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Customer Ratings & Reviews

Your price for this item is $649.99
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The comparable value price is $944.99

Customer reviews

Rating 4.2 out of 5 stars with 532 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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82%would recommend to a friend

Customers are saying

Customers consistently note the ease of use, excellent cleaning performance, and quiet operation of this 4.5 Cu. Ft. High Efficiency Stackable Front Load Washer. Many appreciate the large capacity and convenient detergent dispenser, including the Load & Go feature. However, some customers have expressed concerns about the product's durability and the effectiveness of the spin cycle. A few also mentioned some difficulties with the control panel.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 532 reviews
  • Rated 5 out of 5 stars

    We love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery, came in perfect condition. Geek squad guys were great

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sanitization cycle and have used it during COVID.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Neat features, easy install.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my daughter. It's working great and she's loving it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is beyond amazing. We enjoy washing our clothes in style.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great front load washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine delivered timely, installed professionally and working great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love love love this washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all the settings and the load n go. It is such a Time saver!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my rental property delivery and install super

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features for the price. Highly recommend this model

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    problem after two months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this product two months ..started leaking water...called repairman...he ordered part and installed new part..so far , it is okay.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never got a receipt, for my rebate. Like the machine a lot.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Possible defective unit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was getting a low water error message. May have an issue with the unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product. well built. easy to use, nice style

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for space saving stack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it and so do I Thanks Best Buy team...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great. The color is nice. Perfect size. Great buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy control panel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans well. Whirlpool has good reputation with our family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good delivery and set up. Was not happy with reschedule.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the look and performance!!!!!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is really loud and the top soap dish compartment popped out during the load and blocked the door!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend this product to anyone. We bought this less than 6 months ago and have already had to have it repaired twice. Best Buy is no help in this process and points you back to Whirlpool. The first time the service rep came out for the repair they created a second issue. When they returned for the second repair they found out that it still needs a 3rd part. Simply unacceptable for a washer that is less than 6 months old. DO NOT BUY A WHIRLPOOL OR FROM BEST BUY!!!

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey dmwarner, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    The washer broke the first day I used it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dryer broke and my 20-year-old whirlpool washer still worked but I thought it was time to buy a new washer and dryer . I went to Best Buy and looked at Samsung, LG and Whirlpool, but because I had good luck with my last Whirlpool washer I decided to go with Whirlpool. Bad decision! The first time I used it it literally never stopped washing and when I tried to stop the wash cycle it never started again. The washer was full of water and towels were still it with door locked! Then the washer shut off and never started again. I had to Google how to get the door unlocked and wring the towels out by hand. I threw the towels in the dryer and the dryer kept stopping and finally stopped completely, flashing F3 E2. It was a nightmare! I called Best Buy and switched to Samsung . Best Buy delivered the units a few days later and so far so good.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for the review. We are sorry you decided to purchase a different brand. We wish you the best. WhirlpoolBrand