Customer Ratings & Reviews
- Model:
- WTW5057LW
- SKU:
- 6468626
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are delighted by the 4.7-4.8 Cu. Ft. Top Load Washer's removable agitator, cleaning performance, ease of use, and large capacity. The size of the washer has also been well received. However, some customers have expressed concerns about the noise level, reliability, and balance during the spin cycle.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Removable agitator
Love love love
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wasnt sure how I would love the 2 in 1 but i have no regrets.
I would recommend this to a friend - Pros mentioned:Removable agitator
Washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice washer. Quiet and efficient. Does large loads easily.
I would recommend this to a friend Nice
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am loving the good product. And i recommend it .
I would recommend this to a friendHappy/Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy happy with my washer!! I was without a washer for a year!! Finally I have it and I love it.
I would recommend this to a friend- Pros mentioned:Removable agitator
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer ! Looks and works great . Love the removable agitator
I would recommend this to a friend - Pros mentioned:Ease of use
Better than I expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good price and better than I expected very easy to use
I would recommend this to a friend - Pros mentioned:Capacity
like dual agitator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good machine cleans well would recommend large capacity
I would recommend this to a friend - Pros mentioned:Capacity
Great washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love that i can remove the spinner for larger loads
I would recommend this to a friend - Pros mentioned:Ease of use
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Real nice. Very happy with my choice. Easy to hook up
I would recommend this to a friend The Best Hands Down with Best Buy and Whirlpool
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve had Whirlpool washer and dryer sets since we were married in 1970 and they are the best hands down. On this one we got the best price and installation with Best Buy’s price matching and their Geek Squad installers.
I would recommend this to a friendDo Not Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Actually, ZERO stars! I have literally nothing good to say about this washing machine. I am also SO disappointed in Best Buy as I was told they would call me back about my concerns but that never happened. The install tech told us we had 30 days to work with it and return if not satisfied. When I called I was told that it was only fifteen days..which of course had already passed. I am continuing to look for work arounds for this “smart technology machine” that cause me nothing but grief. For example, the user guide suggests using the deep water mode” to avoid white residue on dark clothing! I use that, but also need to use the faucet option to be able to dilute my soap properly as there is no soap or fabric softener dispenser and the machine in normal mode locks as soon as the water begins dispensing. However, then, when I close the lid and start the machine, it starts draining the water! Also, forget about using laundry sheets, they won’t get enough water to properly disintegrate. I have never been so frustrated trying to use a washing machine.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, CindyH. It's hard for us to hear that you had a negative
experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
- Pros mentioned:Removable agitator
Purchasing a Whirlpool washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer works great! We are very pleased with the purchase!
I would recommend this to a friend - Pros mentioned:Capacity
Great capacity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the capacity. Reduces time spent washing laundry
I would recommend this to a friend Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works just as described! Nice features and great value!
I would recommend this to a friend- Pros mentioned:Cleaning performance
Great washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this washer. Does an amazing job. Would recommend it
I would recommend this to a friend - Cons mentioned:Noise level
Loud
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.VERY LOUD when it is on you can hear it throught my whole house.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
- Pros mentioned:Removable agitator
Great washer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer for the price! Plenty of room to wash big loads!
I would recommend this to a friend - Cons mentioned:Noise level
Read the details before you purchase.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A bit disappointed...but its my own fault. I should have noticed that there is NOWHERE to put your detergent or fabric softnener. Extremely noisy, too. A good machine other than that. Serves the purpose if you need to fit in a small area. The removable agitator is ok. Great when doing sheets, ect.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, nyrockchick. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
- Cons mentioned:Reliability
Worst washer ever
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely the worst do not buy broke after only 3 months
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. We would greatly appreciate it if you could reach out to us directly via Facebook at https://tinyurl.com/Whirlpool-Facebook or Instagram at https://tinyurl.com/Whirlpool-Instagram so we can investigate this further to see how we can help. We’re looking forward to hearing from you.
Things I didn't realize I had to check for.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is no soap or fabric softener dispenser. The manufacturer recommends that you purchase a Downey Dispenser Ball. They do not work! There is no way to rinse your clothes before washing them. The agitator can be removed.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello! We manufacture different models with various features and accessory designs to be versatile in meeting the needs of most users. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you. Thank you for providing this valuable feedback. We will pass this information along.