The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 511 reviews
Rated 5 out of 5 stars
Washing machine
|
|
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Previous washer stopped working and was happy to know it could be replaced quickly.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this washer for my mom's home, and during the purchase, the staff constantly pestered me with "Can I help you?" the moment I walked in—yet when I actually needed help, the process took forever. I clearly told them multiple times to deliver the washer to my mom's address, but they completely ignored my instructions.
Sure enough, the washer was delivered to my house instead—not where it was supposed to go! Now I have to deal with this unnecessary hassle because they didn't listen during the purchase. Extremely frustrating and unprofessional service.
Would not recommend buying from here if you expect them to get something as simple as delivery right.
Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Rated 5 out of 5 stars
Washing machine
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good customer service good price I would recommend it
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had this washer 16 days and it started making a loud banging noise like it was off balance. Called Best Buy to schedule a repair. They scheduled my repair. On the day of the repair, the technician said “We don’t do repairs. You need to call Whirlpool.” I called Whirlpool and made another appointment. On the morning of that appointment, I called to find out when the technician was coming and they said he isn’t. He’s not coming to work today. Now, I’m scheduled for the following week. Needless to say, this has been a huge disappointment.
Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. Please reach out to us directly via Facebook (bit.ly/3EmnJE5) or Instagram (bit.ly/45Urm02) so we can investigate this further. We’re looking forward to hearing from you.
Rated 5 out of 5 stars
washing machine
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Practical and economical washing machine, works great
This reviewer received promo considerations or sweepstakes entry for writing a review.
Machine works fine and got it at a great value but when it came to the water hoes that connect to the wall they were not provided even though it was stated by the cashier that it would be included. Crazy to believe that main parts you need to ensure the machine works were missing