Customer Ratings & Reviews
- Model:
- WRS588FIHW
- |
- SKU:
- 5948533
Customer reviews
Rating 4.4 out of 5 stars with 2172 reviews
(2,172 customer reviews)Rating by feature
- Storage Capacity4.8
Rating 4.8 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Design4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are satisfied with the refrigerator's overall performance, spacious internal design, appropriate size, and appealing lighting. The design is also considered clean and functional. However, some customers have expressed concerns about the noise level and ice maker performance. Issues with temperature control and door alignment have also been noted.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Spacious
Rated 5 out of 5 stars
Great refrigerator--excellent quality !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I read the reviews online before purchasing this larger 28.2 cft beauty. We are very pleased with its quietness and overall stainless steel appearance! Plan on keeping it long,long time !
This review is from Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Great Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love our new fridge. Lots of room, ice maker works great, and it really is Stainless Steel.
This review is from Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Works great, a bit sloppy on the fit and finish
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this refrigerator has worked fine and is doing exactly what we want it to, which is keep things cold, deliver ice and filtered water and not cause any problems. It has all the capacity we need and may not be as hip and stylish as the French Door unit it replaced, but it has less to break and is easier to use. There were some scratches on the interior plastic parts and some insulation had leaked out of seams in the door, which was reported to BB, but was told nothing could be done about them, so instead of sending it back, we decided to live with it.
This review is from Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Appliances - refrigerator; Washer/Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator works great except for the techs did not give me a demonstration of how it works so therefore I have not been able to use ice machine because I can't seem to get it to work. Also water dispenser is not cold. Other than that Refrigerator works great. Wahser is fine as well. Dryer they did not conncect the hose to the back so it caused moisture in my wash room so far other than that working fine. Also when they delivered assuming when they were trying to conncect dyer to the back wall the tech leaned over and dented the top of dryer. So there is a dent!
This review is from Whirlpool - 28 Cu. Ft. Side-by-Side Refrigerator with In-Door Ice Storage - Black Stainless Steel
I would recommend this to a friend- Pros mentioned:Spacious
Rated 5 out of 5 stars
Very functional for space.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Alot of space. Door mounted Ice maker increases usable freezer space. Some of the touch panel controls are a little challenging to figure out
This review is from Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Stainless Steel
I would recommend this to a friend - Pros mentioned:Spacious
Rated 5 out of 5 stars
Whirlpool Refrigerator w/water and ice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had many Whirlpool items and they have always met or exceeded my expectations. I love the new refrigerator for its use of space, ease of using the ice and water dispensers, and the look it gives my kitchen.
This review is from Whirlpool - 28 Cu. Ft. Side-by-Side Refrigerator with In-Door Ice Storage - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Spacious
Rated 4 out of 5 stars
Whirlpool refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like having more room in fridge. So far Im good. Thanks
This review is from Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Stainless Steel
I would recommend this to a friend - Cons mentioned:Noise
Rated 4 out of 5 stars
Whirlpool
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfectly designed except the ice and water to dispense is rough once you use it and noisy a little but an overall is good
This review is from Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Stainless Steel
I would recommend this to a friend - Cons mentioned:Noise
Rated 4 out of 5 stars
Cool
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good size. Ice dispenser noisy. Color matches well.
