Customer Ratings & Reviews
- Model:
- WTW5057LW
- SKU:
- 6468626
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers praise the 4.7-4.8 Cu. Ft. Top Load Washer for its removable agitator, effective cleaning performance, ease of use, and large capacity. Some customers have expressed concerns about the noise level during operation, reliability issues, and problems with the spin cycle and balance. Overall, the washer seems to be well-received for its functionality, but potential buyers should be aware of the reported issues.
This summary was generated by AI based on customer reviews.
Mas o menos
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve only ran 2 loads thus far, but it leaves blotches of detergent on clothes. I use HE detergent as recommended.
I would recommend this to a friendNew washing machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced a 20 year old washing machine. This one works completely different. I have had it around 3weeks and I’m finding out the more that I use it the more that I really like it.
I would recommend this to a friendWhirlpool versus LG washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned washer because it did not have an alarm when washing was complete. Had to be checking to see if washing was done. Returned it for an LG washer which had everything we wanted.
No, I would not recommend this to a friend- Cons mentioned:Reliability
Worst washer ever
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely the worst do not buy broke after only 3 months
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. We would greatly appreciate it if you could reach out to us directly via Facebook at https://tinyurl.com/Whirlpool-Facebook or Instagram at https://tinyurl.com/Whirlpool-Instagram so we can investigate this further to see how we can help. We’re looking forward to hearing from you.
- Cons mentioned:Noise level
POSSESSED!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you want to feel like your house is crashing inside out with a tornado at the back door, the military firing at the front, and a helicopter landing on the roof, then sure, go ahead and purchase this crazy, demonic washer. I mean, what in the name of the spin cycle is all that racket?!!!! Even when I removed the agitator for a new load of clothes, hoping for a reasonably quieter cycle, NOPE! The thunderous noise was even worse!! This is what a Whirlpool washer is in 2022? No way!!!
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, SageG. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Boss washer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Washes clothes great. Various options for clothes type, are sweet. Cost was perfect and this product was available in house.
I would recommend this to a friendWhirlpool Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent machine for the money Got a good deal from best buy
I would recommend this to a friendWashing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good service the people the brings the machine and install it in place Realy good service very professional tim tanks
I would recommend this to a friendHerbert Lindsey
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mr. Donny Hernandez was the best sales person I have ever had the pleasure dealing with. He was very knowledgeable about the different products and I'm very pleased with the washer and dryer I purchased.
I would recommend this to a friendWhirlpool washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice washer, love the glass cover and the controls
I would recommend this to a friendDid not like
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad washer had many problems with it during my first week of purchase
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .We appreciate you taking the time to share your feedback with us! We're genuinely sorry to hear that you had a negative experience with your Whirlpool® Washer. We're committed to providing the best support, and we'd love to discuss your experience further and see how we can help.
Please feel free to reach out to us through any of the following options:
Facebook: https://tinyurl.com/Whirlpool-Facebook
Instagram: https://tinyurl.com/Whirlpool-Instagram
Live Chat: https://www.whirlpool.com/services/contact-us.htm l (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
We look forward to connecting with you soon!
Whirlpool - 4.7-4.8 Cu. Ft. Top Load Washer with 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The machine works well sometimes sensor does not recognize small load and use more water.
I would recommend this to a friendWasher drama be gone:)
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery guys were great! I hope this product will be easy to use. Only used it once. Buy total tech. Do not count Whirlpool for tech support
I would recommend this to a friendOutstanding employees
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shout out to the sales floor associates that helped us pick this whirlpool it's the best
I would recommend this to a friendits okay for regular stuff.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not as powerful as most washers struggles with bigger items.
No, I would not recommend this to a friend- Cons mentioned:Noise level
Homeowner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is about as simple as a washing machine can get. Actually so simple it’s a little confusing with no place to put detergent or fabric softener. The washing machine is very loud.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, MarciaR. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
- Pros mentioned:Ease of use
Great appliance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It takes time to wash ,but I like it anyway Easy to use,good product
I would recommend this to a friend Great washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a washer real quick and this was a great price. Works great! I just wish there was a timer to see the cycle time.
I would recommend this to a friend- Cons mentioned:Balance, Noise level
Wish when I went to buy it they had better selecti
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate it!! It’s all way unbalanced. It makes so much noise!
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
New washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what we needed, it does a great job on cleaning our clothes.
I would recommend this to a friend