Customer Ratings & Reviews

Machine is a little loud but nothing that can't be tolerated. I have had no problems with unbalances loads as other has comment about. No real complaints its a washer and it works well. Only had it for about 2 weeks so take this at a two week look. Will update if it starts to act up, but for now all is good.

Love the size of the washer and the removable agitator! Easy to use with great selections for water temp and cycles!

Great washer- gets the job done. Larger than most other washers.

Had washer for 2 weeks now still getting used to it . Yes its a little loud but so was my old 18 year old Whirlpool washer. Love the Agitator removal for my King size bedding also love the Faucet feature Still adjusting to easy to use feature But so far so Good

I am really enjoying the washer, I wanted a washer with an agitator yet able to wash large loads. This accomplishes both with the removable. I have found that even with agitator it holds quite a bit. The major downfall of the machine is that it is very noisy.

Wanted to wait to review after a month or so. I’m still getting used to it from my previous older machine. I’m used to the water continuing to run with the lid open. This one you shut and it locks the lid. But overall I love it. The removable agitator is sooo nice for washing bedding. The faucet rinse button is nice. And there’s lots of different setting options from towels, heavy duty, colors, normal, etc. I can fit way more clothes as well which is so nice as a family of 7!!

Works great, just a little noisy. Clothes are clean when done.

It has an agitator. You can fill it with water to cover the clothes. This gets clothes clean.

Great washing machine. It is very easy to use and the display panel is straight forward. Although some reviews say this machine is very loud, we do not find that to be true. It sounds like a washing machine that is doing its job. Nothing more, nothing less. The removable agitator is a bonus. We like having that option. On top of all of that, the delivery crew was excellent.

2 stars because overall the machine performs well, when it's working. Don't be fooled by other reviews saying this is a quiet machine. It's extremely loud. Additionally, the durability has been a big issue. Multiple problems with off-balanced loads and this machine has needed multiple services calls in 2 years of ownership.

I am writing to express my concern regarding the performance of my Whirlpool top-load washer, Model Number WTW5057LW, Serial Number Cd0502028, purchased in March 2024. Approximately May 10, 2025, just 60 days after the warranty expired, the removable agitator (Part Number: W11614636) began breaking apart at the bottom, causing it to no longer make a proper seal. This renders the washer less effective and raises concerns about the quality and durability of the part—especially since I only do about 1 to 2 loads of laundry per week. I contacted Whirlpool’s service department and was informed that I would need to purchase a replacement agitator, which I did at my own expense. While I understand that the warranty had just lapsed, I feel this failure so soon after the coverage period—especially with such light usage—indicates a premature defect and not ordinary wear and tear. My previous Whirlpool washer lasted over 20 years without such issues, which makes this situation particularly disappointing.

Amazing washer and super easy for all users. Only downside is that the spin cycle is extremely loud. Would recommend if your washer is not near the main living area. The spout for water in the drum is also super convenient.

Excellent product. Washes clothes great. Great for small and large loads.

After having a machine loaded with bells and whistles including a countdown timer that was more and more incorrect, we opted for a more simple machine (who uses all those different cycles anyway?). The machine performs adequately, is a little louder than the unit it replaces, but because it has a removable agitator, which the previous unit didn't have, it doesn't go off balance as often as the old one, and hasn't shown a tendency for soap suds to leave white marks on the unagitated loads.

Nice and simple and works great. So much better than the Samsung which started rusting all over after 5 years! This machine is a little load but cleans great. Removable agitator feature is great. Only thing that I had to get used to was that there is no detergent or softener dispenser. You just put it in the machine before the clothes. You have to use HE detergent and softener which I was already using.

We have had the washer two weeks. Very satisfied with the customer service at the Kenosha store and would highly recommend the TotalTech Membership if you plan on buying a few appliances or other items! Very professional install team in the MKE area. Washer is small enough that a petite person (5'0") can reach the bottom of the drum with little effort but spacious enough to hold blankets and comforters. The removable agitator makes it easy to do bulky loads but still comes out clean. The built in faucet makes it easy to do spot cleaning of items prior to laundering them. Overall pleased with our purchase.

Great product for a family of four. Works quick too.

I haven't had it long so only gave 4 stars, I am used to no bells and whistles now, which may be better down the road. It works great, not loud, quick wash is quick, very simple. I like that there isn't a detergent or softener dispenser since i feel like it will keep things cleaner and no having to drain that stuff.

Does a great job clean,easy to use Not alot of unnecessary electronics. Easy tp clean.

Love the removable agitator option, very simple to use. Nice large capacity & deep water fill... you can wash bigger loads, blankets, rugs, etc. Washer is a little louder, no soap or softener dispenser. The one thing that impresses me the most about this washer is the spin cycle. The clothes barely feel wet, saves less drying time.