Customer Ratings & Reviews

So far - So good. My REAL test will be how this product holds up over the long-haul and not how it performs fresh out of the box. I have been very disappointed in my last 2 refrigerators. One lasted 5 years and the other 6. My satisfaction with Whirlpool will hinge on that. My satisfaction with the sales process at Best Buy was good - no problems there - it's JUST the quality (long life) of today's products that concerns me.

God, I love this fridge. It's so big that it barely looks full, even after a big grocery shopping trip. The water dispenser filters are kinda pricey, but only need replaced every 6 months, so it's not too bad.

Fridge, freezer are overall great and still run well after two years, but the ice maker has one fatal design flaw. Whirlpool routes the wires for the ice maker, led screen, and water dispenser under the freezer door hinge, and every time you open the freezer door, it pulls on and stresses those wires just a little bit. Thus after ~2 years, three of the wires, especially the tiny white one, snapped, and the ice machine stopped working. We spliced them back together easily enough, even adding a bit of length with new wire, but...the door opening still stresses them, and they broke again. And again. Major design flaw. Great amount of storage in the fride and freezer, but it is easy to overfill the freezer and cause cooling issues. As long as you keep the sides clear, the fridge works great.

Great quality but can be noisy at times. Lots of room in refrigerator area but no much in freezer part! Looks great!

Nice finish. Spacious for out needs. User friendly controls. A little noisier than our prior LG.

We're very pleased with this refrigerator. It was delivered on time & in good order. It replaced a Kenmore trio with a bottom freezer & we weren't sure that we would like the side by side. We always thought that the spaces were all too narrow,, but as it turns out , the refrigerator is huge & fits everything perfectly & then some. Based on the cost of some of the other units, this one was a bargain as well. I think we made a good choice & would recommend it to others.

This is by far one of the best refrigerators that we've had. It is extremely spacious and has many great features. It took us several weeks to finally decide on this one and are so glad we did. The ease in removal of the ice cube bin was probably the main reason, but we are also impressed by how sturdy and well-made this refrigerator is made. If I had to complain about one thing, it would be that it makes an pigeon "hoo" type of noise sometimes, but we really only hear that when it's completely quiet in the house.

It is suppose to be 5 star, but took 1 star off because at the start the fridge was noisy, but soon I found out the white plastic diffuser cover the light at the bottom of the freezer side loose and making noise, to stop it, I have to tape it down. Another thing, the air freshener was missing and Best buy don't even carry it at the store.

Very happy with my purchase! Love the ice make in the door and lots of space!

Lots of room, convenient calibrated water dispenser, ice maker in the door and not taking up a lot of space in the freezer. All and all a great refrigerator for the price.

After reading reviews of so many refrigerators, I ended up choosing the Whirlpool. We have only had it a couple weeks now but very pleased with it so far. Having the ice maker in door frees up a lot of space in the freezer. This is a very large refrigerator and best bang for the buck. I noticed reviews about how noisy it is. The ice maker is in the door so you do hear ice being dumped and water refilling ice tray but this is to be expected. I really don’t think the noise is a factor. We love the space and led lighting. Fingerprints don’t show up in the stainless doors like our previous refrigerator.

We are very pleased with the new refrigerator the space in the freezer is perfect and very Convenient for organizing items. Space in refrigerated area is ample and very well lit. Exterior is very easy to keep clean.

Nice refrigerator, the stainless steel is easy to clean and matches my other whirlpool appliances. There is a ton of space inside both the refrigerator and freezer sides. You can adjust the lights in the water dispenser, and you can lock the pads so if you have curious kids who might like to see ice or water flowing it's a great feature. The water from the dispenser doesn't seem to come out very cold, or match the ounce count on the display. But those two things aren't enough to make me think negatively about this fridge.

meets our needs in all ways and performs great, very pleased with our purchase. ice maker is easily accessable and freezer is spacious the control panel is informative and led lights are great

This appliance has some pros and cons... I will list them here for you. Pros: 1. Huge interior 2. Door mounted ice makers leaves a lot of space in the freezer 3. Water/ice dispenser pretty useful Cons: 1. Inconsistent temps. Both sides are too cold... The cooler side freezes my veggies and ices up on the air vent 2. Poor lighting. The light in the rear does not help when the top shelf is full. The rest of the inside is pretty dark 3. Noisy when the ice maker is filling the tray with water 4. It only makes 10 cubes at a time and takes one hour to make one tray of ice. 5. Ice capacity is pretty small 6. Shelves are pretty flimsy 7. Freezer side has enclosed drawers which inhibits freezing and air circulation 8. What! No butter cubby in the door? It's a $50 option? 9. Cold water dispenser keep water at only 50 degrees which is pretty warm 10. Doors misaligned with insulation seeping on the crevices To fix the inconsistent temps, i had to call service. They had to seal the crevices between the inside plastic insulation and the outer cabinet. Right now it seems to work but we shall see how long that will last... For the price, it seems to be a decent but not good value,

I have to say I bought my old Whirlpool refrigerator back in 1999, and it was a great investment, so it was time to get a new Fridge, I knew I wanted to stay with Whirlpool, this baby is awesome, lots of space, deep shelves, I love that the ice machine is on the door, more room in the freezer area. So happy.

Great choice for our needs . Delivered and set up, temp lowered quickly. Good addition to our kitchen. Need a good plan to organize this refer. Ice and water delivery is substantial.

We purchased this Whirlpool Refrigerator after we had purchased an opened box Samsung Refrigerator that didn't cool and made a loud sound when the door was closed. So far, we are extremely happy with the new Whirlpool Refrigerator. The lock feature on the ice/water dispenser keeps our toddler from making a mess, and the inside is specious. Would recommend.

We love how the refrigerator works and all of the space, lots of space! The only thing my husband complains about, all the time, is that it is noisy.

This is the best refrigerator we have ever had. It is so big and the drawers and shelves are so many that after a trip from the grocery store this refrigerator still has room for more. The videos online helped us learn the features easily. This is our 3rd refrigerator in 35 years for the same house and by far outdoes the Samsung French Door model which this Whirlpool replaced after a long and drawn-out multiple service repair of the defrost cycle for 4 years. We also have so much room in the freezer with the ice maker being in the door. Great price and online shopping experience.