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Customer Ratings & Reviews

Your price for this item is $1,889.99

Customer reviews

Rating 4.4 out of 5 stars with 2172 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are satisfied with the refrigerator's overall performance, spacious internal design, appropriate size, and appealing lighting. The design is also considered clean and functional. However, some customers have expressed concerns about the noise level and ice maker performance. Issues with temperature control and door alignment have also been noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 2,172 reviews
  • Rated 5 out of 5 stars

    Whirlpool fridge - side-by-side

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Whirlpool fridge is excellent, my mom loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent, no complaints, should have gotten one sooner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Whirlpool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is working fine. I like the design. Much better lighting inside than in my previous one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a lot of space for being a side-by-side. The set-up is great and has a lot of options for shelving. Also has good door storage space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not a clue what you mean

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. The led lights are wonderful and it keeps everything at a good level of coolness.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is a great Fridge, have only had for 3 wks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator, lots of room , I like the digital controls in the front of the refrigerator

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst delivery experience in my entire life!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this refrigerator prior to the changes that covid brought about. The first delive attempt - we received a call 10 minutes before they arrived. We were told that due to covid, they could not come in to retrieve the malfunctioning refrigerator (now over 6 weeks), nor could they perform the installation (although I paid for it). They would not even allow me to use their dolly. When I went to retrieve my phone to call Best Buy, they left. The second attempt - I was told that since this was an exchange (which it wasn't), they could not leave the new refrigerator without taking the old. I asked if they could remove the doors from the refrigerator so that it would fit through my entry door, they would not (even though I paid for this already). I was forced to purchase a dolly so that I could do everything myself. MY WIFE AND I SAID NEVER AGAIN!!!!!

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Tuck, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Don't Buy If You Need Ice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just delivered. First off, the installation was pretty bad. Yes they took the old one out. Yes they brought the new one in. They whined about the fact that the old unit had a copper line from the outlet to the fridge. "We can't work on copper lines - and this one is corroded". So fine, I crawl behind and with some pliers disconnected the line at the wall with 7-8 EASY turns. What a joke. Installers didn't even bother to remove all the tape holding shelves, etc. in place. Now to the unit - it is INCREDIBLY noisy when the compressor kicks on. I can sit in the next room with the TV on and hear it buzzing. The ice maker spits out tiny cublets of ice. About 12 per cycle. The container holds a tiny quantity. I used to be able to partially fill an ice chest with the old unit. I couldn't even cover the bottom of the same ice chest with this unit. IF YOU NEED LOTS OF ICE look at other options. Will be calling BB support to see if at least the noise can be reduced. Couldn't recommend this item to anyone.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, mikie. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Frig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with the new refrigerator. Getting used to a different layout of the interior.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ice maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great space saver with the built-in door ice maker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are pleased with our Whirlpool refrigerator but wished it made bigger ice cubes. Our experience with Best Buy was really good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the measured fill option. I think its goong to be very useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and great product. We love our new fridge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new whirlpool refrigerator. The way the water and ice dispenser is designed, allows us to have more space available to storage more food.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size, we like the crushed ice option. Works great so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this refrigerator for about 2 months now and I love it. If I had to say anything negative about it, it would be the ice maker is a little loud when dispensing it from the door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a house and our fridge broke after 2 months. We went everywhere to find a fridge. Best buy price matched a clearance item from menards and had free delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Whirlpool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ice DESCENDER IS LOAD! But over all I would buy it again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love my new refrigerator. The Geek Squad delivered it timely and efficiently. They contacted me prior to delivery which was really great.

    I would recommend this to a friend