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Customer Ratings & Reviews

Your price for this item is $1,599.99
The comparable value price is $1,889.99

Customer reviews

Rating 4.4 out of 5 stars with 1199 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the quiet operation, easy accessibility, and ample storage space of the 21.9 Cu. Ft. Bottom-Freezer Refrigerator. Many users particularly appreciate the convenience of the bottom freezer and the overall design of the refrigerator. While there are no significant negative aspects mentioned by customers, some have expressed that it is a good value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,199 reviews
  • Rated 3 out of 5 stars

    Not as good as my other Whirlpool appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned Whirlpool appliances for 23 years, so I decided to stick with a trusted brand. When Best Buy delivered the refrigerator, it had several dents on the side. Best Buy compensated me for the damage. Then within the first week, the freezer frosted over. Again Best Buy stood by their product and delivered another refrigerator. The 2nd refrigerator had a slight flaw on the door. We solved that problem by swapping the doors. This refrigerator is louder than the 19 year old refrigerator that it replaced. Other than those issues I am fairly happy with this frig. It has taken some time to adjust to a smaller refrigerator. I went from a 26 cu. ft. to a 21.9 cu. ft. That was a mistake. I don't think I would buy this refrigerator again. On a positive note, KUDOS to Best Buy for their customer service!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Door operation

    Rated 4 out of 5 stars

    Solid basic fridge. Annoying door.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is simple and functional. Space is wide and open, it's not all cubbied up. I like that. Main complain is the door. The door spring isn't tuned properly, so the door swings way too wide and hard.

    I would recommend this to a friend
  • Cons mentioned:
    Door operation

    Rated 4 out of 5 stars

    Be prepared to spend extra to change door swing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery went smoothly. They notified me by email and a phone call. Best Buy charged me $29.99 for the water hookup, although, I didn't want the ice maker, so they are supposed to credit my account. Also, IF you want the door to swing open on a specific side, be prepared to spend an ADDITIONAL $50 for them to do it! Would be nice if they warned you ahead of time. Most reputable appliance dealers will do this "free" of charge!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love my shiny new fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the looks of my new fridge. Love the top fridge as it makes life so much easier by getting the stuff you use more often easier to reach. The bottom freezer is so much easier to get things in and out. Wish the basket was solid instead of metal basket but it works fine. It has a built in ice maker which many were missing. . I had limited space and this unit fit perfectly, while giving me much more room than a small fridge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Plenty of room,and easy to reach items.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WE LIKED THIS REFRIGERATOR BECAUSE IT HAS PLENTY OF ROOM,NICE AND BRIGHT, AND IT IS EASY TO REACH ITEMS WITH OUT BENDING OVER. THE DOOR FOR THE FRIDGE AND THE FREEZER BOTH HAVE EXCELLENT SEALS. ALSO LIKE THE BACK PANEL BEING ALL METAL RATHER THAN THE FLIMSY CARDBOARD ON LOWER PRICED MODELS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Whirlpool Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the refrigerator a month ago. Eye level refrigerator section is convenient. Plenty of room on the side for storage. A lot of space in the lower freezer section. Ice maker consistently produces good size pieces of ice. Very pleased with purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best fridge for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't waste your money on a more expensive refrigerator unless it has some specific features that this one does not. This fridge is everything I hoped for, and Best Buys guys came and installed it perfectly (which included removing the door handles to ge it through my kitchen door. Looks great. Seal are tight. Keeps things cold and organized. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Poor manufacturer quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator performed well but the two crisper drawers did not fit well and were sticky to open and close. It took from early March to end of May for manufacture to replace and the new drawers were little better than the first ones. The drawers on the floor model at Best Buy did not have the problem but this Whirlpool model is no longer available at Best Buy.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for our need

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic with the features we like: stainless steel, ice maker, and bottom freezer. Great to be able to get delivery within a week!! Only drawback is......it’s hard to open right after we closed the refrigerator door. Probably it’s normal for new refrigerator, time will tell.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect For Our Needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of space, very easy to use layout, fits the space allotted perfectly; this efficient and economical refrigerator was just what we were looking for!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance, Size

    Rated 4 out of 5 stars

    Good for small space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs good. Perfect for tight spot. More space then you think

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 4 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Purchased for new kitchen very convenient. A lot of space inside. Plenty of room when holidays come around. Would recommend to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    King size fridge

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases ive made works perfect and looks awesome and the zlsize if the doors are great

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quality Look and Feel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice refrigerator. Basic, I suppose, no WIFI, in-door video or automated dispensers. It does make ice and keep things at the right temperature, and quietly. The unit has a feel of quality and durability. So far, I think it was a good choice.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Whirpool refrigerator is thE only way to go!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My refrigerator is a bottom freezer and I love the fact that when I open my refrigerator I can see everything in there perfectly without having to bend down!!! It cools perfectly and looks great! The freezer is awesome!!! I love the glass shelves and it looks great next to my Whirlpool convection range!!! I love my refrigerator !!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to replace a 7 year old LG refrigerator. I will never buy LG again. After careful research and shopping around we choose this Whirlpool. It has fantastic lighting, makes good use of space and controls are easy to use. Set on factory reccomend setting 4 works perfectly. Love my new Whirlpool fridge. Fabulous price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We switched over from a double door : side by side fridge/freezer to this style and couldn't be more pleased. We have much more space and the drawers in the freezer are easily accessed. The only reason for the 4 stars is the noise it makes when refilling the water in the freezer and the loud sound it makes when running - a low hum.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much Better Than My Old One

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previously having a side by side I find this refrigerator much easier to find and retrieve items. The half, fully adjustable shelves allows the placement where I want them rather then where the manufacturer chooses. My favorite thing is the adjustable small drawer set low allows three egg cartons to just slide under, saving space.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 4 out of 5 stars

    Sharp looking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a sharp looking refrigerator and works great for those who want a freezer on the bottom. Very roomy. Door a bit "heavy" when opening but overall a nice refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Nice fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as it’s supposed to, plenty of room I love it

    I would recommend this to a friend