Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $1,599.99
The comparable value price is $1,889.99

Customer reviews

Rating 4.4 out of 5 stars with 1199 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the overall performance, capacity and size of the 33-inches wide Bottom-Freezer Refrigerator as positive features. The refrigerator's normal operating noise level, appealing design, accurate temperature control, and great LED lighting are also appreciated. However, some customers have noted difficulty in door operation and that the surface is not very fingerprint resistant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,199 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    I love my new refrigerator!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy to have gotten a new name brand refrigerator that was not only on sale but is one of the two that I liked the best. It is cooling my food wonderfully well, and feels much roomier than my old one, a side-by-side that was probably about 30 years old. It was delivered in the morning of the promised date and was installed quickly. It is a brand that I am well acquainted with, as well. All in all, it is the ideal refrigerator for me!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy Customer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very pleased with my new refrigerator. And the service from Best Buy was excellent. The men who installed it were very efficient and polite Robert was very efficient in replacing the handle that has been broken. He was very polite also.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great customer service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great more storage capacity keep things at the right temperature

    I would recommend this to a friend
  • Cons mentioned:
    Door operation

    Rated 3 out of 5 stars

    Run, don’t walk!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must start this review by saying run, don’t walk away from this company. If the slightest thing goes wrong with your order you will NOT be able to get in touch with any live person. Even after driving to the store where I purchased this overpriced refrigerator I wasn’t able to receive any satisfactory solution. I was promised call backs that never came. There is no in store phone system anymore. It all goes through call centers. I’ve never worked so hard to get something done. They use untrained delivery people who don’t think to do something as simple as locking the wheels in place after delivery. Yes, I’ve been waiting and working towards getting someone back just to do this for me. It’s not so simple on this unit. The refrigerator itself is ok. A model like this would have sold for $899 a few years ago. Everything about the quality is cheap. I had no choice as to purchase this because everything else under $2000 is back ordered. The door doesn’t even close on its own. All I can do is warn people, if you can’t walk out with the product you’re purchasing do not walk in to this store and place an order, unless of course you have hours of time to waste chasing down a solution to your issue

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good appliance

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a very similar Whirlpool fridge that was an excellent appliance and lasted about 15 years. So when I had to finally replace it I wanted another Whirlpool. This one has the split shelves and an ice maker like the other one, but no “techs” stuff on it (eg blue tooth). I have that stuff elsewhere and don’t need it on my fridge. The biggest difference is that the freezer is on the bottom and I love that feature. I use the fridge more often than the freezer and it is now at eye level. The construction of this appliance is great. The shelves in the fridge and the door are solid and adjustable, There’s a strong suction on the door to keep temperatures stable in the fridge. I think I’m going to enjoy this appliance.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 4 out of 5 stars

    Nice fridge

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious, sleek, and love the flexibility with the shelves! I've heard it a few times, but it's likely because I'm not used to the new sound yet. It's not loud per se, just not what I'm used to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice frig bad service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had the refrig long enough to really rate It- so far so good- if you have to switch the door handle watch out- whirlpool will not send a door with no handle and switching them leaves scratches in a finish that shows scratches.First installer was really awful left scratches and broke plastic parts -,-required another delivery and whirlpool wasn’t very cooperative as well as Best Buy wanted to replace but didn’t keep up with that reorder.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new refrigerator, it is a major upgrade from the one that it replaced. We like the internal layout, and the controls for the temperature of the two compartments. The one thing that would improve this model would be to make the plastic veggie drawers slide more smoothly. They tend to get stuck when pushing them back into place.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Entire process and Appliance was/is great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered online which was very quick and easy. Actually got delivery date earlier than originally scheduled! install and take away was very smooth. it actually feels like more capacity on the inside than it looks which is great. much quieter than our old unit as well. TY!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Old school quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Years back, Whirlpool bought the factory in Iowa that made bottom-freezer refrigerator for Amana and Maytag. This is one of a few models Whirlpool sells based on the old design. It is still 'murican made, and still has the best interior construction available. Not fancy, just sensible, Fits older homes well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Whirlpool refrigerator and freezer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and delivery product is everything we had wanted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this refrigerator to replace a 22 year old Whirlpool with a top mount freezer. We really like the bottom freezer because it is lighted and items are easier to find. We also like the ice maker because the cubes are a bit smaller and it makes a lot of them. Due to our kitchen design we prefer a single door. One of the things I learned is all Whirlpool refrigerators (with single doors) come from the factory with the hinges on the right side. For me, that meant swapping the door around—pay attention to the tools you’ll need. After I finished, a friend pointed out that you can find demonstrations to do almost everything on U-tube. Anyway, the refrigerator section is great, because everything is closer to eye-level, the shelves are easy to adjust and the door stuff holders are also easy to adjust. We really liked our old Whirlpool refrigerator and we like this one even more!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Noise level

    Rated 5 out of 5 stars

    Would Buy Again

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design and works quietly. The door does open up about 2.5" wider than the defined specification so take that into account if up against a wall

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does it's job

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, wide open, easy to clean, the only drawback is that it makes a ticking and knocking sound sometimes when cooling off the inside, not sure if it normal or just a flaw

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my fridge for over a year now and I love it, it's the perfect size and I have never had any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love my Whirlpool Fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new refrigerator. Convenient layout, works great! The sales staff and the tech installers did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Very HAPPY with my new refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stainless refrigerator is the first of my appliances to have a color change from white to stainless. So glad I bought this model. We can't hardly hear a sound when it is running. Nice bright light in the interior. Plenty of room for our family of 4. Great purchase!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great Value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge was a great buy. I researched many different models for a few weeks and visited a few stores to view first hand. Made the decision on this one because it had the best appearance/functionality combo. Its very nice and its HUGE.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great refrigerator with plenty of room.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The black stainless steel color looks great in my Kitchen. This fridge has plenty of room and thanks to the accurate measurements, it fit perfectly where I needed it to. All the doors seal nicely and the pull out bottom freezer is very convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So much room

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge. So much room over having a French door style. Large storage shelves for platters. I hosted Thankgiving and had plenty of room for everything. Doors hold twice as much and the ice maker in the freezer is a must have.

    I would recommend this to a friend