Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Memorial Day Deal
Loading...
$1,449.99
Save $80
The comparable value is $1,529.99

Customer reviews

Rating 4.1 out of 5 stars with 2470 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, design, fingerprint resistance, and lighting of the 21 Cu. Ft. Side-by-Side Refrigerator. However, some customers have expressed concerns about the freezer capacity, noise level, temperature control, and door alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 2,470 reviews
  • Cons mentioned:
    Freezer capacity

    Rated 3 out of 5 stars

    Value.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good fridge a little small on the freezer side plus the shelves are not adjustable it's pre-set. But all and all it's good if u need a standard size fridge and want an ice maker and water dispenser for an apartment. If that don't interest u then stick with the standard top freezer and bottom fridge it will serve it's purpose. And be a better value.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Refrigerator

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator but it makes a loud noise often.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 3 out of 5 stars

    Good apliance but not Excellent

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price, lot shelf to organize, however Ice maker is not the best.. Got what you paid for.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Awful, loud noises

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, the positive. The refrigerator is keeping food within 30-40 degrees which is great. The rest unfortunately, are negatives. The unit makes a tremendous amount of annoying noises when it is running. The freezer sounds like a loud engine when it kicks on and drowns the kitchen with noise. It gets even louder when the refrigerator section turns on and there is a loud buzzing and vibrating. Sometimes it even makes a high frequency humming noise. Also, the dispenser water is definitely not chilled. It was advertised as such and Whirlpool representatives in the reviews section claim it is chilled. Very disappointed in this model. We have space limitations, so I don't see any other options at Best Buy that I can exchange this unit with. Very disappointed in Whirlpool. Our last unit was a Whirlpool and was great for 15 years. I'm conflicted about returning the unit (and not having any backup for our food).

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Smitty30, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 4 out of 5 stars

    Cools well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good refrigerator generally. Good amount of space. The only issue is that it’s a bit noisy sometimes.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    My new refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new refrigerator. The size is perfect, fit in the footprint of the old one and had all the features I wanted, including both ice and water from the door. I also trust Whirlpool as a brand. The Best Buy crew was awesome with delivery and set up, and the price was affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Our New Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good step up from a starter refrigerator. We like the Side-by-Side design.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    Great value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should. A little smaller than. I expected inside. Downside is the ice maker takes up too much room in the freezer.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Side by side refrigerator.

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but a little noisy. As far as the rest of the operations, I have no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge was simply perfect for our space. Although it's not the tallest one, it still has a considerable amount of space. The delivery was prompt, and they took the old one.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Westland

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for apartment size refrigerator especially having water and ice in the door. Nice eye candy for resident presentation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Looking, Good Features

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only been using this a few days but. The shelf arrangement is flexible and there are several specialty shelves. You can get both water and ice in the door without pushing buttons. Cube ice and crushed ice and temp controls are also on the door. I have a 37.5 inch opening but had to get a 33 inch fridge because one side is against a wall that extends out past the normal cabinet depth. Because the door opens to almost 180 degrees I still had to slide the fridge out some to not bang the door on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Awesome fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this fridge to replace the old one the previous owners left behind. We wanted to find one that had a water dispenser and was also the right size for our smaller kitchen. The fridge is perfect size and has way more room inside of it than our previous fridge. We’ve had it a little over a month so far and it’s not had any issues. It’s quiet and the water dispenser works great!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Good looking fridge, poor internal customization

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We didn't have this fridge for long, it was a replacement for a house we were selling. The fridge is noisy. The house we moved to has a whirlpool and that is noisy too, so might be the brand. The lack of shelving customization leaves this fridge lacking. You end up having only 3 real shelves if you don't want to put a gallon of milk on its side or in the door.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    frige

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far it's working very good and covering the family needs

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    Good product for the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality the freezer side is a little smaller than I expected but the refrigeration side is a little bigger

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took some time to get but great for the price. Delivery and set up fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good choice for small space.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's working well and the ice maker/water dispenser is nice, although ice maker and dispenser take up a lot of room from the freezer door compartments. The top shelf in the refrigerator is just about an inch short for a 1/2 gallon of milk, but it fits in the refrigerator door ok.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Overall happy with fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking appliance. Love all the room on the fridge side and having the indoor dispenser for ice and water.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functional item works well with all necessary functions

    I would recommend this to a friend