Customer Ratings & Reviews
- Model:
- WTW5057LW
- |
- SKU:
- 6468626
Customer reviews
Rating 4.1 out of 5 stars with 1598 reviews
(1,598 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers are delighted by the 4.7-4.8 Cu. Ft. Top Load Washer's removable agitator, cleaning performance, ease of use, and large capacity. The size of the washer has also been well received. However, some customers have expressed concerns about the noise level, reliability, and balance during the spin cycle.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Boss washer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Washes clothes great. Various options for clothes type, are sweet. Cost was perfect and this product was available in house.
I would recommend this to a friendRated 5 out of 5 stars
Outstanding employees
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shout out to the sales floor associates that helped us pick this whirlpool it's the best
I would recommend this to a friendRated 5 out of 5 stars
Great product and service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sales person and delivery person was great and very helpful
I would recommend this to a friendRated 4 out of 5 stars
Good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They did was I asked in a timely manner. I have no complaints and would use them again
I would recommend this to a friend- Cons mentioned:Balance, Noise level
Rated 1 out of 5 stars
Wish when I went to buy it they had better selecti
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate it!! It’s all way unbalanced. It makes so much noise!
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
Rated 4 out of 5 stars
Whirlpool washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice washer, love the glass cover and the controls
I would recommend this to a friendRated 5 out of 5 stars
New washing machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced a 20 year old washing machine. This one works completely different. I have had it around 3weeks and I’m finding out the more that I use it the more that I really like it.
I would recommend this to a friend- Cons mentioned:Noise level
Rated 3 out of 5 stars
Whirlpool Washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a functional washer, a bit noisy and nothing to fancy but it does the job!
I would recommend this to a friend Rated 4 out of 5 stars
Mas o menos
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve only ran 2 loads thus far, but it leaves blotches of detergent on clothes. I use HE detergent as recommended.
I would recommend this to a friendRated 5 out of 5 stars
Washer drama be gone:)
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery guys were great! I hope this product will be easy to use. Only used it once. Buy total tech. Do not count Whirlpool for tech support
I would recommend this to a friendRated 1 out of 5 stars
Not a good washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a few loads, noticed clothes are coming out dry. The agitation it almost non-existent. Auto Water level is a joke. I had more water in the washer during cleaning cycle vs a full load. We should have went with our first thought.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. We would greatly appreciate it if you could reach out to us directly via Facebook (bit.ly/3EmnJE5) or Instagram (bit.ly/45Urm02) so we can investigate this further to see how we can help. We’re looking forward to hearing from you.
Rated 3 out of 5 stars
Whirlpool versus LG washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned washer because it did not have an alarm when washing was complete. Had to be checking to see if washing was done. Returned it for an LG washer which had everything we wanted.
No, I would not recommend this to a friend- Cons mentioned:Noise level
Rated 1 out of 5 stars
POSSESSED!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you want to feel like your house is crashing inside out with a tornado at the back door, the military firing at the front, and a helicopter landing on the roof, then sure, go ahead and purchase this crazy, demonic washer. I mean, what in the name of the spin cycle is all that racket?!!!! Even when I removed the agitator for a new load of clothes, hoping for a reasonably quieter cycle, NOPE! The thunderous noise was even worse!! This is what a Whirlpool washer is in 2022? No way!!!
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, SageG. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Rated 5 out of 5 stars
Great washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a washer real quick and this was a great price. Works great! I just wish there was a timer to see the cycle time.
I would recommend this to a friendRated 3 out of 5 stars
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not have detergent or fabric softener dispensers
No, I would not recommend this to a friendRated 5 out of 5 stars
Herbert Lindsey
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mr. Donny Hernandez was the best sales person I have ever had the pleasure dealing with. He was very knowledgeable about the different products and I'm very pleased with the washer and dryer I purchased.
I would recommend this to a friendRated 5 out of 5 stars
Berautiful machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So, so happy with the machine and the service. I recommend Best Buy and the Whirlpool machine to my friends and neighbors.
I would recommend this to a friend- Cons mentioned:Noise level
Rated 2 out of 5 stars
Homeowner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is about as simple as a washing machine can get. Actually so simple it’s a little confusing with no place to put detergent or fabric softener. The washing machine is very loud.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, MarciaR. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Rated 3 out of 5 stars
No fabric softener dispenser!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent washing machine but lacks essential necessities like fabric softener dispenser. They don’t make the downy balls anymore so what is one supposed to do? Agitator doesn’t do much either.
No, I would not recommend this to a friendRated 5 out of 5 stars
good value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.top loading does not tangle the clothes up the way my previous front loading machine did .able to manage different washing needs well with the options
I would recommend this to a friend





















