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Customer Ratings & Reviews

Your price for this item is $1,889.99

Customer reviews

Rating 4.4 out of 5 stars with 2172 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are satisfied with the refrigerator's overall performance, spacious internal design, appropriate size, and appealing lighting. The design is also considered clean and functional. However, some customers have expressed concerns about the noise level and ice maker performance. Issues with temperature control and door alignment have also been noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 2,172 reviews
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the refrigerator its very simple and very nice looking in my kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great side by side

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable sales rep at the store who was able to match me with the right fridge. So far I love this fridge. Easy to use ice maker/water dispenser and large capacity freezer and refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This high capacity fridge meets all the marks. It was highly rated in my research and meets all my needs. I highly recommend, its a great American made product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it is so large. I love that I have plenty of space in fridge as well as freezer. Easier to see things without pulling out everything to find what you need.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    don't fall for this fridge!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the first few months after we purchased this fridge, we were in love. The look of the fridge, the extra space, the water bottle filling feature - they were great! But our fridge always seemed to run too cold. In fact, a can of soda exploded in the first few weeks. Items on the top shelf were continually freezing. So we had a repairman come out. He was at our house no less than 4 times - it may have been more. All of the major parts of the fridge were replaced. Under warranty, of course, because the fridge was not even a year old. But the fridge continued to freeze the items on the top shelf. On the repairman's last visit to our house, his recommendation was that we turn the temperature up. And continue to turn the temperature up until it stopped freezing. "The recommended temps are just suggestions." Really? This doesn't sound like an appropriate solution to me. It sounds like this fridge does a lousy job of keeping the correct temperature. At this point, we had zero help from the repair company or Best Buy. Shortly thereafter, when our fridge was about a year old, our ice maker stopped working. The motor does not seem to work and all of the ice in the bin freezes together. After our experiences with previous repairs (I'm pretty sure the repairman googled "icicles in fridge"), I have given up on repairing this fridge. We now have a beautiful and roomy fridge, but utilize plastic ice trays instead of an ice maker. And consistently have frozen drinks on the top shelf, even after turning the temperature up (within reason). You hope that when purchasing big appliances for $1,500+, you'll be able to keep them for years. This fridge was a complete disappointment. Don't be fooled by her beauty - stay away from this refrigerator!!

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey coachW, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed to purchase multiple appliances for our new home so we were on a budget. This refrigerator is large, black stainless, and just what we were looking for. Good value and very pretty as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we have only had it for month, it works as expected

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent refrigerator except for icemaker

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has worked great but the icemaker stopped working after a year. Good thing I bought the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 10 year old French door died, after much research I discovered that side by sides in general have longer life and less svc issues, wife wanted max capacity, this fridge is over 3 cf larger and you can see it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was great especially in this time of year. 2nd fridge as the first one had a problem as freezer was at -23 degrees, but a replacement was sent quickly without issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent large refrigerator just what we were looking for. It works great and we have had no problems whatsoever. I strongly recommend this product.

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 1 out of 5 stars

    I highly DO NOT recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst purchase weve made. You cannot fit a 2 liter of soda in this fridge standing up. It makes all kinds of crazy noises and everything in the back freezes no matter what you do. I very much regret purchasing this refrigerator. Im looking to see if there is a warranty

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 4 out of 5 stars

    Side by side

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great...look good...lots of refridge space...do I need to repeat what I just said

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new side by side don't have to dig into the bottom stupid freezer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge. Runs quietly except when making ice. Front stainless steel but sides are gray metal not stainless. Large capacity.

    I would recommend this to a friend
  • Cons mentioned:
    Customer service

    Rated 1 out of 5 stars

    Side by side fridge.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure how it works yet, been 2 weeks and haven’t got to use it yet. Freezer door is warped and does not seal when you close it. Had to order another fridge, was supposed to get a new one delivered the other day, but the delivery guy called in sick, now I have to wait another week and a half again before they can come deliver? Not impressed with customer Service. Hopefully I will like the product when I get to use it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool 28.4= great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fridge- lots of options on the door panel for regular or crushed ice, lights, water temp, pre-set water amounts. Temperature on the inside is nice and stable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whirlpool

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this refridgerator has met all the expectations I was needing. very large inside

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised! I would highly recommend this refrigerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and works well. I wish the water dispenser button was easier to hit with a cup... but that's the only negative I can think of. Great fridge.

    I would recommend this to a friend