Customer Ratings & Reviews
- Model:
- WTW5057LW
- SKU:
- 6468626
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers praise the 4.7-4.8 Cu. Ft. Top Load Washer for its removable agitator, effective cleaning performance, ease of use, and large capacity. Some customers have expressed concerns about the noise level during operation, reliability issues, and problems with the spin cycle and balance. Overall, the washer seems to be well-received for its functionality, but potential buyers should be aware of the reported issues.
This summary was generated by AI based on customer reviews.
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friend- Cons mentioned:Reliability
Broken circuit board broke in less than 2 years
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The circuit board went out in less than 2 years of owning it. It was nothing we did wrong and washing machine would be fine with a new one but that costs roughly around $350-$400. Best Buy nor Whirlpool would do anything about it. Best Buy wanted $179 just to come out and diagnose it.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, Cgaborek. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
- Cons mentioned:Spin cycle
Disappointed
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The motor had to be replaced within 1 year. Thankfully Whirlpool did not charge me. Still having problems with the spin cycle on bulky items. I do not use the agitator for these. I will not buy Whirlpool again which has been my go to for several years. I have been told by friends and a repairman to buy LG.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, KathieF. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great delivery staff. Works great. Look great and very quiet. Overall very happy with it.
I would recommend this to a friendLavadora
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work fantastic looking forward for the next one too
I would recommend this to a friendWorks great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never have issues & does exactly what i need it to do
I would recommend this to a friendWasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish it had come with a longer, little bit wider drain hose.
I would recommend this to a friendVery very nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good quality and good price as well as perfect services
I would recommend this to a friendNewe Washing Machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washing machine we purchased has been wonderful; exactly what we expected.
I would recommend this to a friendShe gets it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves it! She figured out without me! Which is a miracle!
I would recommend this to a friendWorth every penny
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got open box due to the inventory, but Best Buy has you covered with the geek squad protection
I would recommend this to a friendWashing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it we have not had any issues with it since we got it 2 months ago.
I would recommend this to a friend- Cons mentioned:Spin cycle
Not too happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shakes too much during spin cycle. The rest of the functions are OK.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Very Disappointed w/ whirlpool 2n1 washer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's cute, however its not a performance washer. The agitator did not wash clothes, the clothes stayed in one place. I poured oxi clean on top of clothes and the oxi clean stayed on top of clothes until end of cycle. So disappointing, because it took me along time to make decision. Unfortunately i'm returning after 2 days.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, DeeP. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
- Pros mentioned:Capacity, Removable agitator
Jdub
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the removable agitator and the large capacity.
I would recommend this to a friend Out t $1800 to wash clothes in bathtub
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spent $1800 on the set & am now left with washing clothes in my bathtub. Tried countess ways to get my clothes smelling and coming clean. Many different detergents and products. Many different machine cycles and timing to put in products. Sad I missed my return window by 1 day. Please make sure no one else spends their money on these! I don't have the money to buy something that works now. Thought about sending in a photo of me crying; that probably won't make me able to have a washing machine that works either though.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Whirlpool washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer is fairly quiet, seems to work well and clean out clothes.
I would recommend this to a friendWasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service good delivery time no problem hooking it up
I would recommend this to a friendBest Buy outlet service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good service quick and easy, help you load items to your truck
I would recommend this to a friend- Cons mentioned:Noise level
Loud. Very loud. Knocking noise as it washes.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely loud. Knocking excessively as it washes.. Not sure if installed improperly or if it’s just the washer.. I did read some reviews stating this issue but I thought I would take a chance.. I advise u not to take that chance.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Cbvargas93, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.