Customer Ratings & Reviews
- Model:
- WTW5000DW
- |
- SKU:
- 8579341
Customer reviews
Rating 4.2 out of 5 stars with 4765 reviews
(4,765 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.0
Rating 4.0 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers are impressed with the 4.3 Cu. Ft. High Efficiency Top Load Washer's cleaning performance and large capacity, finding it easy to use and a good value for the price. However, some customers noted that the washer can be noisy and that the lack of an agitator, less-than-ideal spin cycle, and absence of a fabric softener dispenser were drawbacks. A small number of users also reported reliability issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of useCons mentioned:Agitator
Rated 5 out of 5 stars
Great washer Great Price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is great! It's quiet and easy to use. I love that there is no agitator inside so I can easily wash my comforter or larger items.
I would recommend this to a friend - Pros mentioned:Cleaning performanceCons mentioned:Agitator
Rated 2 out of 5 stars
Best Buy Worse “service”
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Washer is great. Bust Buy delivery, installation and “service” was a sad joke. Sent wrong item and did very sloppy installation. Washer did not work due to out of balanced,(never leveled). I was able to fixed this by reading the installation instructions and using a level as instructed. You would think that when the delivery guys returned with correct washer they would of been told to bring a level and have been retrained. No I had to walk him through the steps with my tools.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. We hope this helps.
Rated 5 out of 5 stars
Too futuristic for me XD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So our old washer died. It was my fault. My 3XL parachute pants broke it during the spin cycle. So we got this washer, but oh boy! My mom and I were both scared and confused. Why is it not filling up with water all the way? Why does it keep stopping? Too future for me! But seriously, this washer is great. Depending on the amount of laundry you load into it, it will use that amount of water. Very smart! Be sure to get detergent that says it's safe with High Efficiency washers. If the machine detects lots of suds, it's going to keep adding additional rinse cycles, thus wasting water. Go buy one. Stop reading this review and go!
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
great washer. not too complicated to operate.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good washer. The instructions inside the lid explain the optimum settings to use for the various types of wash loads. It does a very good job cleaning the wash. I'm quire pleased with my purchase. Also, your service during this purchase was excellent. Prior to buying this washer, I had 2 other machines shipped home, both of which were not very efficient and had computer problems. Your salesmen were very understanding and took care of the situation most professionally. I thank you for that.
I would recommend this to a friend - Pros mentioned:Capacity, Cleaning performance
Rated 5 out of 5 stars
Very pleased with the product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer is quiet and efficient. Love the room to wash larger items, like afghans and bedspreads.
I would recommend this to a friend - Pros mentioned:Cleaning performanceCons mentioned:Noise level
Rated 5 out of 5 stars
Great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item that does what it supposed to do in a quick and quiet manner.
I would recommend this to a friend - Pros mentioned:Cleaning performanceCons mentioned:Spin cycle
Rated 5 out of 5 stars
Great for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great washer for the price, however it doesn't spin out real well on the normal cycle. I have to put it on bulk cycle
I would recommend this to a friend - Pros mentioned:Capacity, Ease of use
Rated 3 out of 5 stars
would recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.washer hold very large loads. Easy to unload, as tub will turn to get items from back. The down side so far is it is not able to open washer while it is filling up.
I would recommend this to a friend - Pros mentioned:CapacityCons mentioned:Noise level
Rated 5 out of 5 stars
Great washer machine!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really love the selections and that it's full capacity fits comforters and blankets. It's a little loud but it works great.
I would recommend this to a friend - Cons mentioned:Noise level
Rated 4 out of 5 stars
Odd noises but does the job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compared to our old washer this one is a lil noisier, but this is probably due to the low agitator design, I'm sure we will get used to it though , not over bearable. Does a great job at washer the clothes and pretty fast doing it.
I would recommend this to a friend - Pros mentioned:Cleaning performanceCons mentioned:Noise level
Rated 5 out of 5 stars
Great washing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not that noisy and it cleans the clothes so great. I would recommend it to my friends and family
I would recommend this to a friend - Pros mentioned:Ease of useCons mentioned:Agitator
Rated 5 out of 5 stars
Whirlpool Washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect Size. Love not having an agitator. Very easy to use.
I would recommend this to a friend - Pros mentioned:Capacity, Ease of use
Rated 5 out of 5 stars
Great Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love that this washer is so easy to use & has a really large capacity. It does a great job on the smallest or largest load.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
I bought two..
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked this so much that I purchased one for myself and than one for a friend in need. It has a very deep tub and can do large loads. No extras here but it has simple cycles, is easy to use and works well. I'm pleased with the purchases..
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Very good buy for the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the first top load we have ever had w/out the agitator. Longer run cycle than we are used to because of the sensor, but clothes are coming out cleaner and we are still using less water than before. Great value, great performance. Better noise insulation would have gotten the fifth star.
I would recommend this to a friend - Cons mentioned:Spin cycle
Rated 4 out of 5 stars
Very quite
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase the washer that did not have an agitator, so have more room for clothes. When trying to wash 2 sets of sheets, it get out of balance. Sheets come out too wet and have to untangle them and set to spin again.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
wonderful appliance, couldn't be without.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was pleased to be able to find a washer during the pandemic period. Tried another store only to find that all the models that I chose were not in stock and were back ordered at least 4wks. Very happy when I went to Best Buy and found several in stock. Enjoying the large tub that will do heavy loads as well as small ones. Easy to use, clothes are cleaner. It fit in the space very well.
I would recommend this to a friend - Cons mentioned:Agitator, Spin cycle
Rated 2 out of 5 stars
Shakes and Leaves Clothes Soaking Wet
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this washer less than a week ago and was very excited to have one without an agitator. Unfortunately, I will have to return this. It shakes so much during the spin cycle even though it is on level ground. Also, I washed a load of sheets and when the cycle was done they were soaking wet so I had to run the Drain and Spin cycle. The Quick Wash takes well over 45 minutes which, to me, is not “quick“. Very disappointed in this washer. Going to exchange for a different brand.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .We sincerely regret the frustration and inconvenience you experienced, and we will forward a copy of your concerns to the appropriate departments for future updates.
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
overall satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like its washer tub spaciousness and ease of operation, yet takes up less room than my previous washer. Wish it had an end of operation signal and something to show time remaining until finish. Also, I wish iI had a choice of a warm or cold water rinse -- always rinses with cold.
I would recommend this to a friend - Pros mentioned:Capacity, Cleaning performance
Rated 5 out of 5 stars
love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this washer is amazing, I love how clean my clothes get and it is also very spacious
I would recommend this to a friend







