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Customer Ratings & Reviews

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$1,449.99
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Customer reviews

Rating 4.1 out of 5 stars with 2470 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, design, fingerprint resistance, and lighting of the 21 Cu. Ft. Side-by-Side Refrigerator. However, some customers have expressed concerns about the freezer capacity, noise level, temperature control, and door alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 2,470 reviews
  • Rated 1 out of 5 stars

    Dryer machine was dented, no user manual, etc.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appears to have been out of box that was not ordered, big den on bottom side, no user manual. Very dissatisfied and happy to have to deal with this problem! Will have to back my Best Buy store to take care of this problem.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hi Susie, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Looks good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has everything I need in a refrigerator. Fits my space perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge was s great price and customer service was also good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ice maker not dispensing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need fixed or replaced. very unusual. I am always satisfied with Best

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Mountainman70, we value your time and would like to look into the concerns with your Whirlpool® Refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge was easy to install and water line easy to hook up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice refrigerator

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great buy, with exceptional water and ice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the shelving

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge gives you a lot of options for storing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Water dispenser not working when delivered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor Quality Control at factory. Water dispenser switch not connected

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was delivered with scratches and the right door handle keeps coming loose

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worse but

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst refrigerator i have ever bought i have to have soneone constantly come and fix the water and ice cause it just stops working i hate this refrigerator!!!

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can investigate this further. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Awesomeeeeee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazinggggggg!!!!!!! Love the new fridge!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working good so far. Only thing is the ice dispenser is not that great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice price and good quality and fast service installation thanks

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Small size but adequate space inside

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the stainless steel finish and finger proof finish

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seems like a great appliance.. It was just too big

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a great appliance.. It was just too big

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Overall Good Bargin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The compressor is loud. Going to call for a warranty repair on the door gasket. The freezer door gasket dose not seem to be installed correctly. We get a lot of moisture on that gasket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working well so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to install and was delivered as promised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like this refrigator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it has wheels so I can move it around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the crushed ice option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience. Will definitely come back to Best Buy

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Note the doors are only stainless steal. Note everyone else review is correct loud noise from the fan area. The guys came to fix and knew where the problem was. A peace of material was hitting the fan.

    I would recommend this to a friend