipe down quickly. I recommend this product. I did a lot of research and Whirlpool seems to be one of the best brands out there right now. I also believe they are one of the few built in the US.

It is seemingly difficult to know what a good refridgerator is these days. I remember as a child we had this almond colored fridge that I literally grew up with. I think my parents finally retired it after like 20 plus years. We decided to ask the repairman after the second time our french door lg fridge compressor went out. What is a good brand. His answer was that they all have there problems. Whirlpool came most recommended as the repairs are usually not to serious and being made here in the u.s.a. the parts are easy to aquire. It isn't as fancy as my last fridge. But seriously the lg did not make it past 5 years. I am happy with the fridge. It does a great job of keeping things cold. Im running the temp at 36. The lg i had always had to turn down more to 33. When i set the whirlpool to 33 it actually was freezing things. Kudos there. The water and ice features are nice. It will measure the dispensed water which is handy. Easy to use. Awesome shelf system. Easy to change water filter. Really my only complaint isn't even a complaint. It's a bit smaller then the lg. But i knew that when i purchased it. 5 stars

Needed to replace existing refrigerator. Wanted a large side by side. This will not disappoint you. Lots of space. Ice machine is loud when filling. Overall great value and looks good. Side was damaged upon delivery. This was from the loading. It’s inside a cabinet so it hardly seen.

Plenty of room, bright lights and stays very cold. Ice dispenser is loud and have to press very hard to get the ice.

So far, it’s been a great refrigerator. Lots of room, looks great in my kitchen.

Love the size and amenities of this fridge. I used the Best buy in home support. Angela was wonderful with measuring, delivery, installation, etc with all the appliances I ordered. This thing produces ice quickly and has so much room! I had a 23 pound turkey and 11 pound ham along with all the fixings for Thanksgiving with tons of room for everything else. Really enjoy the ounce counter when filling up with cold water.

This is a great fridge with a ton of space inside, especially given it's relatively modest exterior dimensions. Looks beautiful and is very quiet. Can fit large items in the water and ice area for easy filling. The measured fill is actually pretty cool and handy. You can set your 32oz water bottle down, walk away and come back when it's full. I like the ice maker in the door rather than in the top of the freezer. It's takes up space wherever you put it, but feels less obtrusive in the door. If you don't like the ice/water dispenser taking up space, then get one without. Highly recommend this to a friend. The only reason I gave it 4 stars is because it doesn't come with a traditional egg tray/shelf in the door. I would like to have given it 4.8 stars.

So far we really love this fridge. I wanted a big one, but that does mean it sticks out from the counter (more than my husband would like). The capacity is worth it, for me. Cleans easily and looks great. The only issue we had was the delivery and haul away — customer service for that wasn’t the best.

I have had this fridge for the past 5 months or so and so far it is excellent. It is quiet and works perfectly. I highly recommend this model.

My wife and I really like this unit. It has extra features that are not only cool but useful. No stupid tv in the refrigerator. The only reason I don't give it a 5 star rating is due to the ice maker. The amount of ice on hand isn't very much and I find it to be a bit noisy.

Good fridge, we had it for a week. Geek squad installed it in minutes. At night when ice and water fills up it gets louder, more louder than our 12 year old whirlpool. We like the deep storage. Overall its good fridge, but why is the black one $400 more, there is 0 difference in way it operates, but paying $400 does not justify the premium. All colors should be same price.

Really great fridge-quiet, well designed, plenty of room for a large pizza box(!!) We like full side by side fridge/freezer. Ice maker could be a wee bit faster but when we ice corn the drinks we use quite a bit of ice! The one star was lost because… no butter shelf. No shelf whatsoever in gop location of door! Check the pictures online, from manufacturer-we couldn’t believe it-it’s not even an option! Crazy. Obviously a design “miss”. C’mon, whirlpool-you are better than that.

It's very spacious and with the no fingerprint on the stainless steel help keep it clean so you don't have to clean very often

Love all size and space this appliance has. Figuring out the right temperature settings was a challenge for us. We went with recommended temperatures, but then noticed our eggs were freezing, so we hat to adjust.