Customer Ratings & Reviews
- Model:
- WFW6620HW
- |
- SKU:
- 6313765
Customer reviews
Rating 4.1 out of 5 stars with 422 reviews
(422 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.0
Rating 4.0 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers recognize the 4.5 Cu. Ft. High Efficiency Stackable Front Load Washer with Steam and Load & Go XL Dispenser as being easy to use and having excellent cleaning performance, a quiet operation, and a convenient Load & Go feature. Many appreciate its large capacity, though some have experienced issues with reliability and spin cycle vibration. A few users also noted concerns about the soap dispenser and the price point.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great washer
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this cuz the old washer broke. Old washer not this brand. I like this brand much more cuz it seems to last much longer.
I would recommend this to a friendRated 5 out of 5 stars
Whirlpool washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My washer is doing it’s job. Whirlpool is my go to brand. I have never been disappointed. The quality, longevity, price and the look are always top notch.
This review is from Whirlpool - 4.5 Cu. Ft. High Efficiency Stackable Front Load Washer with Steam and Load & Go XL Dispenser - Chrome Shadow
I would recommend this to a friendRated 4 out of 5 stars
Yes
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yes Yes I like this item. Enjoy using it very much
This review is from Whirlpool - 4.5 Cu. Ft. High Efficiency Stackable Front Load Washer with Steam and Load & Go XL Dispenser - Chrome Shadow
No, I would not recommend this to a friendRated 5 out of 5 stars
Great Washer/Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new washer and dryer. Whirlpool is the best. I decided to stack the set and it offers extra needed space in my laundry area.
This review is from Whirlpool - 4.5 Cu. Ft. High Efficiency Stackable Front Load Washer with Steam and Load & Go XL Dispenser - Chrome Shadow
I would recommend this to a friendRated 5 out of 5 stars
Can’t go wrong
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2nd set in 20 years. First set lasted and expect nothing less from this pair. Only con if at all is the buttons take a little time to get use to.
This review is from Whirlpool - 4.5 Cu. Ft. High Efficiency Stackable Front Load Washer with Steam and Load & Go XL Dispenser - Chrome Shadow
I would recommend this to a friendRated 5 out of 5 stars
First time purchase of front load
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t be more pleased with the set we purchased, the associate who helped us was very attentive and patient with us us, answering all our questions, he is an asset to your company
This review is from Whirlpool - 4.5 Cu. Ft. High Efficiency Stackable Front Load Washer with Steam and Load & Go XL Dispenser - Chrome Shadow
I would recommend this to a friendRated 5 out of 5 stars
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like my new washer & dryer. The only issue I have is when the cycle ends I cannot hear the ringer saying it is done.
I would recommend this to a friendRated 1 out of 5 stars
Horrible
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Years ago I purchased wirlpool washer and dryer and both worked great and very little noise. However new washer and dryer are complete opposite. Washer is incredibly loud and shakes! I changed it thinking it was just a defect but the other set is just the same. Will not recommend to anyone
This review is from Whirlpool - 4.5 Cu. Ft. High Efficiency Stackable Front Load Washer with Steam and Load & Go XL Dispenser - Chrome Shadow
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey zml008, we value your time and would like to look into the concerns with your washer. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Rated 5 out of 5 stars
Great washer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our new Whirlpool washer was a great choice for us. It looks great, we chose the grey. The wash cycle is much quicker than our old washer. We are very pleased.
This review is from Whirlpool - 4.5 Cu. Ft. High Efficiency Stackable Front Load Washer with Steam and Load & Go XL Dispenser - Chrome Shadow
I would recommend this to a friendRated 5 out of 5 stars
Great, quiet, American made.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced a 18 year old unit, newest tech. Located on the second floor so it has to be quiet. Clean fast and completely. Fair price that was better than the big box store.
This review is from Whirlpool - 4.5 Cu. Ft. High Efficiency Stackable Front Load Washer with Steam and Load & Go XL Dispenser - Chrome Shadow
I would recommend this to a friendRated 5 out of 5 stars
Easy washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So fo great. Only a couple weeks but cleans well, and i think the automatic soap dispenser is wonderful.
This review is from Whirlpool - 4.5 Cu. Ft. High Efficiency Stackable Front Load Washer with Steam and Load & Go XL Dispenser - Chrome Shadow
I would recommend this to a friendRated 5 out of 5 stars
Excellent upgrade from my old Whirlpool,
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Most of my major appliances are When you need reliability and dependability, choose Whirlpool. I am so happy with this new model especially the Load and Go feature.
