Customer Ratings & Reviews
- Model:
- WTW5057LW
- |
- SKU:
- 6468626
Customer reviews
Rating 4.1 out of 5 stars with 1603 reviews
(1,603 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers praise the 4.7-4.8 Cu. Ft. Top Load Washer for its removable agitator, effective cleaning performance, ease of use, and large capacity. Some customers have expressed concerns about the noise level during operation, reliability issues, and problems with the spin cycle and balance. Overall, the washer seems to be well-received for its functionality, but potential buyers should be aware of the reported issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
Rated 5 out of 5 stars
Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it it's the right size it works great it's a great product.
I would recommend this to a friend - Pros mentioned:Removable agitator
Rated 5 out of 5 stars
The perfect washer
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.looooove it. Could load way more than my old one and wash way better as well.
I would recommend this to a friend - Pros mentioned:Removable agitator
Rated 5 out of 5 stars
Great buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful product...love the removeable agitator!!
I would recommend this to a friend - Pros mentioned:Removable agitator
Rated 5 out of 5 stars
Amazing washer.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this washer! We bought the set and having a removable agitator has been great for us personally!
I would recommend this to a friend - Pros mentioned:Removable agitator
Rated 1 out of 5 stars
Machine broken after 1 year and 1 month
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t suggest purchasing this or any appliance from Best Buy. I have been without a washer for going on a month because they “can fix it”. This is out of control. There is no reason to purchase a warranty when you will be forced to take off work multiple times just for your appliance to never be fixed or replaced. I have spoke to many agents that “understand my frustration and feel horrible” but are doing nothing to rectify the situation. Total waste of time and money and I will make sure every person I speak to and every review I can leave knows this. This machine is broken at one year and one month. That is completely unacceptable and I believe I was sold a faulty product. It was also serviced after about 3 months by whirlpool.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, AlysonW. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
- Pros mentioned:Removable agitator
Rated 5 out of 5 stars
New Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great versatility, removable agitator increases the options even more
I would recommend this to a friend - Pros mentioned:Removable agitator
Rated 5 out of 5 stars
Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love it. So far very happy with our choice. Might need to get the matching dryer
I would recommend this to a friend Rated 5 out of 5 stars
Whirlpool washer and dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived sooner. Easy to set up. Both washer and drier.
I would recommend this to a friendRated 5 out of 5 stars
good unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.got a good price and a good product. it works very nicely. had thought about purchasing for awhile. glad I did it.
I would recommend this to a friend- Cons mentioned:Noise level
Rated 5 out of 5 stars
Happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works Good , Only complaint is it’s Loud, Isn’t a deal breaker if it’s in a Different room
I would recommend this to a friend Rated 5 out of 5 stars
Good purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works pretty well, it’s easy to set up and keeps my energy bill low
I would recommend this to a friend- Cons mentioned:Noise level
Rated 3 out of 5 stars
Water not deep enough for full wash
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t fill up with enough water to wash a big load
No, I would not recommend this to a friend - Pros mentioned:Removable agitator
Rated 5 out of 5 stars
Dual usage
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product Love whirlpool and the large capacity drum.
I would recommend this to a friend - Cons mentioned:Reliability
Rated 3 out of 5 stars
Just ok
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second try with this product. The first one broke after one week. So far so good with the second delivery
I would recommend this to a friend Rated 4 out of 5 stars
Washer machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is work good only I would like to have detergent dispenser included but this washer Machine doesn’t have
I would recommend this to a friend- Pros mentioned:Removable agitator
Rated 5 out of 5 stars
Marge's washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the top loading feature. It's very easy to use and I really like the removable agitator feature.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, works & looks great. And delivery was excellent. 10 stars…
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it …. so efficient and i love all the gadgets that it has .
I would recommend this to a friend - Pros mentioned:Removable agitator
Rated 5 out of 5 stars
Wash machine!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its freaking awesome!!!! Our prior machine died and they had it in stock! Lowes had it but would have made us wait a month! Boo for Lowes!
I would recommend this to a friend Rated 5 out of 5 stars
Whirlpool
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m impressed with the design and appliance efficiency. I was shocked to discover that this washing machine is so quiet when it’s running. Choices on the control panel allow for cleaning difficult-to-clean clothing. I don’t believe I’ve ever filled this washer to the maximum load level.
I would recommend this to a friend





















