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Customer reviews

Rating 4.6 out of 5 stars with 832 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the design and size of the 19.4 Cu. Ft. 4-Door French Door Counter-Depth Refrigerator, as well as its overall performance. Many appreciate the ample capacity and the well-organized freezer space. The quiet operation, easy-to-use temperature control, perfect depth, and bright LED lighting are also well-received features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 832 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great little fridge!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love it. Its sleek and doesn’t stick out like a sore thumb.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It was available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was available. It has been difficult finding something that was in stock that fit our needs. It was not my 1st choice but overall at the end of the day, it is great... leaning towards perfect.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge, I like that you can control the temperature per quadrant. It looks good.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 2 out of 5 stars

    Carefully consider your needs before jumping into

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design good. Spacing and storage components very functional. Coolness levels fine. Sale price got us excited! However, there is no ice or water dispenser. My bad; we got so excited that we rushed into the purchase. Our fridge died and we rushed to replace it.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello! We are sorry to hear about this concern. We manufacture different models with various features and accessory designs to be versatile in meeting the needs of most users. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you. Thank you for providing this valuable feedback. We will pass this information along. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Best purchase ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this refrigerator. It's easy for the kids to get things from the refrigerator and the freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best freezer layout

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer organization makes it easy to see contents. Refrigerator section is easy to use too. Love counter depth in my small kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    5/5

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, style and tons of storage. Definitely would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Whirlpool Counter Depth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking counter depth refrigerator. For the 2 of us it works perfectly. After the great install by Geek Squad, we have had no problems. We recommend this refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fits just right!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge! Fits perfect and has tons of space! Only thing I would love is for us to be able to store taller items without removing one of the shelves. But other than that, it’s great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Our Refrigerator!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found just what we were looking for in this refrigerator. Smaller, but compartments strategically accessible. Love the ice dispenser located inside instead of outside. Great value for money spent. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Highly recommend. Love the double doors. Stainless finish deep and very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent one, I love this and would highly recommend to anyone looking for a counter depth refrigerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Whirlpool refrigerator solely because there is local service centers. My previous brand, offered warranty but could not deliver. Hopefully one shouldn’t need warranty service but if needed it should be available.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic refrigerator. Tons of space and great looking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator for two people. Not an abundance of freezer space, but the independent temperature settings are unique.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best fridge

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fridge for a multi family household / more then enough space for food / drinks etc

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Whirlpool 2020

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new refrigerator, having the freezer at the bottom is great. And being able to open both refrigerator doors up top is also a plus because everything is at eye level perfect.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Extremely unhappy with Best Buy and my purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meh, it’s ok. Doesn’t keep as cold as we would like. Was told there was a water dispense and ice but there’s only ice. The options on the front aren’t very user friendly. The drawer/shelf/compartment that catches the ice was cracked, there was a ding on the front bottom freezer door, the drawer in the freezer won’t go back in all the way so the freezer door remains open until you lift up the metal shelf and while lifting that push the bottom drawer so it will go in all the way then let down the metal shelf to allow the door to close completely. P.s. nobody will ever remember to do this super annoying task, and the alarm that will inform you that it’s kept open might sometimes work and if it does work it’s very very quiet and most likely nobody will hear it. It also has got to be the worlds loudest fridge when it’s making the ice .. just wow. And the buzzing/humming sound that comes from where the digital control setting buttons are has made my family and I all check to make sure the stove wasn’t leaking gas cuz that’s what it sounds like almost like a hissing sound it’s very annoying. I’ve tried to contact Best Buy about this and the fact that they took my old fridge and stove when they weren’t supposed to since I had sold them to other people and every person I have talked to either tells me someone will be in touch with me or they transfer me and hang up on me. I was promised to have my things returned back in April and that never happened.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, EThayer. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Very nice fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge. It is very easy to organize. Milk and orange juice cartons for on the door easily.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek, perfect size, inside and out! Absolutely love it

    I would recommend this to a friend