Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Memorial Day Deal
Loading...
$1,449.99
Save $80
The comparable value is $1,529.99

Customer reviews

Rating 4.1 out of 5 stars with 2470 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, design, fingerprint resistance, and lighting of the 21 Cu. Ft. Side-by-Side Refrigerator. However, some customers have expressed concerns about the freezer capacity, noise level, temperature control, and door alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 2,470 reviews
  • Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    Side by side

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer space is wasted by the ice machine i cant use,otherwise its fine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new refrigerator is great. It cools well, looks nice, and has a lot of room.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    small refrigerator but OK, meets my needs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish the shelves were adjustable but other than that it is a good refrigerator. Love the color. Family of 2 fine would be hard for a bigger family.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works as expected

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator works as expected and storage has shown to be good for a family of 5

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    An OK frig / freezer for $1000

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old frig was failing just before leaving on an overseas trip, so we needed a replacement fast. It works fine, but isn't top quality. The drawers don't slide very smoothly, and the shelf locations are not adjustable. A half-gallon milk bottle just BARELY fits on the top shelf. Overall we are happy, compared to buying a $2000 to $3000 side-by-side. If it lasts 10 years we will be happy.

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 1 out of 5 stars

    Best Buy not assisting me in refrigerator issue

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy sucks not loyal to customer who has shopped at Best Buy for over 13 years. They will not assist me in a refrigerator return and yes it’s past the window of return but one would think that after 13 years of loyalty Best Buy would assist a very loyal customer all I want to do is return it and even a partial credit Towards a better brand refrigerator. This one continues to freeze food at the lowest refrigerator setting I have called whirlpool and they have they are of no assistance either.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. We would greatly appreciate it if you could reach out to us directly via Facebook (bit.ly/3EmnJE5) or Instagram (bit.ly/45Urm02) so we can investigate this further to see how we can help. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 4 out of 5 stars

    Great for Empty Nesters

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My space in the kitchen is very limited so I don't have many choices. This is one of the few that would fit, and I'm glad because I do like it! It is small, but that aside, it's exactly what I wanted. I love the ice and water in the door and won't be without it ever again! It's okay for a family of 3 or 4, but it's best for empty nesters.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Whirlpool is quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator compartment cools perfectly and rhe freezer department freezes very well. The space inside is well laid out and easy to access. It replaces a Whirlpool refrigeator that I had had for 43 years, which worked perfectly until recently, so I was happy to find this one for a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect replacement

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new refrigerator is a perfect replacement in size and features for the previous refrigerator that was there for years before it stopped working. Very happy and highly recommend if looking for these exact dimensions even though it wide costs $321 more than a similar, larger cubic feet inside that is less wide, but sticks out further model.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Whirlpool 21.4 Refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no choice as to what they had available because of the height restriction in my house. This was my 2nd choice of a refrigerator but I was not happy with the ice maker placement! It took up a entire shelf and left no room in the freezer! It was also very loud when it ran! I ended up returning the fridge because it arrived damaged! My first choice was an LG refrigerator but that also came damaged and they had no more of them in stock!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Love my American made Whirlpool!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, Lots of space, quiet, works well, looks amazing.

    I would recommend this to a friend
  • Cons mentioned:
    Door alignment

    Rated 5 out of 5 stars

    The installers were very good. No problem with the

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not satisfied with the whirlpool Frig. Poor quality control and design. The nit rolls out when opening the door. The doors are not lined up on the top. The freezer door is higher. The 2 bottom vegetable doors are almost impossible to open. One can pull the unit out trying to open them. There was a screw rolling around when I opened it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is great quality quiet and spacious. Easy yo install and works perfectly for small space kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Lighting

    Rated 4 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great! Love the lighting inside. So far so good. Had to upgrade to the bigger size because the smaller one could barely fit a pizza box.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surprised

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working fine no issues it’s a step up from my old refrigerator I’m happy with this brand

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like it! Wish the shelves adjusted. Otherwise its pretty nice

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Compact and practical!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for a small kitchen. It has all the features of a regular size fridge just smaller in scale!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This works for me!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product! It fit perfectly. It didnt take long to cool and the installers were in and out. Others reviews mentioned the water dispenser leaking water onto the front of the door or floor, and it does a bit. That would be my o ly drawback. But, I purchased a black water dispenser sponge for any drips, and I'm okay with that.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Grest refrigerator

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, no issues, reminds you when filters are due for changing and wifi to verify health of refrigerator.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Whirlpool black stainless is a great color

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color. The door trays are not as good quality as the rest of the fridge. It is a little noisy. Overall great deal.

    I would recommend this to a friend