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Customer Ratings & Reviews

$699.99
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Comp. Value: $809.99

Customer reviews

Rating 4.1 out of 5 stars with 1607 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers praise the 4.7-4.8 Cu. Ft. Top Load Washer for its removable agitator, effective cleaning performance, ease of use, and large capacity. Some customers have expressed concerns about the noise level during operation, reliability issues, and problems with the spin cycle and balance. Overall, the washer seems to be well-received for its functionality, but potential buyers should be aware of the reported issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,607 reviews
  • Pros mentioned:
    Removable agitator
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer, works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, a little noisy but clothes come out clean!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, quite and fast.... Dries clothes on the first cycle.

    I would recommend this to a friend
  • Pros mentioned:
    Removable agitator
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    we want the agitator back

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having an agitator again... My clothes feel cleaner. It's a little smaller than my Samsung and a bit noisier

    I would recommend this to a friend
  • Pros mentioned:
    Removable agitator

    Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer and dryer and the salesman and on time or early delivery could not have been better. Salesman was very knowledgeable and helpful. The option of using the agitator or not is an added bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Removable agitator

    Rated 5 out of 5 stars

    Buy one!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and are using it less than the older one, bigger capacity with a removable agitator

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Washer review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer very noisy going through its cycles; when lid is open, it does not fit under the overhead cabinets. It does not interfere with operation of washer, just an inconvenience.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    After a month of use...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a very good job of getting the clothes clean, Ease of use is great

    I would recommend this to a friend
  • Cons mentioned:
    Balance, Spin cycle

    Rated 3 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to call but no one answered. The washer does not spin correctly. It gets off balance even with a light wash.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Removable agitator

    Rated 5 out of 5 stars

    Easy to use and nice that agitator can be removed.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. First washer I have purchased in years. Like that the agitator can be removed.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    So Far So Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a large capacity drum, co serves water with an option for “deep water” just seems to take a longer period of time to do a load. Haven’t gotten the fabric softener figured out but so far so good.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Top Load washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top load washers (All) are hard on clothes and leaves spots on black items because of insufficient water level. If you use deep wash setting then it overfills. Be aware this washer does not have a fabric softener dispenser, have to use the downy ball. I would not recommend a top load washer to anyone. I would suggest keeping your old washer and have it repaired if possible or get a front load.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine. It’s not too complicated, but it can do so much. This machine replaces our 30 year old Kenmore! I love the fact that it senses the wash load, so we’re not wasting water! We use the quick wash for daily washes. Our clothes come out very clean.

    I would recommend this to a friend
  • Pros mentioned:
    Removable agitator
    Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Does its job but is sooooo loud

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for our vacation home in Florida. If this was my primary residence, I would be really really upset because this washing machine is awful. Yes it is great because you can take the agitator out and put in larger items but the real reason I’m giving it is is so loud and it is in the, main part of our house .

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us,. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Capacity, Removable agitator

    Rated 5 out of 5 stars

    Love my Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the removable agitator! Just wish it had had a fabric softener dispenser. Extra capacity is wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Removable agitator

    Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this washer about a month. It works well and the close are clean. The removal agitator makes washing large items a lot easier and the top loading is more convenient. So far it has worked very well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Removable agitator

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer leaves clothes clean and easy to use overall so happy with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Removable agitator

    Rated 5 out of 5 stars

    Our large family loves this washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer has a removable agitator that we love so much since we are a large family with larger than normal wash load. This has proven quite budget friendly and we are happy with this overall buy. Definitely recommend the larger space size since now no more issues washing our comforters and larger sized items. Washing is a breeze especially with washing pods since it directly allows them to be input in wash directly.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Problem with Whirlpool Washing Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason I gave the Whirlpool washing machine 3 stars is because it leaks water underneath when washing clothes and when it is in the spinning cycle it makes a squealing sound. We had Best Buy to send out the Geek Squad to find out what the problem was, but because it is new the machine has to be serviced by Whirlpool we have an appointment with them in 2 weeks.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Removable agitator

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is wonderful I love being able to take out the agitator so I can get my blankets washed thoroughly it’s really a great deal

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Clean clothes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine and the price is reasonable for what is out there.A little tricky to get familiar with the operating details but in time all good .

    I would recommend this to a friend