Customer Ratings & Reviews

washing bath rugs by removing agitator is very convenient

Best decision i made. I love it! No complaints at all!

I only hope the one lasts longer than the last machines

So far, so good. I'm extremely satisfied with my purchase. You never really know what to expect, even after reading the reviews. However, it was definitely worth the risk

I like this Product..Very Easy to use this Washer..

Delivery and installation was well done. Sales staff was very helpful

A little noisy otherwise ok. Price reasonable. Size good.

It works good better then what i thought good washer

You get what you paid for. It has a really small drum. Can’t do big loads. No fabric softener dispenser. Had to buy a downy ball. No end of cycle notification. The two things I like are, I can change the water level to get a deep wash. Less lint left on clothes and it has a great spin on it. Clothes don’t come out dripping wet.

So far,it works great. The tub was a lot bigger than what I was expecting. I bought it online so didn't actually see it first. Easy enough to operate.

I am enjoying using my new Whirlpool top load washer.

Washer works great. The delivery team did a good job of making sure it was hooked up correctly with no leaks and started it through a cycle. They also took the old washer.

The men that delivered it very nice polite and did a great job very satisfied customer service was great thank you best buy

So far it is great. I don't think it cleans as well without the agitator, but it's sufficient enough. Does not do a great job of getting rid of pet hair.

Excellent choice. Highly recommended!! I both a 2nd one for my rental appartment

Good so far. We had an install problem on delivery & Best Buy had to come back out several days later to get it corrected.

The Whirlpool washer is working well for us, happy that it was delivered fast, so I wouldn’t have piles of laundry to do!

We made an excellent purchase and quality equipment.

Love it except for the fact that that water only comes on after you turn it on and close the lid.

Washer and dryer was delivered as promised. Washer worked well for ~10 months and has had a control board failure. Repair times have been very poor. Technician stated, "part is on back order, lots of customers needing it replaced." Do with that what you want. For the combo dryer, installation group wouldn't install gas hose because it wasn't mounted the way they wanted, but no big deal, I corrected that. The next day I am checking the connection for natural gas leak and find that the machine itself is leaking natural gas under the unit. I called for eventual replacement. I am lowering the overall rating due to the multiple issues with the units and long wait times for repair. I called Whirlpool for an escalation or reimbursement and was told to kindly kick rocks. Best Buy also refused to amend the situation (Note: I am Total Protection Coverage member so this especially disappointed me.