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Customer reviews

Rating 4.2 out of 5 stars with 4765 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are impressed with the 4.3 Cu. Ft. High Efficiency Top Load Washer's cleaning performance and large capacity, finding it easy to use and a good value for the price. However, some customers noted that the washer can be noisy and that the lack of an agitator, less-than-ideal spin cycle, and absence of a fabric softener dispenser were drawbacks. A small number of users also reported reliability issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 4,765 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My washer is working great. I really like it. I have had no problems with it. It was very easy in my delivery They came when they were to come.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Super quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super quiet and you will not know its on - it has a huge tank - I'm not to happy with the lock latch when washer starts - I'm still getting use not having a full washer with water - the water is limited due to efficiency

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good economic purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like everything, you get what you pay for. This machine cleans the clothes, but man it is loud. Fortunately, we have a door on the laundry room and can close it. Other than than it does what it was created for.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Good washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer and decent capacity. Washes well and no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Reliability

    Rated 5 out of 5 stars

    Improved quality over previous model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer. Better than the previous model which broke it less then two years

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Really nice looking washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine looks great, is easy to use, and has wonderful features. The only problem was that I got a "lemon"--even though the washer cleaned my clothes better than any other washer I've ever had, after only 3 uses, it began to make these very loud gnashing sounds. I called Best Buy Customer Service, and they are replacing the washer for me with another one, but the same model. I really love the washer and I'm sure that the replacement will be perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, cleans great and has sensible washing options

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Terrible Washer!!!! Do no purchase!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT purchase this washer. Please learn from my mistake. This is the worst washer I have ever owned. We have owned this washer for 5 months, and we have had nothing but issues. I wish I would have returned it in the first 30 days, but I stupidly decided to give it a chance. We purchased at the end of January, and in March we already had to replace a faulty part. Now we are in June, and the shifter is broken. The repair tech said it’s a defect on every single one of these washer, so the part is backordered. I have called Whirlpool directly, and they are no help at all. They say “well you have only had 2 repairs on it”. Excuse me? I owned my last whirlpool washer for 10 years with no issues at all. 2 repairs is a lot for owning it only 5 months. I am so frustrated and disappointed in whirlpool. I purchased it because it was the only brand my grandmother ever trusted. Unfortunately, they are no longer to be trusted. They are selling faulty appliances and not owning up to it.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Kayla, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Cons mentioned:
    Agitator

    Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We chose this washer for the simple fact that it didn’t have the agitator. It seems to be doing a good job so far. Settings are easy to understand and does a good job of cleaning clothes

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Great washer to start off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer...lots of space love the simpleness I would recommend to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great washer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans well, like that there's no agitator in the way when loading. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great washer at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is easy to use and works well for an affordable price!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    works, but not the usual washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine has no agitator and works differently than most. Can handle a pretty big load. Will wrinkle clothes considerably; be sure to use the casual setting on stuff that you don't want wrinkled.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Loud!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice big, washes a lot of clothes at once! How ever it is the loudest washer I have experienced! The laundry mat is not even this loud. No matter have you put your clothes in the wash it always sounds like its off balance! Takes a long time to wash one load no matter how big of a load!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Good, large machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, large capacity . Seems to do a good job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay machine, cleans clothes well.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this washer to replace the same model washer that broke after 5 1/2 years of use. The last Whirlpool washer we had before this model lasted over 11 years. You may ask why I chose this same machine again? I chose it to match the dryer that is still working fine and I removed all the parts from the old one so if this one breaks maybe one of the spare parts will fix it. The old machine blew the transmission. I hope if something goes it will not be the transmission.

    I would recommend this to a friend
  • Cons mentioned:
    Agitator

    Rated 4 out of 5 stars

    Good washer DIFFERENT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NICE WASHER DIDN'T KNOW IT WAS DIFFERENT THAN REGULAR WASHERS. SALESMAN SHOULD OF EXPLAINED HOW IT WORKED WHEN HE SHOWED IT TO US. TOOK AWHILE TO KNOW HOW IT WORKS!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washing Machine Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! It seems to use only the amount of water needed to get the job done. It appears to have a high spin cycle rate. Which reduces dryer time. I was a little apprehensive, as this model does not have an agitator. It does a great job. Very satisfied with this product!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer and great price, quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer! It does a great job and also is very quiet! The price was made it really easy to make us want to buy it. The size of the drum is a lot bigger than the last one we had and it cleans even better! Super easy to install, I probably could have done it myself, just picking it up and bringing it into the house I would have needed an extra person.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Excellent washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use and washes clothes beautifully. Multiple settings for various needs.

    I would recommend this to a friend
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