This review is from Whirlpool - 28 Cu. Ft. Side-by-Side Refrigerator with In-Door Ice Storage - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Space
Rated 4 out of 5 stars
Easy-to-use Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very happy with the performance, power consumption and ease of handling and storage
This review is from Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Stainless Steel
I would recommend this to a friend - Cons mentioned:Customer service
Rated 1 out of 5 stars
Whirlpool 28.4 Cu Ft. Side-by-Side Refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would rather have my old refrigerator back. Almost $2,000 and we are taping and propping some vent piece that goes to the in door ice maker. Nothing holds. The ice maker does not make enough ice for even my husband & myself. We have to buy ice if anyone comes over. It has a "Fast Ice" option which only lasts 24 hours, even this is not sufficient. Reading the materials given it says if that is not enough turn it colder. That froze glass bottles of lemonade in the refrigerator side; which by the way cools unevenly. Even after turning the freezer back to the recommended temp, if items are left in certain areas of refrigerator side they freeze. When I tried calling support on abbreviated manual that came with it, it was an automated system all in Spanish. I thought that must be a temporary error; so I tried different days & times; I even googled the contact number and got the same information. I went to the Website to see if that would help - after a long, tedious process & having to register & become a member I found no help at all. Also, we had to pay $29.99 for a water line kit but were told it would be refunded if not needed & they could use the current one. They used the current one, took the kit back unopened but never refunded us. Last blow on this is I am a Best Buy Rewards Member, all sales ads seem to come to regular mail just fine. I get bombarded with "Deal of the Day" and multiple others. I purchased this $1,994 appliance & a $1,518 computer set up a bit before; each earned a $15 reward that somehow went to spam. As part of the new year clean up of old mails I found them expired. Nice! NOT! I REALLY want my old refrigerator back. Plenty of ice, plenty of room. We were charged $24.99 for haul away. It worked fine. I don't know why we didn't have it put it the garage or basement. This may be my fault; I did have a headache and the installers were here forever. They took my house doors off, then took off the doors of the refrigerator. They had my son help. I have never seen such a thing....I don't know how I let it go. If not to us for a spare to charity, something. But it is a far superior model to this one. I would trade.
This review is from Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Stainless Steel
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey BuyersRemorse, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu
- Pros mentioned:Spacious
Rated 5 out of 5 stars
One month in
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, I love it. It is so spacious and well lit. The ice and water work perfectly. The temp seems well regulated. I did have to adjust The temp a little when I first got it but it is great now.
This review is from Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Stainless Steel
I would recommend this to a friend - Pros mentioned:Space
Rated 4 out of 5 stars
Good Refrigerator - Great Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy price was outstanding. Only thing lacking for me was a covered butter area, otherwise this refrigerator has everything you could want.
This review is from Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Stainless Steel
I would recommend this to a friend Rated 3 out of 5 stars
Whirlpool refrigerator
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this for a few months and I like the amount of storage the fridge and freezer have. The on and off switch for the ice maker could be more accessible. The motor is kind of loud sometimes.
This review is from Whirlpool - 28.5 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Black
I would recommend this to a friend- Pros mentioned:Spacious
Rated 5 out of 5 stars
Great looking and working fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just bought this fridge but it looks and works great so far. Things get really cold in the fridge section. There is a lot of room in both freezer and fridge. Plus great features.
This review is from Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Stainless Steel
I would recommend this to a friend - Cons mentioned:Noise
Rated 5 out of 5 stars
Whirlpool - 28.4 Cu. Ft. Refrigerator - Stainless
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a big, roomy and quiet refrigerator. The only noise aspect to it is the water whether it the ice maker or the water dispenser,although it's not a big deal. The ice cubes are small but again not a big thing.
This review is from Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Stainless Steel
I would recommend this to a friend - Pros mentioned:Spacious
Rated 5 out of 5 stars
Excellent Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves this refrigerator. It is very spacious making it a lot easier to find everything.
This review is from Whirlpool - 28 Cu. Ft. Side-by-Side Refrigerator with In-Door Ice Storage - Black Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
large and shiny
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Huge storage capacity. I like the stainless steel finish as it only needs a damp wipe and dry. Needs no special cleaners. See through shelves are a nice touch. Not too fond of the the ice dispenser as it is quite noisy but does make large amounts of ice.
This review is from Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Stainless Steel
I would recommend this to a friend- Pros mentioned:Spacious
Rated 5 out of 5 stars
chico
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice and sleek lots of space How do I get a glass of water though,
This review is from Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice makerCons mentioned:Temperature control
Rated 2 out of 5 stars
Not perfect, but it'll do.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Two freezer door shelves broke the 1st week and we cant find replacements. Fridge freezes thing put in back, even at warmest setting. Ice maker and water dispenser is ok. Love how big it is, just wish it worked better.
This review is from Whirlpool - 28 Cu. Ft. Side-by-Side Refrigerator with In-Door Ice Storage - Black Stainless Steel
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey LisaMarie, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A












