Customer Ratings & Reviews
- Model:
- WTW5057LW
- SKU:
- 6468626
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers praise the 4.7-4.8 Cu. Ft. Top Load Washer for its removable agitator, effective cleaning performance, ease of use, and large capacity. Some customers have expressed concerns about the noise level during operation, reliability issues, and problems with the spin cycle and balance. Overall, the washer seems to be well-received for its functionality, but potential buyers should be aware of the reported issues.
This summary was generated by AI based on customer reviews.
Best Buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very solid and best purchase. Very happy with this product and very convenient as well
I would recommend this to a friend- Pros mentioned:Ease of use
Can't beat it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very satisfied with this washer, great price and very simple to use.
I would recommend this to a friend - Pros mentioned:Removable agitator
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the removable agitator. Plus i can reach to get my clothes out of this top loader without using a stool.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Washer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had any issues with this product since we bought it. Much better than the old washer we had.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Whirlpool Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my washer. It really cleans my clothes well.
I would recommend this to a friend 1 rinse or 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing negative about this washer , the launder will be pleased
I would recommend this to a friend- Pros mentioned:Removable agitator
Washer
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good washer love the removable center piece. Great price
I would recommend this to a friend - Pros mentioned:Cleaning performance
Multiple features and modes, great washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Many cool features on this one. Had a front load and had issues with the door seals, so back to the "old" way of doing laundry. This thing cleans great!
No, I would not recommend this to a friend - Pros mentioned:Removable agitator
Bangs around a lot
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.May have to call service…but the washer does wash and function but although it is level even the smallest loads make it bang around and this doesn’t seem right….other than that…I like the pre soak feature and the faucet….and the removable agitator is wonderful
I would recommend this to a friend Nice Washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it is works great nice washing style and has glass top
I would recommend this to a friend- Cons mentioned:Noise level
Details
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good it was doing so great and then out of nowhere its not working properly its making a noise every time we turn it on and it doesn't dry the clothes like its supposed to.
I would recommend this to a friend - Cons mentioned:Noise level
WATER LEVEL TOO LOW!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not enough water to clean the cloths! needs a way to override the water level being too low!
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .We apologize for your concerns regarding the low water level in your washer. Please check the following troubleshooting tips:
1. Cycle Modifiers and Water Level Selection
Modifiers: After selecting a cycle, you can adjust default modifiers like Soil Level, Spin Speed, and Temperature using the cycle settings buttons. Not all settings are available for every cycle.
Water Level (If applicable):
Auto Sensing: Turns the Water Level knob to this setting to allow the machine to automatically sense the appropriate water level for the load size.
Deep Water Wash: Turns the Water Level knob to this setting to add the maximum amount of water. Note: This option may lead to longer cycle times due to extended fill times.
2. Bulky Cycle Operation (On some models)
The Bulky Cycle uses a series of fills while agitating. It may appear to have insufficient water, but the washer will continue to add water over 10-12 minutes as sensors monitor the load.
Agitation during the fill improves cleaning and helps reach the optimal wash water level. The fill may pause occasionally for additional mechanical action.
3. Non-Agitator Models (Low-Water Wash Plate System)
The washer automatically adjusts the water level to the load size, and no water level selector is needed.
Loading: Load items in loose heaps evenly around the wash plate. Keep the center uncovered.
Important: Do not add more water. Excess water can cause clothes to float, lessening the cleaning action because the clothes must engage with the impeller.
4. Clean Washer Cycle
If you feel the water level is lower than when you first started using the washer, run a Clean Washer cycle to re-calibrate the control and reset factory-set water levels.
Run this cycle about once a month or every 30 cycles.
Maytag recommends using affresh®, which cleans deep inside the appliance, reaching components like the tub, pump, and hoses.
Should these steps not resolve your concerns, please reach out to us directly via our social media channels for further investigation and assistance:
Facebook: https://tinyurl.com/Whirlpool-Facebook
Instagram: https://tinyurl.com/Whirlpool-Instagram
We look forward to hearing from you.
New washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer is giod but does not fill tub entirely for a large load
I would recommend this to a friend- Pros mentioned:Ease of use
Whirlpool washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to operate, very reliable and good quality equipment. Looks amazing and performs very good.
I would recommend this to a friend Doesn’t wash completely
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What I’ve noticed in the first couple of washes 1. Powder soap sticks if you do not add soap first 2. Cannot fill up (full capacity) the washer if you want it to clean clothing All in all not my favorite.
No, I would not recommend this to a friend2022 Washer, created to save water, not clothes
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer a bit complicated, not your typical turn on, cleaners, clothes in machine, fill as you wash prep wash machine. Modern Automated, program operated, recommend anyone buying to watch instruction movie, carefully before purchase or read instruction manuals extensively. Moreover cleansers you purchase should match washer acceptance or made for; this machine was made to support the climate change order.
No, I would not recommend this to a friend- Pros mentioned:CapacityCons mentioned:Reliability
Didn’t last long
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice machine with good capacity, however, broke after 23 months
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, PercyF. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
- Pros mentioned:Removable agitator
Super great affordable Washer
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer, worth every penny… Quite a workhorse good problem-solving guides…
I would recommend this to a friend - Pros mentioned:Cleaning performance
Washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is literally phenomenal! I feel as if I could choose any washer in the world it would be this one!
I would recommend this to a friend - Pros mentioned:Size
New washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have enjoyed my washer so far, the size is just right for us.
I would recommend this to a friend