Customer Ratings & Reviews
- Model:
- WRS588FIHW
- |
- SKU:
- 5948533
Customer reviews
Rating 4.4 out of 5 stars with 2172 reviews
(2,172 customer reviews)Rating by feature
- Storage Capacity4.8
Rating 4.8 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Design4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are satisfied with the refrigerator's overall performance, spacious internal design, appropriate size, and appealing lighting. The design is also considered clean and functional. However, some customers have expressed concerns about the noise level and ice maker performance. Issues with temperature control and door alignment have also been noted.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Still running excellently
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Whirpool - 28.4 CuFt refrigerator is excellent
This review is from Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Keeps food cold
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Average overpriced product at Best Buy
This review is from Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Good fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good and the size is great. Only complaint is that it does now make enough ice compared to our old whirlpool refrigerator.
This review is from Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As usual an overall good experience with best buy.
This review is from Whirlpool - 28 Cu. Ft. Side-by-Side Refrigerator with In-Door Ice Storage - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Def 5 stars!!!! Huge, well lit and wonderful!!!!!!
This review is from Whirlpool - 28 Cu. Ft. Side-by-Side Refrigerator with In-Door Ice Storage - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Whirlpool 28 cu ft Refrigerator was a good purvhase
This review is from Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The handles were put on the refrigerator and water line was not connected I need someone to come out to complete the installation
This review is from Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Stainless Steel
I would recommend this to a friendRated 2 out of 5 stars
Not happy
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesnt make ice fast enough. Grew mold in the ice release and water outlet tap.
This review is from Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Stainless Steel
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Rated 5 out of 5 stars
Great refrigerator,
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent refrigerator, a great choice, no complaint
This review is from Whirlpool - 28 Cu. Ft. Side-by-Side Refrigerator with In-Door Ice Storage - Black Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Nice Fridge, poor finish job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We like the refrigerator, but returned the first one due to finish flaws in the stainless steel finish. The replacement arrived with similar flaws in the finish. Disappointed.
This review is from Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Stainless Steel
No, I would not recommend this to a friendRated 2 out of 5 stars
Disappointment in the delivery. Need to call them.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I need to get with Best Buy. They delivered the fridge, and it wasn't even. There are scratches on the top left like they hit something (which explains the unevenness, and there is a crack in the plastic at the bottom when you open the fridge. So disappointed.
This review is from Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Stainless Steel
I would recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello! We are sorry to hear this about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Rated 3 out of 5 stars
delivery time
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i like the refrigerator,but the three weeks to deliver was not the best. the men who delivered the refrigerator was very professional.
This review is from Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The stainless steel modernizes my kitchen tremendously
This review is from Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great first fridge!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got a great deal during Labor Day weekend!!!!!!!
This review is from Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great new fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a modern up tick replacement of the old one.
This review is from Whirlpool - 28 Cu. Ft. Side-by-Side Refrigerator with In-Door Ice Storage - Black Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
Whirlpool Fridge Woes: Best Buy to the Rescue!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Whirlpool 28.4 Cu. Ft. Side-by-Side Refrigerator in Stainless Steel initially showcased promising features; however, within three days, a major setback occurred as the ice maker jammed, forming a block of ice that obstructed the dispenser. Best Buy quickly came to the rescue, efficiently exchanging it with a different brand and demonstrating exceptional customer service. The Best Buy Total coverage played a pivotal role in turning what could have been a frustrating experience into a positive resolution, making the overall interaction with Best Buy worthwhile despite the initial hiccup with the refrigerator.
This review is from Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Stainless Steel
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, zire. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Rated 3 out of 5 stars
the refrigerator keeps freezing
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I keep having issues with the refrigerator freezing. I have increase the temp over the recommended but still I get milk, eggs, frozen.
This review is from Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Stainless Steel
No, I would not recommend this to a friendRated 3 out of 5 stars
Good interior space
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like this fridge, top crisper drawer hits back light cover and will not completely close. Food freezes if touched freezer side wall
This review is from Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Average Refigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needs more shelves and missing the butter dish compartment. Also it needs the leak free borders on the shelves. Shelves are not as sturdy as the Kenmore Elite.
This review is from Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Stainless Steel
No, I would not recommend this to a friendRated 1 out of 5 stars
Defective machine or model?
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice bucket develops external ice and won’t shut. The ice bucket continually builds up ice and snow underneath and around it. 3 service visits and counting and the problem is not resolved. It’s either a defective model or I have a defective machine. Either way the refrigerator should be replaced as a manufacturer defect but Whirlpool and Best Buy insist it’s fixable. Waiting on service call after services call for 4+ days of my life should sway you from this refrigerator. Also the water dispenser is difficult to use and not shoot water on the floor.
This review is from Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Stainless Steel
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey JasonDallas, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A












