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Customer reviews

Rating 4.4 out of 5 stars with 2171 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are satisfied with the refrigerator's overall performance, spacious internal design, appropriate size, and appealing lighting. The design is also considered clean and functional. However, some customers have expressed concerns about the noise level and ice maker performance. Issues with temperature control and door alignment have also been noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 2,171 reviews
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Nice refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this refrigerator has been great. Plenty of space, keeps food nice and cold and looks nice. We purchased online and the team that came for delivery and installation was top notch. No complaints!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been about 30 days since the installation. The refrigerator is good. The only issues I have is a) The drawers and door shelves seem to be made of cheap / thinner / lighter plastic (compared to ones on our older Whirlpool refrigerator) and there is a fear that over time and use it will crack / break b) The cover to the Water Filter seems to have a weak hinge mechanism, and over the years (2 times a year replacement) may break off - without the cover, the filter will not "Seat itself properly) c) Unlike the single water filter the fridge does not come with aan Air filter. Like the water filter one should have been provided with the fridge

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Runs Quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Have had it for a few weeks now. Runs quiet and has lots of storage space. It does make some funny noises now and then but nothing crazy. It does not come with the compartment in the door to store dairy and eggs. But I have read that you can order it separately if you like.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Whirlpool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Love the ice & water dispenser. First one received had been dropped, all dented.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator! Beautiful design with a well thought out interior design. My only suggestion would be to add additional lighting in the interior.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box value purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased as an open box item. There were some minor cosmetic scratches, but the price was good. This has good usable space and layout. It was replacing an LG that failed after 3.5 years. This was about half the price even with getting the 5 year warranty and has more space.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Love this Whirlpool Refrigerator

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size of this, holds a lot of items. The color is amazing in my kitchen. Clean very easy. Love the ice marker in the door gives more room. Is a little nosier than my old one when making ice.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Smart design!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ordered this and it got exactly in the space as we hoped it would! We thought the measurements would be tight (about .5 an inch) on both sides and thankfully the doors opening weren’t an issue. My mom says it’s very spacious and that she loves it. :)

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Whirlpool Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a refrigerator from Best Buy and I have to say that I’m extremely satisfied with my purchase. The sleek design of the refrigerator is a great addition to my kitchen, and it’s incredibly spacious inside.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge more space than what I Thought. Everything I expected and more.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Opening freezer door is a $900 defect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So imagine if just by opening your car door you could tear cables that connect your automatic windows.... Well, our ice maker stopped working about a year and a half after owning this whirlpool. Service technician from whirlpool found that our cables in the freezer door were just split from normal opening and closing the door. Not covered, not considered a defect, only solution is to buy a new freezer door for around $900. Huge design flaw and will definitely not consider whirlpool again for fear of this happening again.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Danbren, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Cons mentioned:
    Adjustable shelves

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size. 28 cubic ft is an amazing amount of space. It replaces a 24 cubic ft unit but it fits in the same space. Ice unit not in the door is a great space saving feature. I wish that the refrigerator shelves where adjustable and the magnet closure takes a little getting use to. Overall very happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super happy with this refrigerator love that has an ice machine maker and water built in…

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Best Value of Lot of Storage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed more freezer space and this filled the need. Good design when it comes to function, but it is noisy If your looking for a frig with a large storage capacity, this is it. It beats bending over to find things like in the French door models and changing the filter is quick and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still going strong We love it Space is excellent The shelves are so easy to keep clean

    I would recommend this to a friend
  • Pros mentioned:
    Fingerprint resistant, Space

    Rated 5 out of 5 stars

    Good refrigerator.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Works good and lots of space. I love the no show fingerprints.

    I would recommend this to a friend
  • Cons mentioned:
    Customer service

    Rated 4 out of 5 stars

    Not the Best Buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a fridge, so far it’s doing it’s job. I hope I don’t have some of the issues from other reviews. Best Buy customer service sucks on all accounts. I cannot get a callback from corporate and they are using Covid as a crutch!

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    More than worth the price!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great side-by-side. Holds a lot. Maintains the temps you set. Spills are easy to clean. Shelves are very wide for a side-by-side, taking an extra large pizza box straight in. The water and ice dispensers also work flawlessly. This is a great buy and I recommend it to my friends.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    We like everything about it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is BY FAR my favorite appliance I’ve ever owned!! It is beautiful and very functional and especially in inside is roomy and well organized! It allows for so much more space on the inside of the fridge makes it easy to stay organized. The drawers in the refrigerator slide so nicely. We ABSOLUTELY LOVE this product and highly recommend it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied with my purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase, delivery and installation went smoothly. Enjoying the refrigerator so far and appreciating the spacious side by side. The one negative is it gets loud at times.

    I would recommend this to a friend