Customer Ratings & Reviews
- Model:
- WRS321SDHZ
- |
- SKU:
- 6076924
Customer reviews
Rating 4.1 out of 5 stars with 2470 reviews
(2,470 customer reviews)Rating by feature
- Storage Capacity4.1
Rating 4.1 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Design4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers are pleased with the overall performance, size, design, fingerprint resistance, and lighting of the 21 Cu. Ft. Side-by-Side Refrigerator. However, some customers have expressed concerns about the freezer capacity, noise level, temperature control, and door alignment.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Ice maker on-off switch
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a 33 inch wide side-by-side whirlpool (5 months old). The ice maker comes with an on-off switch that is located at the front of the ice-maker and faces down into the ice bucket. When the auger runs, as part of the process to dispense ice, the ice moves forward and upward, and can press the on-off switch to the "off" position. So...no ice. The whirlpool repair technicians said this is a new design and the on-off switch should not have been located facing down where the ice could impact it. They talked to whirlpool and were told that there is no fix for this problem, at this time. Whirlpool seemed to accept that this may be a problem. I called whirlpool and was told that there is nothing whirlpool could do and that everything was working as designed. I talked to a manager and he repeated the same thing while he was doing his dishes.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey johnh, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
Rated 5 out of 5 stars
My refigartor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.clean looking efficient value priced easy installed
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Black
I would recommend this to a friendRated 5 out of 5 stars
Nice fridge.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you are looking for a good stainless fridge I highly recommend this one. Has tons of compartments and shelves. Keeps food fresh love how easy it is to clean.
I would recommend this to a friendRated 5 out of 5 stars
Good product-looks and works very well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful refrigerator! Does everything that I want-keeps food cool or cold as desired. Makes ice cubes or crushed ice as desired.
I would recommend this to a friendRated 5 out of 5 stars
Nice Fridge
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice fridge. I love having filtered water at my fingertips. And ice.
I would recommend this to a friendRated 5 out of 5 stars
Happy with my appliances
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kim was great, knowledgeable and accommodating! Would buy here and from her again, also bought my washer and dryer.
I would recommend this to a friendRated 5 out of 5 stars
This is just what I needed.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My refrig is now 6 months old and very happy with it. Matches my other appliances and fits in the space I had to put it in. The ice maker is great!!
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Black Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Noisy ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice fridge, too bad the ice maker is so loud. Wakes me at night unless ice maker shut off.
No, I would not recommend this to a friendRated 1 out of 5 stars
I was given a floor model when I paid for new
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was sent a floor model when I purchased a brand new model. They delivered it outside of a box and it had a dent in the front of it. The fridge came without leveling feet or covers for the top brackets. We have small children at home and the fridge can easily slide and hurt someone without 3rd party solutions. The top of the fridge has writing in sharpie on it because again, we were given a floor model. The fridge runs out of ice after a few cups and takes forever to make more. Our model drops water out of the dispenser after about 10-15 seconds when you use the filtered water function on the door. When I tried to talk to Best Buy about it I was out on hold for 45 minutes, and then I was told I needed to call back because it hadn’t registered the delivery in the warehouse. Totally disingenuous…
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .We do apologize for the frustration this has caused. Please reach out to Best Buy for further assistance.
Rated 5 out of 5 stars
New fridge!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product with ice maker. Water dispenser out the front. Great organization shelves. In stock as well!
I would recommend this to a friend- Cons mentioned:Noise level
Rated 1 out of 5 stars
Disappointed!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too small, do not buy this. We notice that our refrigerator was not even so we check and we notice that one of the wheel was broken o. The same day that we got delivered. The door has strange noise due to the plastic on the side. The freezer door does not open all the ways out.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, Disappointed. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Rated 3 out of 5 stars
Nice fridge except...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shelving space is no adjustable . Do not plan on putting anything like a gallon jug of milk in the refrigerator. It won’t fit!
No, I would not recommend this to a friendRated 5 out of 5 stars
Whirlpool Refrigerator
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service Competitive price Easy to find on Best Buy Web site
I would recommend this to a friendRated 5 out of 5 stars
Value for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves the refrigerator, we always had Whirlpool appliances which still were in good shape but decided to upgrade with black stainless steel.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Whirlpool 21.4 cu. ft. Side-by-side Refrigerator.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent replacement Fridge. Great features: cold water, various forms of Ice.
I would recommend this to a friend- Cons mentioned:Freezer capacity
Rated 2 out of 5 stars
customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In-door ice dispenser stopped working after less than one month.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey complaint, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
Rated 5 out of 5 stars
Great refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge so far. It gets stuff COLD. plenty of space too for a smaller fridge. Glad I got this color too
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Whirlpool
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator!! I just need it to make a little more ice. Lol
I would recommend this to a friendRated 5 out of 5 stars
Nice Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Vey nice product, the interior design is efficient for a medium sized refrigerator.
I would recommend this to a friend- Cons mentioned:Freezer capacity
Rated 1 out of 5 stars
Customer waiting 8 months for delivery
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product was delivered with a dent in the front door. I ordered new. Looks liked they delivered a used floor model. That night I woke up to the ice maker leaking water onto my brand new laminate floors. The front Door with water/ice maker looks to have a heavy coating on it for fingerprint resistant. The other front door looks to have no coating
No, I would not recommend this to a friend





















