Customer Ratings & Reviews
- Model:
- WTW5057LW
- SKU:
- 6468626
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are delighted by the 4.7-4.8 Cu. Ft. Top Load Washer's removable agitator, cleaning performance, ease of use, and large capacity. The size of the washer has also been well received. However, some customers have expressed concerns about the noise level, reliability, and balance during the spin cycle.
This summary was generated by AI based on customer reviews.
Happy customers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are extremely happy with this purchase and would definitely recommend to friends and family!
I would recommend this to a friendwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What's to say, it does what it needs to do!!!!!!!!
I would recommend this to a friendHighly recommend BestBuy!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend purchasing appliances from BestBuy! The new washer made a noise and BestBuy sent their Tech Support to assess. The washer was replaced without any question.
I would recommend this to a friendLooks good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good. Installer scratched the front of it when installing
I would recommend this to a friendMy old $400 washer did a better job.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not wash well. The agitator barely disturbs the clothes. Does not have anywhere to put fabric softener. We placed 1 queen comforter inside an barely noticed any movement during the wash cycle.
No, I would not recommend this to a friendGood Job
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly Satisfied with the product. Thank you for your time.
I would recommend this to a friendGreat buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet, large space capacity for the washing. Very happy with the product.
I would recommend this to a friend- Cons mentioned:Reliability
Weird sensors
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes the washer does not drain right and leaves the clothes soaked. If you select drain and spin it will occasionally add more water and start a new cycle even though the power has been cycled and drain spin is selected. It spends time with it s sensors but it is wasted because they seem to cause more issues than they solve. The dryer in the set works well. The washer is brand new and unreliable however.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Jason, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
Whirlpool washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second time I have submitted this ... I returned this item for a better one. Why haven't you asked me to review the other one I bought and am using?
No, I would not recommend this to a friendNew Whirlpool washer and dryer purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent/ knowledgeable salesperson-Caitlin (Annapolis) … Delivery was right on time… so far I love both the washer and dryer.
I would recommend this to a friend- Cons mentioned:Spin cycle
Whirlpool washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t do a through job of cleaning the clothes. The spinning is so dry that the clothes have wrinkles that are hard to remove.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, Marty. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new washer. Best Buy salesman help looked up many different things about the washer. Thank for your time.
I would recommend this to a friendWasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We really like this washer! Its doing a great job for us.
I would recommend this to a friendWash is great getting it to my house was a pain
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wash works get. Best Buy delivery was painful, and there call service is no help
I would recommend this to a friend- Cons mentioned:Noise level
Expected better
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this machine from Best Buy 20 days ago. A couple of days in realized when we use the pause function, the machine will not restart. We have to unplug to reset. Really annoying. Now its emitting a high pitch whiny noise in the spin cycle. Really annoying. Best Buy won't exchange it since its been 20 days. Really annoying.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us,. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Nice Machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great…best part is how short the wash cycles are!
I would recommend this to a friendWasher
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful washer, works very well so far. No issues.
I would recommend this to a friendGreat service by knowledgable delivery people.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy was professional and fast. We highly recommend them.
I would recommend this to a friendWasher and Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have bought numerous things from Best Buy. Very happy with my products and their customer service has always been great
I would recommend this to a friendWhirlpool washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Control board broke after a week. Directions on how to use it are vague. It does not say after the 30 minute soak option that you physically have to start your washer to continue washing the load
No, I would not recommend this to a friend