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Customer Ratings & Reviews

Your price for this item is $270.99
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The comparable value price is $539.99

Customer reviews

Rating 4.3 out of 5 stars with 811 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the 3.5 Cu. Ft. 12-Cycle Top-Loading Washer for its cleaning performance, affordability, and ease of use, frequently praising its agitator and capacity. However, some customers note that the washer can be noisy and that issues with the spin cycle, lid lock, and load balancing have been reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 811 reviews
  • Pros mentioned:
    Cleaning performance, Price

    Rated 5 out of 5 stars

    Works as well as I would hope.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I expected was a good working washer at an affordable price and so far so good, but I bought all Whirlpool appliances mostly for reliability so we will see how long it lasts.

    I would recommend this to a friend
  • Cons mentioned:
    Auto sensing, Spin cycle

    Rated 3 out of 5 stars

    Auto sensing could use some work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked the price but we have been having issues with the auto sensing and getting the machine to spin and drain properly.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 4 out of 5 stars

    Wife loves this washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife could not wait to get this washer. She loves the ease of use and how well it cleans our clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 4 out of 5 stars

    Great Product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Keeps your clothes clean, easy to use and quality as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Agitator, Cleaning performance

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that whirlpool put that agitator in this washer. I had owned one without, owned it for less than 4 years and it crapped out on me. It cleans my clothes and I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great washing machine , special and quite ! The washer is from Best Buy ! Customer service were helpful I️ didn’t receive my washer on time so they re scheduled the delivery for another day , customer service called back to check if we are satisfied and happy .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    A nice washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice washer but a little noisy on water input and the tub is pretty deep. Easy to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use nice features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my new house & used it first with washing towels. So many nice features to choose yet easy to use. I like that you can see the status of the load .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Simple to operate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Priced Right, easy to use. I reviewed a lot of machines on-line before I bought this one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gets the job done !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer over all gets the job done, its has a few good wash cycles with other cleaning options, like the soil selection to get heavily soiled clothing clean. The water temperature selection works half way decent as well.. The one big flaw this washers has is the water level auto sensing, it simple does not work. You can try to use it with a half load or just 1 or 2 pieces of light clothing, it fills the water to the rim regardless the amount of clothing. This is a confirmed factory defect since I had (3) three different washers same model delivered and all 3 had the same problem. If you are not worried about the extra water consumption this washer is the one for you. In my case this replaced a 15 year old Kenmore washer with similar height, width and dept. The alternative to getting another Kenmore washer was not acceptable since those machine reviews were horrible compared to this one. I wound up keeping this washer after the 3rd one was delivered since my space was limited and was more of a requirement than the additional water consumption.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Auto sensing

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the washer but I can't give it a five star because the auto sensing will not always work it will leave the clothes on the wash cycle and not rinse or spin it. I called a tech and they said I have to manually put it on rinse and spin and I know that's not true

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good economical washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as part of a matched set for vacation home. Perfect for the price and features.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Love this machine

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and reliable. Easy to use with the perfect amount of settings options. Great value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good all around washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer works really well for everything we need. it holds a nice load and the auto-sense feature for load size is wonderful when having the kids do laundry.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Works good for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from a front load washer that died after 11yrs. Didn't want to spend a lot of money for another front load ,so read reviews and picked this Whirlpool top load because sounded like it washed find and lower cost. And it works pretty much like the reviews,washes good, noisier and vibrates more than front loader but was half the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new washer. On sale for a very good price. Enjoying all the new features.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Price

    Rated 5 out of 5 stars

    Whirlpool washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new washing machine for a rental property and this product fit in perfectly. The cost was reasonable and the machine works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it the hose is a lil short an I have to hold it to make sure it doesn't come out the sink. I'm going to purchase a longer hose and problem fixed

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a great washer that is simple and easy to operate. This one is for you at a great price point as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer exceeds my expectations. Quiet while it is running. Many different settings for various types of washes. Automatic water level adjustments according to load size is an awesome feature. Highly recommend this washer!!

    I would recommend this to a friend