Customer Ratings & Reviews
- Model:
- WTW5057LW
- |
- SKU:
- 6468626
Customer reviews
Rating 4.1 out of 5 stars with 1598 reviews
(1,598 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers recognize the 4.7-4.8 Cu. Ft. Top Load Washer with its 2 in 1 Removable Agitator for its removable agitator, cleaning performance, ease of use, and capacity. Many customers appreciate these features, as well as the size of the appliance. However, some customers have expressed concerns about the noise level, reliability, spin cycle, and balance of the washer.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Washer Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good item. Can be improved with if timing is included.
I would recommend this to a friendRated 5 out of 5 stars
Only had it for about 2 weeks..
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's great. Runs well, has a ton of load space, and has cool features. Good price too. Can't leave a proper review until 1 - 2 years +, we'll see how it goes!
I would recommend this to a friend- Pros mentioned:Capacity
Rated 5 out of 5 stars
Whirlpool Top Load Washer w/Removable Agitator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The capacity of this washer is wonderful. Love the removable agitator.
I would recommend this to a friend - Pros mentioned:Removable agitator
Rated 5 out of 5 stars
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good washer. I really like that the agitator can be taken out, because it allows me to wash my queen size comforter. Putting the agitator isn’t hard putting back in once you get use to it.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Really reliable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the best once. I really love it. Its easy to use and faster. Not loud either. I recommend this brand.
I would recommend this to a friend - Cons mentioned:Noise level
Rated 4 out of 5 stars
Noisy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is very Noisy, during the first run cycles......
No, I would not recommend this to a friend - Cons mentioned:Reliability
Rated 3 out of 5 stars
Lemonville
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washing machine broke after only twenty washes. Parts weren't available to fix and am waiting on the new one now for almost two months.
No, I would not recommend this to a friend Rated 1 out of 5 stars
Lid Lock Mechanism Broke in Less than a month
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The lid lock mechanism failed in less than a month (after fewer than 15 loads). Because the washer requires the lid to lock at the start of a cycle to operate, the machine is now completely non-functional. I didn't think to call Best Buy to ask for a refund; instead, I contacted Whirlpool's manufacturer's warranty. By the time I thought to contact Best Buy, the 30-day return policy had already expired. I'm in contact with Whirlpool to have the issue repaired. Whirlpool gives you a 1-year manufacturer's warranty. I purchased the extended warranty in case this should happen again. I wouldn't think a washer would be non-functional in less than a month. Very disappointing!
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. We would greatly appreciate it if you could reach out to us directly via Facebook (bit.ly/3EmnJE5) or Instagram (bit.ly/45Urm02) so we can investigate this further to see how we can help. We’re looking forward to hearing from you.
- Pros mentioned:Removable agitator
Rated 5 out of 5 stars
Whirlpool Top Load Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this washing machine for two months and have not had any problems. It works well.
I would recommend this to a friend - Pros mentioned:Removable agitator
Rated 5 out of 5 stars
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I truly like this washer! The removable agitator makes it easy to wash bedding and other bulky clothes. Also the final spin leaves the clothes almost dry that it requires very little dry time .
I would recommend this to a friend - Pros mentioned:Removable agitator
Rated 5 out of 5 stars
Great washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great washer. Large drum and removeable agitator for big/bulky loads. VERY water efficient. Not a fan of the glass top, get spotty with every load. It will only soak for 30 minutes.
I would recommend this to a friend - Pros mentioned:Removable agitator
Rated 5 out of 5 stars
Good, water efficient washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this one to replace another Whirlpool washer that lasted 22 yrs. Selected this one that had a larger capacity to handle comforters. Much better efficiency on water usage than the old washer.
I would recommend this to a friend Rated 5 out of 5 stars
Washer machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Employees were awesome and really helpful to let know on what are the best washers and with the good things that they said they convinced me to buy it.
I would recommend this to a friend- Pros mentioned:Removable agitator
Rated 5 out of 5 stars
Excellent washing machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a gift for my friends when theirs broke. The removable agitator works well to clean dirty clothes (son's football clothing).
I would recommend this to a friend Rated 5 out of 5 stars
Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer works really good and save electricity too
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Whirlpool 4.8 top loader
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washing machine is amazingly great. Very quiet clothes come out, clean and dry see-through window can ask for more.
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Whirlpool Washer lover
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im really enjoying my new whirlpool washer. Loving the large capacity. My last whirlpool was much smaller so im taking advantage of less washing loads.
I would recommend this to a friend - Cons mentioned:Reliability
Rated 1 out of 5 stars
I won’t buy this model again!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its just made 1 year that ive owned this. Bought brand new from BestBuy. It stopped working mid wash. Took 12 days to get it repaired. Needed a new drain pump, lower harness and control board. Its been only 4 days since it was fixed and its doing the same thing again. Hopefully it gets fixed correctly this time or they replace it with a new one.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Rated 4 out of 5 stars
One issue.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't realize that you have no place to put the fabric softener. They want you to stop the cycle and add it. I don't have the time to pay attention to the washing machine. I'm getting a fabric softener ball to take care of the issue.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
whirlpool washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Easy to use, and does a good job of cleaning clothes.
I would recommend this to a friend





















