Customer Ratings & Reviews
- Model:
- WTW5057LW
- SKU:
- 6468626
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers commend the 4.7-4.8 Cu. Ft. Top Load Washer with its removable agitator, cleaning performance, ease of use, and capacity. Many appreciate the size and find the removable agitator to be a great feature. However, some customers have expressed concerns about the noise level, reliability, and balance during the spin cycle.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Noise level
Krd
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok machine. Cleans. Too loud. Should h as e spent a little more for an upgrade. Not as nice as my LG
No, I would not recommend this to a friend - Pros mentioned:Removable agitator
Very satisfied
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer has been great! Works better than expected and handles the laundry of a family of 6. Very satisfied!
I would recommend this to a friend - Pros mentioned:Capacity
Best washer and dryer combo
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The capacity was very important for me! I can wash all my comforter without having to take to cleaners
I would recommend this to a friend - Pros mentioned:Removable agitator
Whirlpool clothes washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has worked to our complete satisfaction. Would always buy Whirlpool products.
I would recommend this to a friend Good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good washing machine, good price and good engine for my family
I would recommend this to a friend- Pros mentioned:Cleaning performance
Washer dryer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works awesome from day one but I do end up sometimes added water to the washer
I would recommend this to a friend - Pros mentioned:Removable agitator
Easy to use and efficient
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the removable agitator. I am able to wash bulky items easily, and have the agitator for clothing.
I would recommend this to a friend Choose Wisely
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to choose wisely. I love ❤️ my washer. It gives me the option to prewash a stain without going to a sink, another option is I can fill my washer with water if needed for certain loads, at the end of the spin cycle my clothes are almost dry so it takes very little time in the the dryer. And the depth of the Tub is just right for us short people.
I would recommend this to a friend- Pros mentioned:Ease of use
Washer and dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a amazing washer and dryer. Its easy to understand and easy to use
I would recommend this to a friend washer working great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love our new washer. and it looks good too. salesman was very helpful.
I would recommend this to a friend- Cons mentioned:Reliability
Not long lasting.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved this machine to begin with, it has a removable agitator for blankets and bulky items. Within 2 years it started having a hard grinding sound while agitating. I had a whirlpool mechanic come to look at it and he said it would cost $600 to fix. The gears were broken for being “overloaded”. I’ve been doing laundry for years, I can’t recall a load that would have been considered too large. Especially when it is advertised to remove the agitator for larger items as a selling point. I paid $649 for it new. Nothing is covered because the warranty is expired now. Best Buy delivered this item and they were awesome. The machine is not a good quality machine.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, AmyF. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
- Pros mentioned:Ease of use
Best Washer yet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer is so easy to set up. Two quick press of buttons and your done. Average 25/30 min washes
I would recommend this to a friend - Pros mentioned:Removable agitator
Appears to be a good washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This seems to be a good washer. We like the removable aggitator and has worked well so far
I would recommend this to a friend - Pros mentioned:Removable agitator
Great buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful product...love the removeable agitator!!
I would recommend this to a friend - Pros mentioned:Ease of use
Whirpool washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good purchase, very good washer, easy to use and very good price. Highly recomend.
I would recommend this to a friend - Pros mentioned:Removable agitator
owner of house
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice and quite love i can look inside the washer and like that i have a choice if want to us agitator or not
I would recommend this to a friend - Pros mentioned:Removable agitator
Machine broken after 1 year and 1 month
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t suggest purchasing this or any appliance from Best Buy. I have been without a washer for going on a month because they “can fix it”. This is out of control. There is no reason to purchase a warranty when you will be forced to take off work multiple times just for your appliance to never be fixed or replaced. I have spoke to many agents that “understand my frustration and feel horrible” but are doing nothing to rectify the situation. Total waste of time and money and I will make sure every person I speak to and every review I can leave knows this. This machine is broken at one year and one month. That is completely unacceptable and I believe I was sold a faulty product. It was also serviced after about 3 months by whirlpool.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, AlysonW. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
- Pros mentioned:Removable agitator
The perfect washer
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.looooove it. Could load way more than my old one and wash way better as well.
I would recommend this to a friend - Cons mentioned:Noise level
Save your money
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t had this washer for a year and now it doesn’t drain the water. I regret buying the washer. It’s made holes on clothes, very loud, and doesn’t wash like the older ones. So disappointing I can’t get someone to assist. What a waste!!!
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can investigate this further. We’re looking forward to hearing from you.
- Pros mentioned:Capacity
Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very large load capability..................................................................................
I would recommend this to a friend