Customer Ratings & Reviews

It's great. Runs well, has a ton of load space, and has cool features. Good price too. Can't leave a proper review until 1 - 2 years +, we'll see how it goes!

My last washer was the same brand, lasted me yearsss. Was excited to upgrade it, Nice washer, very easy to use

Great dryer! It’s lightweight and it does the job on washing the clothes

Love the option with removable agitator. It’s great to have when washing large bulky items or delicate items.

Bought this one to replace another Whirlpool washer that lasted 22 yrs. Selected this one that had a larger capacity to handle comforters. Much better efficiency on water usage than the old washer.

This is one of the best once. I really love it. Its easy to use and faster. Not loud either. I recommend this brand.

I bought this as a gift for my friends when theirs broke. The removable agitator works well to clean dirty clothes (son's football clothing).

I purchased a Washer & Dryer set on 4/5/25 at The Coconut Point Store in Estero, Florida. The merchandise was on 4/9/25. The delivery was done. They came in took the machines and were gone in about 35 minutes. Later I realized that the dryer was not checked for content. I went to the store the morning of 4/14/25, trying to find where the dryer was or its contents. At that time, I spoke to Javon C, a manager who said that he wasn’t sure, but he believed that the picked-up machines were sent to Miami. I asked him to check further. Since I had not heard from him by 4/17/25 I returned to the store and spoke to Josh A another manager. He assured me that Javon would reach out to by 4/22/25. On 4/24/25 I returned to the store and spoke to Staci D another manager. She assured me that issue would be resolved and that she would escalate the issue to the LPR department. On 5/2/25 I spoke with Hunter another manager at the store and he told me that he would look into it and get back to me. On 5/15 I called Hunter again and he told me a new store manager was in place and he would discuss with him and call me back that day. On 5/20/25 I called and left a message for Hunter requesting a call back. What appalls me the most is the complete lack of customer service and follow through by this store and its management team. It is difficult for to comprehend that the 4 managerial people that I have dealt with at the store have NEVER call me back. I assume that as an individual customer I have no value. My local Best Buy was more compassionate in trying to provide help and answers, but to seem to receive the same response. Henry F

We have had this washing machine for two months and have not had any problems. It works well.

The capacity of this washer is wonderful. Love the removable agitator.

Im really enjoying my new whirlpool washer. Loving the large capacity. My last whirlpool was much smaller so im taking advantage of less washing loads.

Works well. Easy to use, and does a good job of cleaning clothes.

This washing machine is amazingly great. Very quiet clothes come out, clean and dry see-through window can ask for more.

This washer is easy to use, excelent quality and Best Buy service is awesome.

Bought my Whirlpool washer and dryer recently from Best Buy after much research. Salesperson was very helpful and knowledgeable. Entire purchase process went very smoothly. Especially love your 2-year no-interest option to pay for it. Appliances met and exceeded my expectations!

This Whirlpool Washing Machine that I purchased from Bestbuy is one of the Best Selling machine, The Agarter that come with this washer actually pulls in or out when Not needed, excellent machine

I didn't realize that you have no place to put the fabric softener. They want you to stop the cycle and add it. I don't have the time to pay attention to the washing machine. I'm getting a fabric softener ball to take care of the issue.

Purchased in June of 2022, less than a year later (March 2023), it started making unbearable grinding noises (similar to a blender) on an intermittent basis while going into the spin cycle. My suspicion is the cluch was grinding as i have knowledge of the operation of appliances being a former appliance repair technician When scheduling Whirlpool warranty service i was concerned that it would not happen when the tech was looking at it so i recorded the noice when it happened to show the tech. Great! Unfortunately, when the tech came he didnt care (warranty service was performed by G&G appliance repair, Whirlpool's authorized service repair compamy for my area). Other than looking at the protective cover under the machine, he did not dive any deeper than that as it wasn't presently an issue. Additionally, the tech insinuated that the machine was being overloaded causing the noise. I said, IF that was the case, why does it happen during the "clean washer" setting with no clothes in it? He didnt care. If i was the technician, i would have at least taken off the transmission pully to see if there is shavings from the clutch grinding and it would only have taken 5 minutes. He was more interested in implying it was being overloaded as he couldn't duplicate the issue. So now, I'm stuck with a 8 to 9 month old appliance that I'll be forced to fix myself.

The removable adjatator is what I thought was a must have as soon as I saw it. Works great for blue jeans and if you take the adjatator out Works great for blankets and quilts.

Great unit, very quiet, simple to run and nice being able to see inside without having to lift the lid...