Customer Ratings & Reviews
- Model:
- WTW5057LW
- |
- SKU:
- 6468626
Customer reviews
Rating 4.1 out of 5 stars with 1599 reviews
(1,599 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers praise the 4.7-4.8 Cu. Ft. Top Load Washer for its removable agitator, effective cleaning performance, ease of use, and large capacity. Some customers have expressed concerns about the noise level during operation, reliability issues, and problems with the spin cycle and balance. Overall, the washer seems to be well-received for its functionality, but potential buyers should be aware of the reported issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Removable agitator
Rated 5 out of 5 stars
Washer x Dryer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were happy with the delivery and setup! We paid off and loving this product!!!
I would recommend this to a friend - Cons mentioned:Reliability
Rated 1 out of 5 stars
Mad washer
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to say I have never purchased an item this large and have it not make it to the extended warranty phase before breaking down! I bought this washer Nov 2023 not even a year in and it stopped working. They sent maintenance out to fix. Not even an hour after him leaving went to wash and couldn’t even get the load of clothes washed, had to set up another appointment, which by the way each appointment you set is a week or more out. Im not at all impressed, actually pretty irritated if this is the road I have to look forward to!!!!!
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. We understand you have already scheduled service. However, we will provide a link in the case you may need to schedule again. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Nice product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast delivery, easy to use, after one years use. It will very nice
I would recommend this to a friend Rated 2 out of 5 stars
Not my favorite.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There are not many positive features with this machine. What I like the least is the locking lid. I would not buy it again. Whirlpool should get away from "smart" technology and go back to basics. It's a washing machine, not a rocket.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .We are very sorry that you are not happy with the design of your Whirlpool® Washer. We appreciate that you took the time to leave this very important feedback, as we are always looking for ways we can improve.
- Pros mentioned:Removable agitator
Rated 5 out of 5 stars
Great unit!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent machine. Agitator is a great feature that nearly dries clothes after the cycle.
I would recommend this to a friend - Pros mentioned:Removable agitator
Rated 5 out of 5 stars
washer machine
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very convenient because it can wash large blankets and bulky items
I would recommend this to a friend Rated 4 out of 5 stars
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product but: top slants down. It doesn’t display times for cycles. The owners manual doesn’t Either. I miss the bells & whistles on my old washer. None of this was explained by the salesman.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Hreat Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It so easy to use and really get clothes clean. I would highly recommend.
I would recommend this to a friend - Pros mentioned:Removable agitator
Rated 5 out of 5 stars
Happy purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works really well! Very happy with the purchase. Huge upgrade from our old one.
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
love my new Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very quiet and big inside . Also efficient.Thanks
I would recommend this to a friend - Pros mentioned:Removable agitator
Rated 5 out of 5 stars
Washer and dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like my washed and dryer set. Easy to operate and I like the removable agitator.
I would recommend this to a friend - Cons mentioned:Reliability
Rated 1 out of 5 stars
worst
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst thing I've ever bought. It didn't last 2 years, and I spent more on repairs only for it to be damaged again by something else.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello,
Thank you for your review. We regret to hear that your Washer is not living up to your standards. If you have any questions or concerns with your Washer, please reach out to us directly via Facebook bit.ly/3T68kN8 or Instagram https://bit.ly/3ZDpW9U. We’re looking forward to hearing from you.
- Cons mentioned:Noise level
Rated 3 out of 5 stars
noisy spin cycle
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very noisy on spin cycle. It is ok for the price we paid.
No, I would not recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Washer
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to hook up holds a lot of clothes cleans them good haven’t had any problems
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use works awesome. Not heavy to move around.
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washes clothes throughly and holds a lot. Clothes are clean.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
No title to speak of
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is amazing. Not very loud & efficient!
I would recommend this to a friend - Pros mentioned:Removable agitator
Rated 5 out of 5 stars
Excellent Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife likes the option of removing agitator to make it easier to wash king comforters.
I would recommend this to a friend - Pros mentioned:Removable agitator
Rated 3 out of 5 stars
Removable agitator a plus
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Removable agitator is great for comforters and bulky items. Although, the wash cycle takes too long
I would recommend this to a friend Rated 4 out of 5 stars
Washing machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s working great so far Competitive pricing Knoweldgeable employees
I would recommend this to a friend





















