Customer Ratings & Reviews
- Model:
- WTW5057LW
- SKU:
- 6468626
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers praise the 4.7-4.8 Cu. Ft. Top Load Washer for its removable agitator, effective cleaning performance, ease of use, and large capacity. Some customers have expressed concerns about the noise level during operation, reliability issues, and problems with the spin cycle and balance. Overall, the washer seems to be well-received for its functionality, but potential buyers should be aware of the reported issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Better than I expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good price and better than I expected very easy to use
I would recommend this to a friend - Pros mentioned:Capacity
like dual agitator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good machine cleans well would recommend large capacity
I would recommend this to a friend Thorough and efficient shopping
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a great shopping trip at our closest Best Buy, we made a decision to buy a new washer. Ours at home was barely working. There were many brands and models to choose from. An associate helped us narrow down our choices to one washer that fit all of our needs, including budget.
I would recommend this to a friend- Pros mentioned:Ease of use
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Real nice. Very happy with my choice. Easy to hook up
I would recommend this to a friend - Pros mentioned:Removable agitator
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer ! Looks and works great . Love the removable agitator
I would recommend this to a friend Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy that the this Whirlpool washer doesn’t have detergent & fabric softener dispensers and a pause to add the fabric softener. My previous Whirlpool washer was the top of the line with a lot more features.
No, I would not recommend this to a friend- Pros mentioned:Removable agitator
Purchasing a Whirlpool washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer works great! We are very pleased with the purchase!
I would recommend this to a friend Do Not Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Actually, ZERO stars! I have literally nothing good to say about this washing machine. I am also SO disappointed in Best Buy as I was told they would call me back about my concerns but that never happened. The install tech told us we had 30 days to work with it and return if not satisfied. When I called I was told that it was only fifteen days..which of course had already passed. I am continuing to look for work arounds for this “smart technology machine” that cause me nothing but grief. For example, the user guide suggests using the deep water mode” to avoid white residue on dark clothing! I use that, but also need to use the faucet option to be able to dilute my soap properly as there is no soap or fabric softener dispenser and the machine in normal mode locks as soon as the water begins dispensing. However, then, when I close the lid and start the machine, it starts draining the water! Also, forget about using laundry sheets, they won’t get enough water to properly disintegrate. I have never been so frustrated trying to use a washing machine.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, CindyH. It's hard for us to hear that you had a negative
experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
- Pros mentioned:Capacity
Great capacity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the capacity. Reduces time spent washing laundry
I would recommend this to a friend - Pros mentioned:Capacity
Great washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love that i can remove the spinner for larger loads
I would recommend this to a friend - Pros mentioned:Cleaning performance
Great washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this washer. Does an amazing job. Would recommend it
I would recommend this to a friend Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product loving it washes good and works perfectly fine
I would recommend this to a friendFemale Home Owner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do like it. Hard to turn on Don’t have much control on water level
I would recommend this to a friend- Cons mentioned:Noise level
Read the details before you purchase.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A bit disappointed...but its my own fault. I should have noticed that there is NOWHERE to put your detergent or fabric softnener. Extremely noisy, too. A good machine other than that. Serves the purpose if you need to fit in a small area. The removable agitator is ok. Great when doing sheets, ect.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, nyrockchick. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
- Pros mentioned:Removable agitator
Great washer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer for the price! Plenty of room to wash big loads!
I would recommend this to a friend The Best Hands Down with Best Buy and Whirlpool
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve had Whirlpool washer and dryer sets since we were married in 1970 and they are the best hands down. On this one we got the best price and installation with Best Buy’s price matching and their Geek Squad installers.
I would recommend this to a friendgreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great works very nice and very quiet would recoment
I would recommend this to a friendMy Dishwasher
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have it a year and a half, it works well… Really love it…
I would recommend this to a friend- Pros mentioned:Removable agitator
Good performing washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer. Pleased with the removable aggitator.
I would recommend this to a friend - Pros mentioned:Ease of use, Removable agitator
Great Washing Machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washing machine that is easy to use and works well. The Removable Agitator makes it easy to wash comforters, blankets and bedspreads. Pretty straight forward controls. Clothes come out clean without using a lot of soap.
I would recommend this to a friend