Customer Ratings & Reviews
- Model:
- WRS321SDHZ
- |
- SKU:
- 6076924
Customer reviews
Rating 4.1 out of 5 stars with 2470 reviews
(2,470 customer reviews)Rating by feature
- Storage Capacity4.1
Rating 4.1 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Design4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers are pleased with the overall performance, size, design, fingerprint resistance, and lighting of the 21 Cu. Ft. Side-by-Side Refrigerator. However, some customers have expressed concerns about the freezer capacity, noise level, temperature control, and door alignment.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Whirlpool Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The inside is arrange so that lots of food items fit nicely.
I would recommend this to a friendRated 5 out of 5 stars
Thank you buddies I
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with service and product Best Buy was solid
I would recommend this to a friendRated 1 out of 5 stars
Bad fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived severely damaged inside & out & was installed to see if it cooled & our old refrigerator was disconnected & removed. Damage is on top, back & both sides & appears to have been dropped on its head somewhere along the line. There is also interior damage to every molded plastic shelf support & one of the vegetable drawers is totally unusable.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey BrokenFridge,
We value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Rated 1 out of 5 stars
What a nightmare
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge looked as expected and worked for a month, then the freezer failed! !!! Lost my food. The repair tech from Whirlpool will not come for almost 1 week, I was told it is only diagnostic so expect to wait for parts…. So there is no expedite for a NEW NEW appliance failure The Geek Squad warranty means nothing since the refrigerator is not a year old yet… no help from Bedt Buy at all!
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can investigate this further. We’re looking forward to hearing from you.
Rated 5 out of 5 stars
Mew fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge, ice maker crushes ice awesome, everything good
I would recommend this to a friendRated 3 out of 5 stars
Needs better design
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well but water from the dispenser drips down the front causing a stain that I cannot get rid of.
No, I would not recommend this to a friendRated 5 out of 5 stars
Amazing Service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Refrigerator. Ice maker is unbelievable. I appreciate the little things.
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is great Best Buy does a great job so does there installer
I would recommend this to a friendRated 1 out of 5 stars
BUYERS BEWARE!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this side by side refrigerator with best buy in August 2021 . After nine months of using this product it stop working. A technician came to check the issue and unfortunately there is a problem with the compressor and some other spare parts were also needed to fix it. These spare parts are back ordered and I am still waiting in limbo till now. Called whirlpool customer service in June and on several occasions but i am still getting the same answers, that it will take several weeks and there is no tracking number and that they are going to reach me once the spare parts ship. Called Best Buy if they can replace this product but since it is still under warranty it is WHIRLPOOL 's responsibility. If whirlpool can't fix it within a reasonable period of time why shouldn't they authorize replacement! It is so inconvenient and costly that i can't use this refrigerator for more than a month now and still counting an waiting.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Disgusted, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
Rated 5 out of 5 stars
Great servicr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and I would recommend this to everyone
I would recommend this to a friendRated 5 out of 5 stars
Whirlpool
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good product. Best buy comes with the deals
I would recommend this to a friendRated 5 out of 5 stars
Overall great fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge, only downside you can't move shelves to make room for taller items without losing a shelf.
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect, easy to see all food items. Maximum use of space. Can store a lot for smaller refrigerator. Water and ice nice.
I would recommend this to a friendRated 5 out of 5 stars
Steve
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator meets our expectations. Ice maker seems to fill fast. Only downside is height of refrigerator
I would recommend this to a friendRated 5 out of 5 stars
So happy I bought it Best Buy. And Cedric did a gr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my refrigerator. So happy I bought it Best Buy. And Cedric did a great job convincing me to buy it there.
I would recommend this to a friendRated 5 out of 5 stars
Pleased with purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am really pleased with the refrigerator, it is beautiful and exactly what I wanted. The delivery men were very friendly and did a wonderful job.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Whirlpool refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality fit and finish, Quite running, plenty of shelf space in the frig and freezer
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Black
I would recommend this to a friendRated 5 out of 5 stars
Jon
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price for a dinged up fridge got warranty just in case
I would recommend this to a friendRated 5 out of 5 stars
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fridge! The different temps and choices of ice cuts are great.
I would recommend this to a friendRated 5 out of 5 stars
Small unit that works big
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After having a difficult time with the delivery, I am pleased with my new refrigerator/freezer. The freezer looks small but hold everything my old top shelf freezer did.
This review is from Whirlpool - 36 in. Wide 21 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - White
I would recommend this to a friend





















