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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 4765 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers are impressed with the 4.3 Cu. Ft. High Efficiency Top Load Washer's cleaning performance and large capacity, finding it easy to use and a good value for the price. However, some customers noted that the washer can be noisy and that the lack of an agitator, less-than-ideal spin cycle, and absence of a fabric softener dispenser were drawbacks. A small number of users also reported reliability issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 4,765 reviews
  • Cons mentioned:
    Agitator

    Rated 4 out of 5 stars

    Seems Fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe I am just used to my old washer, but this one fillls and stops and starts and fills some more until I start to think it is broken. Ultimately cleans the clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Reliability

    Rated 5 out of 5 stars

    Improved quality over previous model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer. Better than the previous model which broke it less then two years

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Cleans great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a similar model a year ago, with the agitator. It stopped cleaning the clothes after about 11 months. I had it serviced but it never performed as it should. This model doesn’t have an agitator but does a good job of cleaning. I like all of the different options for types of cleaning and would most likely purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Really nice looking washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine looks great, is easy to use, and has wonderful features. The only problem was that I got a "lemon"--even though the washer cleaned my clothes better than any other washer I've ever had, after only 3 uses, it began to make these very loud gnashing sounds. I called Best Buy Customer Service, and they are replacing the washer for me with another one, but the same model. I really love the washer and I'm sure that the replacement will be perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Good washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer and decent capacity. Washes well and no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great washer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans well, like that there's no agitator in the way when loading. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Great washer to start off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer...lots of space love the simpleness I would recommend to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Loud!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice big, washes a lot of clothes at once! How ever it is the loudest washer I have experienced! The laundry mat is not even this loud. No matter have you put your clothes in the wash it always sounds like its off balance! Takes a long time to wash one load no matter how big of a load!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    works, but not the usual washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine has no agitator and works differently than most. Can handle a pretty big load. Will wrinkle clothes considerably; be sure to use the casual setting on stuff that you don't want wrinkled.

    I would recommend this to a friend
  • Cons mentioned:
    Agitator

    Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We chose this washer for the simple fact that it didn’t have the agitator. It seems to be doing a good job so far. Settings are easy to understand and does a good job of cleaning clothes

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, cleans great and has sensible washing options

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My washer is working great. I really like it. I have had no problems with it. It was very easy in my delivery They came when they were to come.

    I would recommend this to a friend
  • Cons mentioned:
    Agitator

    Rated 4 out of 5 stars

    Good washer DIFFERENT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NICE WASHER DIDN'T KNOW IT WAS DIFFERENT THAN REGULAR WASHERS. SALESMAN SHOULD OF EXPLAINED HOW IT WORKED WHEN HE SHOWED IT TO US. TOOK AWHILE TO KNOW HOW IT WORKS!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great washer at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is easy to use and works well for an affordable price!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Excellent washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use and washes clothes beautifully. Multiple settings for various needs.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Good, large machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, large capacity . Seems to do a good job.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So 6 months have gone by, washing machine is working fine, it's not very loud, although it feels like it because during certain cycles most of the time is very quiet then you hear it, not loud but you hear it

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    great washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this is an amazing washer. I looked at more expensive ones with more options but couldn't beat the price on this one. They said it wouldn't fit a king size comforter but we tried in the store and it did. The sales person told me it would be loud but it runs very quite. So glad I listen to the reviews I read instead of the Best Buy sales person I love this machine.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    great capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the washer has great capacity and saves water. My clothes seemcleaner too.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer and great price, quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer! It does a great job and also is very quiet! The price was made it really easy to make us want to buy it. The size of the drum is a lot bigger than the last one we had and it cleans even better! Super easy to install, I probably could have done it myself, just picking it up and bringing it into the house I would have needed an extra person.

    I would recommend this to a friend