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$1,449.99
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Customer reviews

Rating 4.1 out of 5 stars with 2470 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, design, fingerprint resistance, and lighting of the 21 Cu. Ft. Side-by-Side Refrigerator. However, some customers have expressed concerns about the freezer capacity, noise level, temperature control, and door alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 2,470 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Floyd3333

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. Lots of space, easy accessibility easy to clean, quite. Works well.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Nice Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a smaller cubic inch fridge to fit in our kitchen space. This one was perfect. Ice maker is a little loud but spits ice out like nobody’s business.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new refrigerator. works great in the space i have available.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Ice maker great

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and I would recomemnded to others. Very sizable and easly fit small place.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great refrigerator that we needed!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator replaced a broken that was finally nice to have a working fridge. No issues with doors not closing, plenty of space for the fridge side and the comfort of ice/water dispenser. The interior has great lighting, plenty of shelf space and fits our fridge area. Glad to have a refrigerator that works and gives all the amenities that you need.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Leaky mess and Brand warranty not honored by Whirl

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Avoid Whirlpool and save your money. Water leak after first filter change. 6 tech visits, issue not corrected. Then Whirlpool claims "Out of Warranty" declines further repairs. They do offer 35% off a new Whirlpool purchase? Run fast away from any Whirlpool appliance! *Spend $1800 and keep paper towels stuffed in to absorb water dripping from filter compartment and a cup to catch water dripping from the front of the filter compartment. Classy, right? (First fridge returned after 1 week, filter kept popping out) So zero for 2 on https://www.bestbuy.com/site/whirlpool-20-6-cu-ft-side-by-side-counter-depth-refrigerator-stainless-steel/ Save your money and disappointment. Try LG !

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Excelente

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased it in the Bridgewater store and the guy who took my order was Rick Rodrigues who was looking for different appliances for my house. I Compared prices with Home Depot, Lowe’s, Roger appliances and PC Richer and Best Buy’s price was the lowest.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Looks great, works great. Seems great

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great side by side that fits in a small space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really wanted a side by side with water and ice. This is the only one I could find that would fit for height, width and depth. I have water, crushed ice and cubed ice. Room for milk in the doors. Could have desired that the ice and dispenser didn't take up so much of the door. Other wise has a lot of great features.

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 1 out of 5 stars

    Not Worth It

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this refrigerator because it was the only one that fit in the space of the old one. Delivery was great - the guys took the old fridge away and installed the new one and leveled it. No complaints there. None of the shelves are adjustable except the ones in the door, where you can put a two liter bottle but anything shaped like a bottle keeps falling over every time you open the door. If you want to put a gallon of milk in the fridge, it barely fits on the top shelf, with the lid hitting the top. Same with the orange juice. There is a water and an ice dispenser on the outside of the freezer door, but the cutout is so small that you can't reasonably place a tumbler (thermos water bottle) underneath the ice or the water dispenser. When you angle your tumbler to get ice, you invariably hit the water dispenser, which then spews water not just in the drip tray but also all over the floor. If you accidentally brush up against the control panel, next time you go to get something out of the fridge, everything is frozen. On top of that, even if you set the temperature correctly (default setting), stuff that is all the way in the back is always frozen. And the most bizarre thing it does after you get ice, it will spit out an ice cube many minutes later.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can investigate this further. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great smaller fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a smaller fridge for our house and this one is excellent! Originally the ice maker did not work, but that was because of an error inserting the water filter by the delivery guys, but it eventually worked. The water does not get cold though, but it does have ice. We love the glass shelves!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My great frig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lovecrhis refrigerator! Although, smallercthan my mast one it is huge on the inside. It cools & feezes beautifully and looks great in my kitchen.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Nice, hope the compressor quiets down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For our tight space we didn't have many options, this checked all the boxes. Nice fridge. Read the manual, I read some reviews about water drips, that stopped for me after bleeding the air from the line per instructions. It's been setup for almost 24 hours and there's a loud compressor noise and it runs most of the time. I'm hoping that's just part of the startup process. If I could, I would attach a video with the noise. Other reviews mentioned a loose item against the fan, or vibrating back panel, it's none of those, the compressor is loud.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge but wish it had adjustable shelves

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is great for the most part, but I wish it had adjustable shelves. I prefer to keep my gallon of milk in the fridge and not in the door, but the way the shelving is configured, it leaves no real room to do this unless you actually remove one of the shelves.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Smaller and functional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's more compact than my old one, which I wanted, and everything still fits.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 5 out of 5 stars

    Good fridge for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good refrigerator! It runs well does both crushed and regular cubed ice. Easy setup for the water line. It doesn't advertise it but it has wheels that allows it to be pulled out so you can clean behind and under the fridge alcove. Only coming is a small freezer space.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for a smaller size fridge, it is a great one with nice features. the capacity on fridge and freezer is pretty good. Looks beautiful and clean.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge overall.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this fridge overall. I didn't give it 5 stars for a couple of reasons. 1. Frost gathers on the ice chute. 2. The fridge moves forward a little bit when you open the doors. 3. The shelves inside are not adjustable. Other than those three minor things, I really like it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great Whirlpool refrigerator

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales men at Best buy was very helpful the first refrigerator delivery was defect not working so we contact best buy and replace the refrigerator. the second one is working excellent.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Beautiful Fridge but, noisy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Refrigerator was the ONLY side-by-side fridge I could find to actually fit in my 68” opening under my cabinets without having to make alterations ( Most new refrigerators range from 69-70”) I absolutely love the colors/appearance in black stainless. The fridge is deep & wide enough to fit a pizza box. The door shelf’s are wide to accommodate larger bottles. Have only 2 negatives. First, it can run noisy! This is a repetitive theme I’ve read in prior reviews. My new dishwasher is quieter! Second...the ice & water work great but, the inside of the ice maker has no drain tray. Sometimes Ice melts, drips and flows out the front down the freezer door. I try to wipe it out frequently after use. Just hope that the noisy sounds don’t means it’s a short lived product.

    No, I would not recommend this to a friend