Customers often highlight the washer's high capacity, cleaning performance, and ease of use as significant advantages. The price point and size are also appreciated by some users. However, some customers have concerns regarding the noise level during operation and the effectiveness of the spin cycle in removing water from clothes. There are also a few reports about balance issues and reliability.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 128 reviews
Pros mentioned:
Cleaning performance
Rated 5 out of 5 stars
Best Buy shipping IS SLOWWWW
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The washer works well!!! So simple yet effective. Best Buy shipping on the other hand is atrocious. It took a month to come in & it was beat up and dented so we asked for another one. Took ANOTHER MONTH to get a new one. We went TWO MONTHS with NO WASHER because of how slow Best Buy was.. awful.
I would recommend this to a friend
Cons mentioned:
Noise level
Rated 4 out of 5 stars
Great for no agitator
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great washer luv that it figures out how much water to use based on the load, only wish deep water wash setting worked
I would recommend this to a friend
Cons mentioned:
Noise level, Reliability
Rated 1 out of 5 stars
Very disappointed!!
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Do not buy this washer! It is unreliable and began malfunctioning within months of purchase. It randomly makes noises and begins draining even when it is not on. The washer stops working in the middle of a cycle. I will not be buying a Whirlpool again.
No, I would not recommend this to a friend
Brand response from WhirlpoolTeam
Posted .
Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. Please reach out to us directly via Facebook (bit.ly/3EmnJE5) or Instagram (bit.ly/45Urm02) so we can investigate this further. We’re looking forward to hearing from you.
Rated 4 out of 5 stars
It’s good
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s good but love the older version better.
We have had no issues so far.
I would recommend this to a friend
Pros mentioned:
Capacity, Ease of use
Rated 5 out of 5 stars
Fantastic washer
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Washer is amazing. Very easy to use and very spacious. I’ve had this washer before when I had two roommates and it worked for the three of us
I would recommend this to a friend
Pros mentioned:
Capacity, Ease of use
Rated 5 out of 5 stars
Washer
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love my new washer. I is easy to use and even hold my king size comforter.
I would recommend this to a friend
Cons mentioned:
Noise level, Reliability
Rated 1 out of 5 stars
Lasted 14 months
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Washer lasted 14 months before needing a motherboard and another part. Washer started making noises even though it wasnt on. Had it fixed under warranty. Works ok now but its really loud now.
No, I would not recommend this to a friend
Brand response from WhirlpoolTeam
Posted .
We're very sorry to hear about the issues you've experienced with your washer. It's concerning to hear it needed a motherboard and another part after only 14 months, and that it's now making noise and is louder than before, even after being serviced under warranty. We understand your frustration. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can investigate this further. We’re looking forward to hearing from you.
Cons mentioned:
Noise level
Rated 4 out of 5 stars
A bit loud
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Set up in the basement and The noise is noticeable but I do not have a laundry Room yet so that might make a big difference. Other than that it’s a great machine.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Very easy to use and spins clothes very dry.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Hadn't bought a washer in over twenty years. Really like the size of the tub and the ease of use. Only thing I don't like is having to add fabric softener after it has started.
I would recommend this to a friend
Pros mentioned:
Capacity, Price
Rated 5 out of 5 stars
Great product
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Good capacity, easy installation, lots of features in a cost-effective package
I would recommend this to a friend
Rated 5 out of 5 stars
No agitator, washes clothes perfectly
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This machine definitely met our requirements. Just the right size, washes silently.
I would recommend this to a friend
Pros mentioned:
Capacity
Rated 4 out of 5 stars
Works well
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had this a year and no problems so far. Clothes come out clean. Large capacity. Only con is that cycle takes a long time to complete wash cycle compared to my old no HE top load washer.
I would recommend this to a friend
Pros mentioned:
Capacity
Rated 5 out of 5 stars
Great washer at a great price!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
When my old washer stopped working - spin feature did not work, I needed a new one. I'm very happy with my purchase so far, but I have not used all the features yet. It does a very good job, and I was especially glad to get the option of putting in sheets and quilts. The high capacity was very important. I also like the deep wash option so I can use more water if needed.
I would recommend this to a friend
Pros mentioned:
Capacity, Cleaning performance
Rated 5 out of 5 stars
Nice machine
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Quiet and Large does good job in short time.
Would consider more products made by Whirpool.
No, I would not recommend this to a friend
Cons mentioned:
Noise level
Rated 4 out of 5 stars
Basic set
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Items work as expected. Super loud though and sounds like a jet ski when draining and filling.
No, I would not recommend this to a friend
Pros mentioned:
Price, Washer size
Rated 5 out of 5 stars
Very good Machine for Cost
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought for a rental unit and is the perfect fit for that and very cost reasonable.
I would recommend this to a friend
Pros mentioned:
Capacity
Rated 5 out of 5 stars
Whirlpool 3.9 Top Load Washer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We brought it in February and love it. Makes room for large loads and keep clothes in good shape with this specially designed smooth impeller that provides more capacity. (Compared to an agitator washer.)
I would recommend this to a friend
Cons mentioned:
Reliability
Rated 3 out of 5 stars
Does the job until the transmission leaks
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The washer operates as expected and is easy to use. My only complaint is that I bought this washer in September 2018, roughly 2.5 years ago, and the transmission leaked much of the oil. This shouldn't be a concern in the first few years and it's disappointing.
No, I would not recommend this to a friend
Pros mentioned:
Cleaning performance, Ease of use
Rated 5 out of 5 stars
Easy to use
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Came as promised. Easy to use and cleans very well even bulky items.
I would recommend this to a friend
Cons mentioned:
Noise level
Rated 4 out of 5 stars
Washing Machine
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Washing machine cleans great. Looks good. Only downfall is it is quite loud at times during the cycle. Makes a thud sound several times during a wash.