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Customer Ratings & Reviews

Your price for this item is $280.99
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The comparable value price is $1,124.99

Customer reviews

Rating 4.1 out of 5 stars with 422 reviews

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  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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79%would recommend to a friend

Customers are saying

Customers recognize the 4.5 Cu. Ft. High Efficiency Stackable Front Load Washer with Steam and Load & Go XL Dispenser as being easy to use and having excellent cleaning performance, a quiet operation, and a convenient Load & Go feature. Many appreciate its large capacity, though some have experienced issues with reliability and spin cycle vibration. A few users also noted concerns about the soap dispenser and the price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 422 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very stylish, quiet, and excellent performind washer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washing machine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine and can accommodate even big comforters.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job cleaning with all the cycles and options.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product does the job, I would recommend this to anyone!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought Washer And Dryer , both easy to Use And operate .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad at its Best...Buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered on time with pre-communications. Excellent install crew was courteous and respectful and carefully moved old one out and new one in. They should be recognized for their good conduct and work.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Noisy and Vibrating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just had these delivered. Both Washer and Dryer. Waiting to get the dryer replaced as it came with multiple dents. It will be replaced by Best Buy but had to be ordered and will take a few weeks. The washer is quite noisy and vibrates when in spin mode. We had Whirlpool products before and never really had any issues but had to replace both when it wasn't worth paying over $400 for a repair to the dryer. The jury is till out on both of these products.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Frustrated, we value your time and would like to look into the concerns with your Washer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Laundry and select your Washer style to get started. If you need additional assistance, please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice washes great couldn't ask for a better washer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool awesomeness

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine; I love all the tech features it comes with like the steamer and the detergent holder box at the bottom. I don't have to fill up everytime anymore, I just fill up once and forget about the detergent until the machine notifies me it's running low!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent high quality beautiful snd very easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Large Capacity

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good washer. My complaint that the process to start the cycle is cumbersome. It is a washer not an aircraft.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer and dryer. Best value. Easy to use

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Washer looks great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was a replacement for previous whirlpool washer. Best Buy was great to replace the old washer as it was in warranty period. New washer looks great however the detergent tray is not aligned with the washer. I just called whirlpool and they orders the tray assembly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, but no light in the machine, everything else ok

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iam very satisfied by this product and it is very helpful looking forward to buy another one from best buy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Last product I buy from Best Buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst experience. Good luck buying major appliances from Best Buy. Purchased a whirlpool washer and dryer in October. Service has been out to fix either the washer or dryer 3 times since I purchased it and now on my 4th scheduled appointment. First was to replace a faulty dryer and now the washing machine is leaking all over the floor. Best Buy will sell you a product but then when you have multiple issues with the newly purchased product they push you off to the manufacturer. I didn’t buy the product from Whirlpool. I bought it from Best Buy and would expect better service from a corporation of their capacity. Wasn’t looking for my money back but rather to exchange for a different brand as my experience with that product was less than expected. Purchased the 3 year service plan with Best Buy as well yet the first year they can’t service the products because they have an agreement with Whirlpool that whirlpool must handle service for the first year. So really you’re getting a 2 year service agreement for once the product goes out of warranty. Non of which was disclosed at purchase. They Let you know that once you have an issue or you’re at the point where you no longer want the product. Apparently when you spend a great deal of money with Best Buy you become an elite member. This experience is less than elite. I’ll be doing my appliance shopping elsewhere for the kitchen I’m upgrading next.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      HI SB33, we value your time and would like to look into the concerns with your washer. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 3 out of 5 stars

    Noisy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this washer close to 2 months now and I have to say, It’s really noisy! My wash room is a cute little closet space in the hallway of my home, right next to my bedroom and this washer is so loud!! I wish I could return it!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 3 out of 5 stars

    Nice Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large Capacity, Many cycles to choose from, quite operation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this washer. The different settings is a nice touch. It lets me know how much time is left on the wash and with each was type the time is different.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my niece loves it !!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my niece is very happy with this machine not only is it beautiful it is amazing it sanitizes clothing and sheets when the kids are sick, you can fill the detergent tank to last for weeks excellent !!

    I would recommend this to a friend