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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2171 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's overall performance, generous internal space, and suitable size, along with its aesthetic lighting and functional design. However, some concerns have been raised regarding its noise level, the performance of the ice maker, and the lack of temperature control settings. A few customers also noted issues with door alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 2,171 reviews
  • Pros mentioned:
    Internal space

    Rated 5 out of 5 stars

    Outstanding refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great refrigerator for the price. It has plenty of space and fits perfectly in my cabinetry. The control panel is easy to use and understand. It is much quieter than my old Maytag refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy at Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family had a refrigerator fail on us. After a quick research I discovered Best Buy had the very best price and warranty. No business offered this deal. The repair crew told me to buy only Whirlpool or Maytag refrigerators. We love our new Whirlpool! Thank you Best Buy. Also, I financed it with a 2 year no interest plan that is only 75.00 a month!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this refrigerator so far. Had to trim a bit off of the cabinets above it to get it to fit but I knew that before I purchased it. Just had them drop it off & take the old fridge away so I could do the install myself. Very easy water hook-up and the ice maker is working great! Glad I got the in door ice maker so we don't lose the shelf space in the top of the freezer. The ice it makes even seems to last longer that my old fridge in our drinks. This is definitely a 5-star purchase for e so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it seems like the perfect refrigerator for my needs. The feature that measures water being dispensed is really nice. I love the no fingerprint finish on it too!

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 2 out of 5 stars

    Broken ice maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had this refrigerator for almost 2 years now. The ice maker broke a couple of weeks ago. The warranty is only good for a year. I’m having trouble finding the part we need. Found one and it’s almost $100. I’m pretty disappointed

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Whirlpool fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a lot of room compared to other, the ice maker in the door is the reason, only cons i s the ice maker is very loud

    I would recommend this to a friend
  • Pros mentioned:
    Internal space

    Rated 4 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge! The space is fabulous! The only thing is that the ice and water dispensers on the front are hard to push in and if I have smaller glass it’s hard to push at all!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was fast and workers were very helpful. Ice maker began making it ice, there after. Water good. Removal of old fridge taken away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good, nice, clean, roomy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a great fridge so far. Makes plenty of ice and cold water. Keeps food cold and frozen items frozen. The advanced instructions and tech sheet are taped inside the the cover under the doors.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Favorite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Water dispenser that shows ounces is great. Keeps temperature perfect. Looks beautiful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would recommend!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious and affordable refrigerator. It was a good . You can hear the motor humming sometimes but it’s not too loud as others have said.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My whirlpool refrigerator/freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. Keeps everything at the right temperature and the outside finish is very nice. I don’t have to worry about fingerprints. The freezer is big enough to hold whatever you’re storing.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love our fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving our new fridge. Perfect for our needs and kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Internal space

    Rated 5 out of 5 stars

    Spacious fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome fridge! So much more space and loving the extra freezer space due to ice maker affixed to door!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy this refrigerator. It is so spacious with the best featurws for getting water and ice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my refrigerator fridge and its working perfectly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Broken side holder

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought it not even a month & in the freezer the side holder/ side shelve just fell & has a cracked/ chipped, now it won’t even hold when you put it. Very disappointed. Can you please change the side holder ?

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Painfully Low-Volume Ice-Maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Suffers from a painfully low-volume ice-maker. The ice tray in this unit will produce 10 small cubes per cycle. The frequency of "a cycle" is the issue, as it is SLOW. I have included a photo below of the ice production over an uninterrupted 11 hour period. Maybe 30 to 40 ice cubes. This does not support a family of 3, in daily usage. Upon contacting Whirlpool, a service representative was sent out. Their solution was to replace the ice maker. The result was zero change in performance. Today marked out second visit from the service rep. They had no resolution, and thus got on the phone with Whirlpool for possible solutions. Per the Whirlpool rep, "it is a small ice-maker, good for about 100 to 120 cubes per day". I have included the documentation from the service representative, essentially saying that slow ice production is "normal" for this model. If you are a single person household, this may be adequate for your needs. Otherwise, my recommendation is that you avoid this unit.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, Darrell. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Whirlpool refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator whirlpool and look great does a great job looking.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Issues and no help from Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Damaged door holder and writing on top. No help from salesman after email complaint.

    No, I would not recommend this to a friend