Customer Ratings & Reviews

I love that its simple to use, good size for a family of five, good over-all quality wahing machine.

Personally, I liked the washing machine, the design and how it works, but it gets stuck a lot when washing, whether it's a little or a lot of clothes, because it is not well "balanced", and you have to rearrange it many times, but it washes very well

I absolutely love this washing machine! The added faucet feature is a time saver and i can wash so many different ways, including taking out the agitator to wash big blankets

I really wish I would have done more research before I bought this machine. It was on sale and it was a Whirlpool, so I thought I couldn't go wrong. Wrong! This machine does not clean clothes. My clothes come out with the original dirt on them, still smelling worn. I can even smell the cologne on them from the last time they were worn. In addition, no matter how I load the washer, every single load gets off balance. I have to re-balance the load and run the spin and drain cycle. I have had clothes come out so wrinkled that even after another wash they are still wrinkled and I have had clothes come out with detergent stains on them (they are so poorly washed that the detergent isn't even washed off). I absolutely do not recommend this machine.

With agitator in use the balancing of the load must be done very evenly or it will not finish the entire wash cycle. With agitator out it balances nicely but does not get clothes as clean.

No issues or problems. Very easy installation process. Almost plug in play. Love the option of the removable agitator for big loads like blankets and linens.

Installation was simple. The supplies for the incoming water are in an easy to get to location. The machine itself is nice. Great machine for the price.

I purchased a Whirlpool washer expecting good quality, but after just 14 days of use, it broke down! The machine vibrated excessively, made loud noises, and eventually stopped working completely. It’s unbelievable that a brand-new product could be this unreliable. Even worse, the return policy offered no support. I contacted customer service but received no help whatsoever. I called multiple times, and the staff either didn’t answer or responded carelessly, showing a complete lack of professionalism. The after-sales service was absolutely terrible, leaving me feeling abandoned after my purchase. I strongly advise everyone to think twice before buying this product. Poor quality, awful customer service—definitely not worth the money!

Very efficient. User friendly & water saving. Never before seen a washer that uses a sensor to estimate the water for every load. Read that whirlpool is one of the best products you can buy, my new fridge & washer has proven that statement right. Extremely happy with this purchase for my parents home.

Loving my new Whirlpool washer. It has a huge tub and I love the glass top. Love that it allows for the steam settings on my dryer. Not too noisy either. Very nice looking washing machine.

I am very pleased with this washer. It’s really big for large loads, heave loads, and even comforters. This washer does it all. Cleans well and is quiet. I also love the look of the glass door makes it look more elegant.

The Whirlpool 2 in 1 washer with removable agitator & dryer set is top of the line and is perfect for our family. Delivery & setup by BB was superb!

It so quiet and washes very well, leave my husbands construction clothes as clean as I like them!

Excellent washer really like about it is has faucet, the 2in1 agitator and the glass lid that you can see the laundry.

I already own this washer and love it, so i decided to gift my mother with the same one for her birthday. She loves it! The purchasing process on the Best Buy app was so easy and quick! The curbside pickup process with the app took maybe 5 minutes. I was so impressed! And, the associates were so helpful and friendly!

I loved this brand 10 years ago l brought from Sears now im glad I can find this product in Best buy. Great product with reasonable price.

Our previous machine was a front loader. This top loader was a great choice for us. We like how the controls are laid out, easy to understand. I recommend this washing machine!

Amazing product i purchased a washer with best buy since 2023 and its still working like if i had just purchased it.

Really happy with this washer. Good price also. Definitely recommend it.

Love the washing machine. My favorite thing about it is that I am able to remove the agitator. It’s like having two machines in one!