Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $280.99
Clearance
The comparable value price is $1,124.99

Customer reviews

Rating 4.1 out of 5 stars with 422 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers recognize the 4.5 Cu. Ft. High Efficiency Stackable Front Load Washer with Steam and Load & Go XL Dispenser as being easy to use and having excellent cleaning performance, a quiet operation, and a convenient Load & Go feature. Many appreciate its large capacity, though some have experienced issues with reliability and spin cycle vibration. A few users also noted concerns about the soap dispenser and the price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 422 reviews
  • Rated 4 out of 5 stars

    WHIRLPOOL WASHER

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CANCELLED DELIVERY SEVRAL TIMES TOO MANY EMAILS WITH WRONG INFO

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is great. Absolutely love the "load and go" feature. I realize now that I was using too much laundry detergent before. The clothes come out so much softer now. Settings are very easy to figure out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my new whirlpool washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would Recommend this washer it has all the features that I like the only thing I didn’t like was when they deliver and they did not hook up my steam on my washer and dryer so I had to call them back to have it installed still waiting

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good washer, but very loud

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer works great, but it is very loud. If your laundry room is on the 2nd floor I would think twice about this one if you are concerned about noise. Also the load n go will say its low but there is still quite a bit of soap on the dispenser.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 1 out of 5 stars

    Love this duo, hate Best Buy delivery

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This duo is affordable, modern without too many extra unnecessary gadgets, easy to use and super quiet. I’ve had them for 2 weeks and am very happy with my purchase. BUT DO NOT BUY THIS FROM BEST BUY!! I wanted to take advantage of their rewards program though purchasing here instead of Lowe’s or Home Depot (who had them listed for the same price). The delivery process was awful from the start, terrible communication about timing/delays and the absolute worst customer service from the driver/installation team. I will never order anything of great value from Best Buy ever again because of this experience. Luckily I love my washer/drier, but I regret purchasing from Best Buy. The rewards are not worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool washer

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. Have not used the preload and go for the detergent. That makes me a little nervous to use. But otherwise it was a great investment. Only thing (same as the dryer) the ding to tell you it is done is very quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far I am loving it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clothes are clean and I love the added features of steam. Just wish the drain hose that came with it was longer and had delay start would have been nice at this price point. All and all I like it. Of course it was open box so the deal was quite good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool products are always a safe bet

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whirlpool products are usually a safe bet. This one was no different. Fairly intuitive controls, descent capacity and i like the load and go which means I don't have to mess with putting detergent in every time as it has its own reservoir!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s works great so far and I will tell my friends and other family members also

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the size!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size is the first thing I loved. I only hope the sanitizing cycle is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad department on protection plan is a disa

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luv the machine but hate the protection Geek squad department! Absolutely a joke trying to get anything resolved!! Waste of money and time!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Machine.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a Whirlpool for 13 yrs with no complaints, bought this again, good machine, my wife loves the dispenser don't have think about pouring the liquid everytime you wash a load.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A wonderful upgrade

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    washes so quick and efficiently and i love the steam option

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I’m happy with my washer!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets a little noisy when it spins ( depending on its contents)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful machine ! Wished it was network available like the top loader ! After having whirlpool duets for 12 years of abuse they are great machines !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered and had Best Buy install a little over a month ago. Had great communication from time of order, until day of install, which only took a few days. Very happy with the product, and love the color and wash settings.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good quality washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality washer for the price , max load and quick .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far my favorite washer that I bought it again! Had this is our old house and now we have it in our new house!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gets the job done

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of features. The wife will love it. Gets the job done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool Washer

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to match my dryer. Great price. Delivery scheduling process was quick and delivery timing was as expected.

    I would recommend this to a friend