Customer Ratings & Reviews

I like this Product..Very Easy to use this Washer..

This is a good washer. It is easy to use and has good capacity size

BUYER BEWARE!!!!!!!! Purchased Whirlpool - 3.8 Cu. Ft. High Efficiency Top Load Washer with 2 in 1 Removable Agitator - White on 10/7/24 with pickup on 10/13/24. Washing machine stopped working and sounded like an MRI machine on 5/14/25. Service (through Whirlpool) came to repair on 5/19/25 and stated the MOTOR and CAPACITOR needed to be replaced. Service came to replace motor and capacitor on 5/27/25. Washing machine STILL NOT WORKING!!!! Now, they say it needs a new motherboard and leaver harness but aren't sure that is the issue either!! This washing machine is 7 months old and supposedly from a reputable company. How many times do we need to play guessing games on what is wrong before it is replaced?? When I spoke with Whirlpool Customer Service, Jamie informed me that it takes as many times as it takes, and she can't transfer me to someone else to speak with because "they don't do that". Do yourself a favor and purchase something else!!!!!!

Amazing washer. Love the removable actuator! Good for blankets as well.

Excelence service, I like very Much my whasher. Excelence quality, Its beautiful. And the Best Buy employers both are excelence labor to Connect my washer. Thanks,

I want to thank the best rep at the store. She was amazing and respectful and most of all, attentive. Thanks again!! Fast delivery too

Excellent washer. Good price and quality. 100% recommend

I am old fashion and this is the closest to the one I am replacing.

Very happy with my dryer purchase. It was very eas

So far, so good. I'm extremely satisfied with my purchase. You never really know what to expect, even after reading the reviews. However, it was definitely worth the risk

So far it is great. I don't think it cleans as well without the agitator, but it's sufficient enough. Does not do a great job of getting rid of pet hair.

It works good better then what i thought good washer

The washer fills with water, and then refuses to spin and makes a horrible sound. It continues making that sound until I unplug the washer. I then plug the washer back in, canceled the wash cycle to drain it, and then reset it again. I re calibrated the washer, and tried again. It still did the same thing after trying to washer. I scheduled a service with Whirlpool and the technician did not even attempt to check anything... All he said was that Whirlpool does not test with clothes in the washer. It did run while he was there, and then I tried to run a load and the same thing happened again. Pretty frustrated with the agent and scheduling service since by the time the agent arrived to do nothing, the return period for my washer ended (thanks Hurricane Beryl as well for the delay!). Overall please do yourself a favor and don't buy this. Spend some more money and get a better brand, and for God's sake buy one that simply fills up with water and spins. All this new, unnecessary tech in the washer is most likely what's causing the issues and again Whirlpool service tech refuses to address the issue.

Excellent washer. I really like the quick wash and extra water cycles

So far,it works great. The tub was a lot bigger than what I was expecting. I bought it online so didn't actually see it first. Easy enough to operate.

Washer works great. The delivery team did a good job of making sure it was hooked up correctly with no leaks and started it through a cycle. They also took the old washer.

A little noisy otherwise ok. Price reasonable. Size good.

Love it except for the fact that that water only comes on after you turn it on and close the lid.

The men that delivered it very nice polite and did a great job very satisfied customer service was great thank you best buy

First wash went great, but then after rhe second wash, the lid just kept locking and unlocking. Not sure why its doing rhat