Customer Ratings & Reviews
- Model:
- WTW5057LW
- |
- SKU:
- 6468626
Customer reviews
Rating 4.1 out of 5 stars with 1603 reviews
(1,603 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers praise the 4.7-4.8 Cu. Ft. Top Load Washer for its removable agitator, effective cleaning performance, ease of use, and large capacity. Some customers have expressed concerns about the noise level during operation, reliability issues, and problems with the spin cycle and balance. Overall, the washer seems to be well-received for its functionality, but potential buyers should be aware of the reported issues.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Noise level
Rated 2 out of 5 stars
Just ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got on sale for 699 OK for the price but would never buy again super loud seems to take forever was going to return but like I said for the price it gets the clothes clean
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, MyOtterMyBestbuy. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Rated 3 out of 5 stars
No fabric softener dispenser!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent washing machine but lacks essential necessities like fabric softener dispenser. They don’t make the downy balls anymore so what is one supposed to do? Agitator doesn’t do much either.
No, I would not recommend this to a friendRated 4 out of 5 stars
New washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what we needed, it does a great job on cleaning our clothes.
I would recommend this to a friendRated 5 out of 5 stars
the best of technology
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked the washing machine and I also really liked the person who helped me choose the machine and I really liked that his attention was very kind and very nice his name is Jose
I would recommend this to a friend- Pros mentioned:Removable agitator
Rated 3 out of 5 stars
Nice product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well and looks very nice. I like the removable agitator.
I would recommend this to a friend - Cons mentioned:Noise level
Rated 1 out of 5 stars
Whirlpool Washer with removable agitator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I didn't buy this washer. Nothing work right, it takes hours to do 1 load of laundry, and there are a lot of manual tasks that you need to do, like prevent it from soaking for hours, rewash clothes because the Tide pods did not suds up during the wash cycle, I have to change the cycle to get it to drain and spin, horrible machine. The ability to control when to add the detergent and fabric softener has been taken away by the locking kid, which you can release by stopping the cycle but the problem is that there is no rinse indicator, so there is no way to know when to add the softener. It's also very loud. Don't waste your money.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Rated 5 out of 5 stars
Great washer
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace the one that came with our home 17 years ago. The only drawback is the drum is very deep, great for washing, but not so for shorter people. This is a great machine.
I would recommend this to a friendRated 4 out of 5 stars
Mrs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Very happy. Nice deliver Man and helper
I would recommend this to a friendRated 5 out of 5 stars
Whirlpool of excellence
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My perfect in every way washer was delivered very quickly and has been doing a great job washing my clothes ever since!
I would recommend this to a friendRated 3 out of 5 stars
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not have detergent or fabric softener dispensers
No, I would not recommend this to a friend- Cons mentioned:Noise level
Rated 2 out of 5 stars
Washer Sounds like an engine
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a disappointment. This washer only worked for about 2 weeks before causing us problems. It would sound like a engine was in our garage anytime we tried washing clothes
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, AdrianB. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Rated 1 out of 5 stars
OLD SCHOOL WASHER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is no place to add detergent or softner to your wash!!!! This is very OLD SCHOOL, why with technology today would you have to pour in your detergent on your clothes or set a timer to add softner to your water, who has time to listen for a rinse cycle. I would have never had this delievered if I knew it was like this
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Rated 1 out of 5 stars
Whirlpool Washer Problems
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I need another washer. This washer is giving me lots of trouble. I want to exchange for another. I need to talk to someone immediately about this because i need another washer bad.i am sick and my husband too. I need another washer asap.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. We would greatly appreciate it if you could reach out to us directly via Facebook (bit.ly/3EmnJE5) or Instagram (bit.ly/45Urm02) so we can investigate this further to see how we can help. We’re looking forward to hearing from you.
Rated 4 out of 5 stars
Not a GE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer , only complaint is that it doesn’t show time remaining. Minor
I would recommend this to a friendRated 5 out of 5 stars
Works great
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had it for over 2 years works great, would buy again
I would recommend this to a friendRated 5 out of 5 stars
Whirlpool clothes, washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this new washer. It does everything that I would need it to do.
I would recommend this to a friendRated 5 out of 5 stars
Happy washing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy to find a washer that’s works for me, love the big space that’s enough for my load & agitator that you can remove.
I would recommend this to a friendRated 4 out of 5 stars
washing machine purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good washing machine for the money, not too many bells & whistles, but has what you need.
I would recommend this to a friendRated 5 out of 5 stars
Good washer, but don't be fooled by the removable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this washer, but I wish I would have realized the agitator is nothing but a gimmick. It does nothing toove the clothes around in the washer. I do like the glass top, and it spins the clothes much dryer than the washer it replaced.
I would recommend this to a friendRated 2 out of 5 stars
Junk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’d rather have my 30 year old washer back. These new efficient washers suck. I took out the agitator put a comforter in and when it was done the middle of the comforter still has soap on it and was powder dry. Had to hand wash it in sink cause my new fancy washer can’t wash it. Does ok on clothes if you don’t like them rinsed thoroughly and you want to add another rinse cycle. Glass top is super thin and flimsy. Motor makes all kinds of noises I’d be shocked if it lasts more than a couple months.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.





















