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Customer Ratings & Reviews

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$2,099.99
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Customer reviews

Rating 4.6 out of 5 stars with 832 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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There aren't enough negative mentions yet.
92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the design and size of the 19.4 Cu. Ft. 4-Door French Door Counter-Depth Refrigerator, as well as its overall performance. Many appreciate the ample capacity and the well-organized freezer space. The quiet operation, easy-to-use temperature control, perfect depth, and bright LED lighting are also well-received features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 832 reviews
  • Rated 5 out of 5 stars

    Happy with our Best Buy experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this refrigerator, and our purchase at Best Buy. Knowledgeable sales people, delivery on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome services and support!! I highly recommend Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It met the guidelines I was looking for when purchasing for my new kitchen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new fridge! Great service! The installation and delivery went great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nothanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t make demands on how many characters I need to use. I’ll decide what if anything I want to say.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    How long does it take to fix a defective fridge?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this refrigerator for 6 weeks now. I has never worked properly. Whirlpool's contracted service provider is backed up making for a couple of weeks between visits to get nothing done. I guess they are having too many issues to manage. Now, six weeks in the parts needed to fix the refrigerator are backordered with no status available as to when they will be shipped. Think about it 6 weeks without a working freezer, no end date to remedy in sight and this is OK with Whirlpool. Stay away from this product.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 4 out of 5 stars

    So far it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only had this a month and a half, so can't really say, but at this point will give it 4 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool fridge/Freezer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we have been very pleased with our new fridge. The guys that delivered it were great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator / freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Doesn't seem much different than a side- by- side.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Love the Look, But Not So Functional Fridge

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy how clean this counter-depth fridge looks and makes our kitchen feels. But they could have designed the inside much better, especially the back of the doors. Larger/taller bottles don't even fit there. Regardless, I enjoy the sleek look so they get 3 stars!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with my selection. I would recommend this product without reservation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge w a different take on the freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work well. Love the drawers in the freezer makes a bottom freezer much easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my whirlpool fridge!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved my sales associate who showed me this refrigerator. I love love love it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does not get cold

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one major issue.... the refrigerator temperature cannot be lower than the factory setting of 37 degrees

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Interesting set up but it works! Could use a water line, that would be nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Counterdepth fridge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase. The fit is perfect thanks to my advisor, Angel.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have gotten so many compliments on the refrigerator. We haven’t had any problems with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Job!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both workers did and excellent job, I’m so satisfied!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Door won't close properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need to close the door all the way, because it won’t latch if you only swing it behind you.

    I would recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this fridge. It’s cool that it has the upper and lower doors.

    I would recommend this to a friend