Customer Ratings & Reviews
- Model:
- WTW4957PW
- |
- SKU:
- 6563821
Customer reviews
Rating 4.3 out of 5 stars with 477 reviews
(477 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the removable agitator, ease of use, and cleaning performance of this 3.8 Cu. Ft. High Efficiency Top Load Washer. Many appreciate its quiet operation and consider it a good value for the price. The large capacity is also frequently praised. A small number of users expressed some dislike for the lid locking mechanism.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Angela
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Just what i wanted. Doesnt take very long to wash everything comes out clean
I would recommend this to a friend- Pros mentioned:Agitator
Rated 5 out of 5 stars
10/10
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love that I am able to remove the agitator if I’m washing a comforter! Also, love that it gives the option to use or remove the agitator!!
I would recommend this to a friend Rated 2 out of 5 stars
Risk of failure; major warranty problems
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy is not at fault but Whirlpool is. I’ve had no working washer now for a month. The washer’s control board failed under warranty. Whirlpool contracts with Via Appliance for warranty servicing. And Via contracts with an unknown distributor for parts. Via informed that the part was back-ordered but I found the part immediately available on the ‘net at whirlpoolparts.com, Amazon (had 20 of them) and another supplier. Why is this backordered for weeks when available so many other places? I tried calling Whirlpool customer service directly. After being on hold for 25 minutes, no help or answers. Bottom line: There’s a risk of failure with this washer. Secondly, the warranty is worthless, Again BB is not ar fault but should be aware.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can investigate this further. We’re looking forward to hearing from you.
Rated 5 out of 5 stars
Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am old fashion and this is the closest to the one I am replacing.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall it’s been a good washer haven’t had it for long so only time will tell
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Excellent !!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent washer. The size and efficiency is just superb and it cleans the clothes so well.
I would recommend this to a friend Rated 4 out of 5 stars
Not at this time.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you for keeping promise of day/ time of delicious service. Appreciated! However, I requested the Warranty within the 15 days timeframe and there seems to be a misunderstanding. Unsure why I did not receive confirmation of the Warranty plan.? Otherwise, service has been great!
I would recommend this to a friend- Pros mentioned:Agitator
Rated 5 out of 5 stars
Amazing quality for the price
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer works great! I love the detachable agitator feature!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Get clothes very clean. Seems very sturdy and not like a tin can like some lower priced models. Would recommend.
I would recommend this to a friend Rated 4 out of 5 stars
Whirlpool top load washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a little sticker yet, once in a while I have to punch the start button a couple times before it will start, it maybe just me,
I would recommend this to a friend- Pros mentioned:Agitator
Rated 4 out of 5 stars
Whirlpool washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer does a great job at a great price. Very happy with this product.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Edgar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product very satisfied on our home and excellent customer service department
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good easy to use and affordable great quality
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Excelent washer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Is not to loud has different clothes setting. Delivery was great
I would recommend this to a friend - Pros mentioned:Agitator
Rated 5 out of 5 stars
Good value for the money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the removable agitator. I've only had the wash for a few weeks, but seems to be working fine so far. Very reasonable price.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new washer and dryer. Delivered on time, they made sure everything worked properly before they left.
I would recommend this to a friend Rated 5 out of 5 stars
Whirlpool washing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The whirlpool washing machine is outstanding. It cleans the clothes in record time.
I would recommend this to a friendRated 5 out of 5 stars
Washing Machine - USA
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.made in America. design has been around for a number of years, should be durable for years to come (if it is as good as the others we have from Whirlpool).
I would recommend this to a friend- Pros mentioned:Agitator
Rated 5 out of 5 stars
New washer machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer works great. Haul off and set up was preformed with utmost professionalism. Thanks Best Buy
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great unit
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great appliance,easy to use,replaced stack w/d unit
I would recommend this to a friend