I would recommend this to a friend- Cons mentioned:Reliability
Rated 1 out of 5 stars
NO
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this washer on october 19 had it delivered oct 28 and it broke down November 7! I am waiting on a part and so far have spent $30 at the laundromat this past week and am feeling helpless about this purchase. On top of spending extra money on a 5 year extended warranty because I DO NOT trust these new appliances i am still left without a workinh washer and will prob be at the laundromat this week too!
This review is from Whirlpool - 4.5 Cu. Ft. High Efficiency Stackable Front Load Washer with Steam and Load & Go XL Dispenser - Chrome Shadow
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Letstalkaboutit, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Rated 5 out of 5 stars
Great washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer does a phenomenal job. Used less water and and soap than previous washe dis. Also the steam cycle cleans wonderfully
This review is from Whirlpool - 4.5 Cu. Ft. High Efficiency Stackable Front Load Washer with Steam and Load & Go XL Dispenser - Chrome Shadow
I would recommend this to a friendRated 1 out of 5 stars
No good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It make so loud noises Drum bangs back and forth Called service center and was told it’s not fixable
This review is from Whirlpool - 4.5 Cu. Ft. High Efficiency Stackable Front Load Washer with Steam and Load & Go XL Dispenser - Chrome Shadow
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, SaimaM. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://bit.ly/3njR5hN or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Rated 2 out of 5 stars
Washer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like how big it is. Im more of a frint loader person. I just dont like how i can switch the opening to the door
This review is from Whirlpool - 4.5 Cu. Ft. High Efficiency Stackable Front Load Washer with Steam and Load & Go XL Dispenser - Chrome Shadow
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey luev. We are very sorry that you are not happy with the design of your Washer. We appreciate that you took the time to leave this very important feedback, as we are always looking for ways we can improve. We will be sure that your feedback is documented for further review.
Rated 1 out of 5 stars
Buy anything else
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.simply summed up, terrible. Within the first week of use the washing machine would not complete a load. On top of that the spin cycle causes so much vibration (on the pedestal) you can feel it shaking the floor in the other room. Whirlpool warranty connected us to a 3rd party company, who did show up during this pandemic, but did absolutely nothing to remedy the problems. Going back through the process, set up new time for technician which was canceled a week later. At this point we are now past the bestbuy return policy otherwise we would have dumped this paperweight and gone with a different brand. Whirlpool support could care less about the fact that we can't do laundry while sheltering in place and expects us to wait 2 more weeks for a technician to show up and take a look. simply put, a bad product with bad support in very trying times when companies should be doing what they can to help not shield themselves behind it.
This review is from Whirlpool - 4.5 Cu. Ft. High Efficiency Stackable Front Load Washer with Steam and Load & Go XL Dispenser - Chrome Shadow
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey maynerd67, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Rated 5 out of 5 stars
Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was my first HE washer and dryer. I love the set! I read all of the reviews so I was a little skeptical at first, but am very happy with my purchase.
I would recommend this to a friendRated 5 out of 5 stars
New Washer and Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered a new electric washer and dryer and the sale was smooth without a hitch and the salesperson was very knowledgeable.
This review is from Whirlpool - 4.5 Cu. Ft. High Efficiency Stackable Front Load Washer with Steam and Load & Go XL Dispenser - Chrome Shadow
I would recommend this to a friendRated 1 out of 5 stars
WORST WASHING MACHINE I HAVE EVER OWNED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the first machine in March 2020. Problems began immediately. Timer display would get to the one minute mark left and just keep going, and going, and going, and going. I would manually turn it off to find that the machine had not drained. It made SO much noise it sounded like the machine was going to have parts flying out the side! FINALLY got a manager on the phone (during Covid 19) and he sent a new machine. Guess what...... same issues of stopping at the one minute left mark and slowly spins for however long I am willing to stand there and watch. Machine hasn't drained and clothes are sopping wet. I press the drain and spin cycle and that does the trick. This happens 1 out of 5 loads. No one answers at Whirlpool customer service. I hate this machine SO much!!!!!
This review is from Whirlpool - 4.5 Cu. Ft. High Efficiency Stackable Front Load Washer with Steam and Load & Go XL Dispenser - Chrome Shadow
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey ECHoward, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.






















