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Customer Ratings & Reviews

Your price for this item is $1,889.99

Customer reviews

Rating 4.4 out of 5 stars with 2172 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are satisfied with the refrigerator's overall performance, spacious internal design, appropriate size, and appealing lighting. The design is also considered clean and functional. However, some customers have expressed concerns about the noise level and ice maker performance. Issues with temperature control and door alignment have also been noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 2,172 reviews
  • Rated 5 out of 5 stars

    Still running excellently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Whirpool - 28.4 CuFt refrigerator is excellent

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Keeps food cold

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Average overpriced product at Best Buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good and the size is great. Only complaint is that it does now make enough ice compared to our old whirlpool refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual an overall good experience with best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Def 5 stars!!!! Huge, well lit and wonderful!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Whirlpool 28 cu ft Refrigerator was a good purvhase

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The handles were put on the refrigerator and water line was not connected I need someone to come out to complete the installation

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not happy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesnt make ice fast enough. Grew mold in the ice release and water outlet tap.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Great refrigerator,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator, a great choice, no complaint

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice Fridge, poor finish job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the refrigerator, but returned the first one due to finish flaws in the stainless steel finish. The replacement arrived with similar flaws in the finish. Disappointed.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointment in the delivery. Need to call them.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need to get with Best Buy. They delivered the fridge, and it wasn't even. There are scratches on the top left like they hit something (which explains the unevenness, and there is a crack in the plastic at the bottom when you open the fridge. So disappointed.

    I would recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello! We are sorry to hear this about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Rated 3 out of 5 stars

    delivery time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like the refrigerator,but the three weeks to deliver was not the best. the men who delivered the refrigerator was very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stainless steel modernizes my kitchen tremendously

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great first fridge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a great deal during Labor Day weekend!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great new fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a modern up tick replacement of the old one.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Whirlpool Fridge Woes: Best Buy to the Rescue!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Whirlpool 28.4 Cu. Ft. Side-by-Side Refrigerator in Stainless Steel initially showcased promising features; however, within three days, a major setback occurred as the ice maker jammed, forming a block of ice that obstructed the dispenser. Best Buy quickly came to the rescue, efficiently exchanging it with a different brand and demonstrating exceptional customer service. The Best Buy Total coverage played a pivotal role in turning what could have been a frustrating experience into a positive resolution, making the overall interaction with Best Buy worthwhile despite the initial hiccup with the refrigerator.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, zire. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 3 out of 5 stars

    the refrigerator keeps freezing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I keep having issues with the refrigerator freezing. I have increase the temp over the recommended but still I get milk, eggs, frozen.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good interior space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like this fridge, top crisper drawer hits back light cover and will not completely close. Food freezes if touched freezer side wall

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average Refigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs more shelves and missing the butter dish compartment. Also it needs the leak free borders on the shelves. Shelves are not as sturdy as the Kenmore Elite.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective machine or model?

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice bucket develops external ice and won’t shut. The ice bucket continually builds up ice and snow underneath and around it. 3 service visits and counting and the problem is not resolved. It’s either a defective model or I have a defective machine. Either way the refrigerator should be replaced as a manufacturer defect but Whirlpool and Best Buy insist it’s fixable. Waiting on service call after services call for 4+ days of my life should sway you from this refrigerator. Also the water dispenser is difficult to use and not shoot water on the floor.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey JasonDallas, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand