Customer Ratings & Reviews
- Model:
- WRS588FIHW
- |
- SKU:
- 5948533
Customer reviews
Rating 4.4 out of 5 stars with 2172 reviews
(2,172 customer reviews)Rating by feature
- Storage Capacity4.8
Rating 4.8 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Design4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are satisfied with the refrigerator's overall performance, spacious internal design, appropriate size, and appealing lighting. The design is also considered clean and functional. However, some customers have expressed concerns about the noise level and ice maker performance. Issues with temperature control and door alignment have also been noted.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Highly recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the refrigerator its very simple and very nice looking in my kitchen.
This review is from Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great side by side
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Knowledgeable sales rep at the store who was able to match me with the right fridge. So far I love this fridge. Easy to use ice maker/water dispenser and large capacity freezer and refrigerator.
This review is from Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Whirlpool Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This high capacity fridge meets all the marks. It was highly rated in my research and meets all my needs. I highly recommend, its a great American made product.
This review is from Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love that it is so large. I love that I have plenty of space in fridge as well as freezer. Easier to see things without pulling out everything to find what you need.
This review is from Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
don't fall for this fridge!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In the first few months after we purchased this fridge, we were in love. The look of the fridge, the extra space, the water bottle filling feature - they were great! But our fridge always seemed to run too cold. In fact, a can of soda exploded in the first few weeks. Items on the top shelf were continually freezing. So we had a repairman come out. He was at our house no less than 4 times - it may have been more. All of the major parts of the fridge were replaced. Under warranty, of course, because the fridge was not even a year old. But the fridge continued to freeze the items on the top shelf. On the repairman's last visit to our house, his recommendation was that we turn the temperature up. And continue to turn the temperature up until it stopped freezing. "The recommended temps are just suggestions." Really? This doesn't sound like an appropriate solution to me. It sounds like this fridge does a lousy job of keeping the correct temperature. At this point, we had zero help from the repair company or Best Buy. Shortly thereafter, when our fridge was about a year old, our ice maker stopped working. The motor does not seem to work and all of the ice in the bin freezes together. After our experiences with previous repairs (I'm pretty sure the repairman googled "icicles in fridge"), I have given up on repairing this fridge. We now have a beautiful and roomy fridge, but utilize plastic ice trays instead of an ice maker. And consistently have frozen drinks on the top shelf, even after turning the temperature up (within reason). You hope that when purchasing big appliances for $1,500+, you'll be able to keep them for years. This fridge was a complete disappointment. Don't be fooled by her beauty - stay away from this refrigerator!!
This review is from Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Stainless Steel
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey coachW, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Rated 5 out of 5 stars
Nice!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We needed to purchase multiple appliances for our new home so we were on a budget. This refrigerator is large, black stainless, and just what we were looking for. Good value and very pretty as well!
This review is from Whirlpool - 28 Cu. Ft. Side-by-Side Refrigerator with In-Door Ice Storage - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we have only had it for month, it works as expected
This review is from Whirlpool - 28 Cu. Ft. Side-by-Side Refrigerator with In-Door Ice Storage - Black Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Decent refrigerator except for icemaker
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has worked great but the icemaker stopped working after a year. Good thing I bought the warranty.
This review is from Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Lots of space
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My 10 year old French door died, after much research I discovered that side by sides in general have longer life and less svc issues, wife wanted max capacity, this fridge is over 3 cf larger and you can see it.
This review is from Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service was great especially in this time of year. 2nd fridge as the first one had a problem as freezer was at -23 degrees, but a replacement was sent quickly without issue.
This review is from Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent large refrigerator just what we were looking for. It works great and we have had no problems whatsoever. I strongly recommend this product.
This review is from Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Stainless Steel
I would recommend this to a friend- Cons mentioned:Noise
Rated 1 out of 5 stars
I highly DO NOT recommend
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst purchase weve made. You cannot fit a 2 liter of soda in this fridge standing up. It makes all kinds of crazy noises and everything in the back freezes no matter what you do. I very much regret purchasing this refrigerator. Im looking to see if there is a warranty
This review is from Whirlpool - 28.5 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Black
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Rated 4 out of 5 stars
Side by side
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great...look good...lots of refridge space...do I need to repeat what I just said
This review is from Whirlpool - 28 Cu. Ft. Side-by-Side Refrigerator with In-Door Ice Storage - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Mac
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new side by side don't have to dig into the bottom stupid freezer
This review is from Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Nice fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice fridge. Runs quietly except when making ice. Front stainless steel but sides are gray metal not stainless. Large capacity.
This review is from Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Stainless Steel
I would recommend this to a friend- Cons mentioned:Customer service
Rated 1 out of 5 stars
Side by side fridge.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure how it works yet, been 2 weeks and haven’t got to use it yet. Freezer door is warped and does not seal when you close it. Had to order another fridge, was supposed to get a new one delivered the other day, but the delivery guy called in sick, now I have to wait another week and a half again before they can come deliver? Not impressed with customer Service. Hopefully I will like the product when I get to use it.
This review is from Whirlpool - 28 Cu. Ft. Side-by-Side Refrigerator with In-Door Ice Storage - Black Stainless Steel
No, I would not recommend this to a friend Rated 5 out of 5 stars
Whirlpool 28.4= great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good fridge- lots of options on the door panel for regular or crushed ice, lights, water temp, pre-set water amounts. Temperature on the inside is nice and stable.
This review is from Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Whirlpool
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this refridgerator has met all the expectations I was needing. very large inside
This review is from Whirlpool - 28 Cu. Ft. Side-by-Side Refrigerator with In-Door Ice Storage - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised! I would highly recommend this refrigerator
This review is from Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great value.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value and works well. I wish the water dispenser button was easier to hit with a cup... but that's the only negative I can think of. Great fridge.
This review is from Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Stainless Steel
I would recommend this to a friend












