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Customer Ratings & Reviews

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$1,449.99
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Customer reviews

Rating 4.1 out of 5 stars with 2470 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, design, fingerprint resistance, and lighting of the 21 Cu. Ft. Side-by-Side Refrigerator. However, some customers have expressed concerns about the freezer capacity, noise level, temperature control, and door alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 2,470 reviews
  • Rated 5 out of 5 stars

    Very nice frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m limited by the height so this was my best option. It looks really nice in stainless steel. At first I had frozen water droppings in freezer but I took out and dumped the ice and problem disappeared. The top shelf did not hold and is not adjustable to hold my Brita water pitcher. I bought smaller brita. Problem solved! Overall happy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Freezer capacity

    Rated 3 out of 5 stars

    Bit overpriced

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An ok fridge; freezer space is limited. No frills. But is seems to work fine.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Door alignment

    Rated 2 out of 5 stars

    Whirlpool and deliver disappoint

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had a number of problems with the fridge and the delivery. This is our third refrigerator. The delivery people often didn't have the general know how to set it up nor did they have the tools to properly set it up. We are on our third fridge delivery in a month. This fridge is ok, but the doors are still uneven. The delivery people didn't bother to check it (at least the third delivery people didn't). The third fridge is ok, but I notice a few details that show it might be refurbished (poorly refurbished), but it works. It would be nice if a best buy customer care person would contact us. We would like to get an extended warranty since we have reservations about its quality. Both the delivery service and the fridge are a bit disappointing, unfortunately.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and keeps things very cold. size is great as well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the refrigerator was excellent. It has alot of space we needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dimensions outside accurate but larger inside than I expected. Great surprise. Only negative is that the front wheels don't lock. Called whirlpool and best buy geek squad and no...they don't lock. So every time you open door the refrigerator moves. Solution...put shims under the front wheels. Don't think you should have to do this after paying $1200, but worked like a charm.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice frig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice refrigerator the other down side is that the ice takes along time to make . Alittle confusing at first

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No waterline connection

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in September of 2024, promised delivery and hook up on the 20th of the month but was cancelled and promised another date to deliver which was also cancelled. finally delivered in December. They said they would connect waterline but they did not. I have a beautiful fridge without ice. I will never purchase an appliance with best buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mi Heladera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very satisfied with my fridge, it’s running smoothly, everything works perfectly! I like the style two doors,plenty of space !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new refrigerator. The delivery guys were prompt and very nice! Explined in detail functions of the refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new refrigerator very spacious luv the stainless steal

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Nice fridge with great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old fridge started making a lovely noise so I got really lucky that this one was on sale and I love this fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    nice but has cold spots

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size and look. the only issue is there are cold spots in the back of the fridge that will freeze things

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    Good refridgerator

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge and the water/ice maker. The freezer is a bit small, but fine for one person.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 5 out of 5 stars

    Beautiful for tighter spaces.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet. Had to get used to side by side vs freezer on top. A lot of room in fridge. Freezer is a little but tight. But we dont have a lot of frozen foods.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Best Fridge Ever

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I gave up my old fridge to give to my mother, my goal for a new fridge was for it to be a side by side with an ice maker. Seeing this fridge met all my expectations: the size, the color, the functions and of course the brand, everything about it amazed me. I would definitely recommend to anyone looking for a new fridge

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good quality for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice maker is a little loud for about 10 seconds but beyond that has been good so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Delivered fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived in time and in great shape no damages at all. Perfect for our home no issues as of now

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Refrigerator for smaller spaces

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new refrigerator because door ice makers are important to me and my space for the refrigerator was only around 26 inches or so. At first I thought I'd have to sacrifice my ice, but my Best Buy manager/salesperson sat down at the computer and found this and it was very reasonably priced. 5 stars for the product and Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great high quality refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had water in door or an ice maker in 44 years of marriage, so we decided to treat ourselves to a new side by side. Very nice black stainless steel front and quality construction throughout. Many convenient storage areas and water and ice dispenser works great!

    I would recommend this to a friend